great service as always great place to do business car
was ready and clean excellent work
was ready and clean excellent work
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by james martin
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic 5-star review—we truly appreciate your continued support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had another great service experience with Michael Yager and our team. Having your vehicle serviced correctly, returned on time, and delivered clean is exactly the level of care we strive to provide every day. We’ll be sure to share your kind words with Michael. Thank you again for your loyalty and trust—we look forward to assisting you with all of your future vehicle service needs!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
Prompt and very customer orientated.
Done Boucher ford has an exceptional service department. And very customer friendly
Done Boucher ford has an exceptional service department. And very customer friendly
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by Ed T
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Yager
Jun 05, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha.
We’re glad to hear Michael Yager provided prompt, customer-focused service and that your experience with our service department was exceptional. Delivering friendly, professional vehicle maintenance and repair services while putting our customers first is exactly what we strive for every day. We’ll be sure to share your kind words with Michael. Thank you again for choosing us, and we look forward to assisting you with all of your future vehicle service needs!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
great place to do business the staff is always friendly
and service it done right
and service it done right
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by james martin
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha.
We’re glad to hear you had a great experience with our team and that Brianna and Michael took such good care of you. Providing friendly customer service and making sure vehicle repairs and maintenance are completed correctly the first time is exactly what we strive for every day. We’ll be sure to share your kind words with both Brianna and Michael. Thank you again for your trust and loyalty we look forward to assisting you with all of your future vehicle service needs!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
Very pleased to have them work on my Ford.
They have been excellent repair and other services for me in the last year
They have been excellent repair and other services for me in the last year
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by Tstewart5656
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha.
We’re glad to hear you’ve been pleased with the repairs and service you’ve received for your Ford over the past year. It’s great to know Brianna and Michael have helped provide the reliable maintenance, quality repairs, and excellent customer service that we strive for every day. We’ll be sure to share your kind words with both of them. Thank you again for your trust in our team, and we look forward to continuing to assist you with all of your vehicle service needs in the future!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
Friendly, kind, respectful and informative A little more.
Just ten words more. Three more words.
Just ten words more. Three more words.
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by Cfrankwitts
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Yager
May 25, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for the great review! We’re happy to hear Michael Yager provided a friendly, kind, respectful, and informative experience during your visit. At Gordie Boucher Ford of Kenosha, we believe great customer service starts with honest communication and making every customer feel comfortable throughout the entire process. We truly appreciate your support and look forward to helping you again in the future!
Sal Pappalardo
General Manager
Good service.
Mike treated me like a champion my vehicle was ready when said it was
Mike treated me like a champion my vehicle was ready when said it was
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by Bjponte
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha.
We’re glad to hear Mike took great care of you and made sure your vehicle was ready when promised. Providing dependable service and making our customers feel valued is exactly what we strive for every day. We’ll be sure to share your kind words with him. Thank you again for choosing us we look forward to assisting you again in the future!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
Mike was great get things organized But car took longer
than it probably should have. I know the mechanic got pulled away in a meeting
than it probably should have. I know the mechanic got pulled away in a meeting
More
by FRYNSUE
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Yager
May 09, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for your review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Mike did a great job keeping everything organized and helping throughout the process. We also appreciate your understanding regarding the additional time it took to complete the work. That said, we understand how important timely service is, and we’ll continue working to improve communication and efficiency so we can provide an even better experience next time.
Thank you again for your feedback, and we look forward to assisting you again in the future!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
Worthless I no way shape or form did they resolve the
issue, they know there is a problem, and did not even get close to resolving it. Not to mention a wasted 1 hour trip to the service department reques
issue, they know there is a problem, and did not even get close to resolving it. Not to mention a wasted 1 hour trip to the service department requested by Michael, the tech wasn't onsite, and I stood outside in the rain waiting while Michael assisted someone with an appointment, full well knowing I just drove an hour and had 30 min max. On top of that, I was leaving for Florida and my mileage warranty will expire at 36k before I return. Wasted my time, won't be back. I will be writing reviews upon my return
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by broylesc
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Yager
May 06, 2026 -
Gordie Boucher Ford of Kenosha responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
Sal Pappalardo
General Sales Manager
262-697-0700
They let the inside of my truck get wet with water in the
cup holder and now my moonroof isn't working not happy at all and very much not satisfied with this dealership really want to talk to someone higher
cup holder and now my moonroof isn't working not happy at all and very much not satisfied with this dealership really want to talk to someone higher up please
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by Toyakeys28
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Yager
May 04, 2026 -
Gordie Boucher Ford of Kenosha responded
I’m very sorry to hear about your experience, this is definitely not acceptable and not the level of care we expect at Gordie Boucher Ford of Kenosha. Water getting inside your vehicle and a concern with the moonroof not working is something we take very seriously, and I completely understand your frustration. I would like to personally get involved and make this right for you as quickly as possible. You can email me directly @ sal.pappalardo@boucher.com at your earliest convenience, or send me your contact information so I can reach out to you right away.
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
Mike went above and beyond to get our explorer repaired.
The workmanship was superior. We are so thankful for the quick and quality work.
The workmanship was superior. We are so thankful for the quick and quality work.
More
by ITSMEJB
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Yager
May 04, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Mike went above and beyond to get your Explorer repaired and that the workmanship met your expectations. Providing quick, high-quality service is exactly what we strive for. We’ll be sure to share your kind words with him, he’ll really appreciate it. Thank you again for trusting us with your vehicle. We look forward to assisting you again in the future!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
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