Michael Witmer

2021 Accord Touring purchased new suffered failed battery when tested. Lead customer service rep, Mark Banas II and his team were gracious, attentive, and above all, very efficient in getting me and out of t when tested. Lead customer service rep, Mark Banas II and his team were gracious, attentive, and above all, very efficient in getting me and out of the shop within 30 minutes which was critically important during ongoing and increasing near white out snow storm conditions. I'm sincerely grateful for Mark and team's efforts in promptly getting me back on the road thus reducing the increasingly hazardous road condition. More

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Very friendly staff very pleasant to work with, very accommodateing.i would refer any to lia accommodateing.i would refer any to lia More

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Reliable, timely service. Good recommendations and explanation of affordable options to keep vehicle in good shape for Buffalo winters. Good recommendations and explanation of affordable options to keep vehicle in good shape for Buffalo winters. More

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Have been a Lia customer for many, many years. From purchasing a car to having service on said car, the staff has always been professional, courteous and always willing to answer questions. From purchasing a car to having service on said car, the staff has always been professional, courteous and always willing to answer questions. More

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Always meets expectations and goes above and beyond. I have bought cars here along with using the service department. I have bought cars here along with using the service department. More

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Michael is very knowledgeable and courteous. He explained all the details of the service and suggestions. He explained all the details of the service and suggestions. More

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The maintenance department has a great process and the personnel are empowered to deliver what is promised personnel are empowered to deliver what is promised More

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Service associate Michael Witmer was friendly and very informative in explaining what was going to be done to my vehicle informative in explaining what was going to be done to my vehicle More

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Michael witmer did Awesome job and the Service was amazing I appreciate your work it’s l pleasure to be one of your customers thank you so much amazing I appreciate your work it’s l pleasure to be one of your customers thank you so much More

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My service advisor, Michael Whitmer took my car in even though I was 45 minutes early. Service was completed in a timely manner and I was out of there. Waiting was pleasant enough with coffee provided. W though I was 45 minutes early. Service was completed in a timely manner and I was out of there. Waiting was pleasant enough with coffee provided. Would recommend Lia to anyone. More

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