Michael Wolf | Page 9

Great Price on a New Pilot Working With a Great Salesman. We needed to replace our 2006 Odyssey that needed a new transmission after it broke down in Jacksonville on the way home (thank goodness) from summer We needed to replace our 2006 Odyssey that needed a new transmission after it broke down in Jacksonville on the way home (thank goodness) from summer vacation in which we drove about 4000 or 5000 miles. It would have cost more to repair than it is worth as a trade-in or private sale. Although they couldn't give me a trade-in since the vehicle couldn't be driven in to the dealership, Mike worked with me and his management given the circumstances, to provide a discounted price on a new Pilot to replace it. They factored in the fact that we've been loyal Honda and Crown customers and wanted to be sure we continued to be happy with our Crown & Honda experience. And all this in the midst of Hurricane Irma blowing through town, which delayed things a little, but only by a week. My wife is very happy with her new car and I'm satisfied with the final price we agreed to. Mike is a very nice fellow and very easy to converse with. He was also very patient with my wife showing her all the features of the new vehicle and wanted to be sure she was comfortable before driving it off the lot. More

Helpful 0

Report | Print

Awesome sales person Michael Wolf My husband and I arrived late one evening at Crown Honda. Michael Wolf was my (sales person) he took his time, had patience with me. I was going back My husband and I arrived late one evening at Crown Honda. Michael Wolf was my (sales person) he took his time, had patience with me. I was going back and forth as to what I wanted in a vehicle. I did all my research, I just couldn't make up my mind that evening. Michael kept in touch with me through email, I decided to purchase my vehicle on August 11 2017 from Michael at Crown, he really made the purchasing process a wonderful experience. I would highly recommend Crown with the great sales person Michael Wolf. I absolutely love my 2017 Honda CR-V touring. More

Helpful 0

Report | Print

Karen Rosen and Michael Wolf "TEAMWORK" I have been a customer of Crown Honda over 10 years now. Karen Rosen met with me and she helped me choose which Civic was best for me. She answered al I have been a customer of Crown Honda over 10 years now. Karen Rosen met with me and she helped me choose which Civic was best for me. She answered all my questions and explained all the options. I was very informed to make my decision. Michael Wolf sat with me in the car, showed me all the features and took me on a test drive. He also answered all my questions especially with all the new technology features in the 2017 Civic. I drove away in my new car feeling wonderful. I appreciate the teamwork shown by Karen and Michael to take care of me. Well done! Thank you! More

Helpful 0

Report | Print

Quick and easy! Mike Wolfe was an excellent salesman. I used true car to locate my car...as a new lease. He was quick, honest and gave me what I need and wanted...and Mike Wolfe was an excellent salesman. I used true car to locate my car...as a new lease. He was quick, honest and gave me what I need and wanted...and a bit more! All without trying to sell me, or talk me into something I wasn't comfortable doing. He even stayed late after the dealership was closed to go over all the details in my car so that I would be comfortable with the new technology. Couldn't ask for a nicer salesman. Highly recommend him😀. More

Helpful 0

Report | Print

Great people! Great people to work with. Randy stiles and Mike wolf are very helpful and friendly. They both really helped my husband and I with service and purchas Great people to work with. Randy stiles and Mike wolf are very helpful and friendly. They both really helped my husband and I with service and purchasing our very vehicle. Would recommend this dealer 100% More

Helpful 0

Report | Print

Michael Wolf Crown Honda I wanted to buy out the lease in my to keep my CRV and lease a Civic Me Wolf called me from Crown Honda after checking other dealers. At the end o I wanted to buy out the lease in my to keep my CRV and lease a Civic Me Wolf called me from Crown Honda after checking other dealers. At the end of the day it pays to shop around. My saving was $2900 over other dealerships. Michae Wolf work efficiently and quickly. I'm very satisfied with my new Civic lease and love the CRV. More

Helpful 1

Report | Print

Best service. Buying a car is never a fun experience. It's always intimidating. All the cars look so nice but sometimes The budget just isn't there. From the very Buying a car is never a fun experience. It's always intimidating. All the cars look so nice but sometimes The budget just isn't there. From the very beginning Michael Wolf was honest and answered every question I had. It was never a hassle. He was able to help me find exactly what I needed and wanted. They were able to stay within my budget with no question. He was patient and kind. And at no point did I ever feel pressured. It was entirely about me. Crown has my business for life. It's truly the best experience I've had. Thank you again, Michael. More

Helpful 0

Report | Print

Amazing Experience- Highly Recommend I never write reviews, but this dealership and the friendly, knowledgeable staff should not be kept a secret. I discovered the dealership when shoppin I never write reviews, but this dealership and the friendly, knowledgeable staff should not be kept a secret. I discovered the dealership when shopping deals on Autotrader.com. I quickly learned they go above and beyond for their customers, which is not usual as per many other dealerships we had dealt with the past month while searching for the perfect "deal". I found their pricing to be very competitive, so for my husband and I, it was worth the 2.5 hr drive to explore 3 vehicles we were interested in. We specifically worked with Michael Wolf and Jonathan, as well. Michael had all 3 vehicles lined up that I had shown an interest in, ready for a test drive (even though these vehicles were not originally all on the Crown Honda location- some where at other Crown dealerships). We arrived later, probably around 7:30, which was completely acceptable by the staff there, despite the fact they close at 8:30. We test drove 2 of the 4 vehicles and they suggested, with no pressure, that we check out a newer model that was priced within the same range as the other 3 we were looking at. We fell in love with their suggestion and bought the 4th model that wasn't even on our radar. They are non-pressure salesmen and truly go beyond the call of duty, staying late, until 11:30pm that night to ensure our transaction was completed all in that one trip. While in the process of processing the paperwork, we interacted with several of the employees across various functions, all of which were very courteous, professional, friendly and simply down to earth. Beyond the experience there at the dealership, all pre-work before we arrived and any follow-up items were taken care of in a timely manner. I couldn't be more impressed with our experience. I highly recommend this dealership - best potential and actual car buying experience we've had to date! More

Helpful 0

Report | Print

Horrible buying experience I was given the run around on price after we got to the final numbers and they would not agree to change the tires for a different brand. I left. By t I was given the run around on price after we got to the final numbers and they would not agree to change the tires for a different brand. I left. By the time I got home, I listened to a message, which said they reconsidered and would change the tires out. I did not want Firestone on my son's car. Today I call back to speak to a Sales Manager and speaking with Troy was like talking to a tree. He kept asking a question and I provided the answer and he'd ask the same question over again. He did this 3 times when I realized he was just screwing with me and I told him I was hanging up. This fellow could care less about my experience. They bumped the final price $1,100 after they agreed to switch tires. I suppose they were hoping I wouldn't notice. They treated me as if I was stupid in their eyes. The Internet salesperson, I dealt with, Michael Wolf, was great. We got on well and I can only assume someone above him put him up to this tactic. I reported it to Honda nationally. More

Helpful 0

Report | Print

5 time leasing I want to give Cary Forney 5?? Review. I have lease 5 Hondas from him and crown Honda. It has always been smooth and easy transition. I appreciate I want to give Cary Forney 5?? Review. I have lease 5 Hondas from him and crown Honda. It has always been smooth and easy transition. I appreciate not being pushed. Thank you to all staff that made my 2017 Honda Civic and easy purchase. More

Helpful 0

Report | Print