Michael Yager | Page 2

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent 5-star review! We’re thrilled to hear that your service was completed within one day and that you didn’t have to step foot outside. Providing convenient, efficient service with clear communication is exactly what we aim for at Gordie Boucher Ford of Kenosha. Thank you for trusting us with your vehicle — we look forward to serving you again soon! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent 5-star review! We’re thrilled to hear that you experienced a truly professional, customer focused approach during your visit. Mike will appreciate the recognition he takes great pride in helping customers understand their vehicle needs and ensuring repairs are handled the right way. Thank you for the high recommendation and for choosing Gordie Boucher Ford of Kenosha. We look forward to taking care of your vehicle again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Christopher Thank you for the great 5-star review! We’re glad to hear that our service was easy to use, communication was clear and timely, and that your truck was returned to you right on schedule. Providing real-time updates and a smooth, convenient experience is exactly what we aim for at Gordie Boucher Ford of Kenosha. We truly appreciate your trust and look forward to serving you again next time! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the awesome 5-star review! We love hearing that you enjoy our freshly baked cookies from the bakery upstairs they make every visit a little sweeter! 😄 We’re also glad the Express Lane keeps things quick and easy, and that you’re loving the new car wash experience too. Thanks for choosing Gordie Boucher Ford of Kenosha we can’t wait to see you again for cookies, service, and a shiny car! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you found our staff knowledgeable and our products top-quality. The Pick-Up & Delivery service is designed to make maintenance as convenient and quick as possible and we’re glad it added value to your experience! Thank you for choosing Gordie Boucher Ford of Kenosha. We look forward to taking great care of you and your vehicle again soon! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that our team was kind, professional, and knowledgeable and that all of your questions were answered with care and attention. Providing an attentive, customer-first experience is exactly what we aim for at Gordie Boucher Ford of Kenosha. We appreciate your trust and look forward to assisting you again on your next visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear you had a great experience working with Tristen he’ll appreciate the recognition! Thank you also for letting us know about the name confusion. Michael is our service advisor, We’ll make sure your review is accurately associated with the correct team member. We appreciate you choosing Gordie Boucher Ford of Kenosha and look forward to helping you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star feedback! We’re glad to hear that Michael was friendly and took the time to clearly explain the services needed in a way that was easy to understand. Communication and transparency are a big part of our customer experience at Gordie Boucher Ford of Kenosha, and it’s great to know that it came through during your visit. Thank you for choosing us, and we look forward to assisting you again on your next service appointment! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that Drew, Michael, and Samuel delivered professional and informative service during your visit. Our team at Gordie Boucher Ford of Kenosha takes pride in creating a smooth and customer focused experience, and we’re glad it showed. We truly appreciate your recommendation it means a lot to us. If you ever need anything for your vehicle, we’re always here to help. Thank you for choosing Boucher Ford! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you, Mickie! We’re so glad to hear that Katie provided great, efficient service and made your visit a positive one. At Gordie Boucher Ford of Kenosha, we take pride in delivering quality care and friendly customer service every time. We truly appreciate your feedback and look forward to seeing you again! Sal Pappalardo General Manager