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Michael Yager
Michael Yager at Gordie Boucher Ford of Kenosha

Michael Yager

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.8
332 Reviews
4.8

332 Reviews

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332 Reviews of Michael Yager

November 11, 2025

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Employee Rating

Everyone was professional and informative! Drew, Michael, Samuel. Couldn't have asked for better! I will recommend! More

by suechris62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Alcazar

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Nov 11, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

October 25, 2025

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Employee Rating

Katie was great very efficient in the which is kind of odd because it's not really Quality Great everything was great More

by Mickie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

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Oct 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you, Mickie! We’re so glad to hear that Katie provided great, efficient service and made your visit a positive one. At Gordie Boucher Ford of Kenosha, we take pride in delivering quality care and friendly customer service every time. We truly appreciate your feedback and look forward to seeing you again! Sal Pappalardo General Manager

October 24, 2025

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Since we started coming to the dealership, we have had nothing but fantastic service! We will be repeat customers and will buy all of our future vehicles for our business and personal vehicles in the futu More

by oliver14
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Oct 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your incredible loyalty and kind words! We’re thrilled to hear that you’ve consistently received fantastic service from our team at Gordie Boucher Ford of Kenosha. It means a lot that you plan to continue trusting us with both your business and personal vehicle needs. We truly appreciate your support and look forward to serving you for many years to come! Sal Pappalardo General Manager

October 07, 2025

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Great help by the staff in Service honestly good team work and respectful sure Recommend to everyone in general More

by LIBARRA7777
Recommend Dealer
Yes

Other Employees Tagged: Larry Trimmer, Barb Derose , Bradford Titone

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Oct 15, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words and recommendation! We’re so glad to hear that our Service team provided helpful, respectful, and honest support during your visit. At Gordie Boucher Ford of Kenosha, teamwork and customer care are at the heart of what we do. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

October 04, 2025

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Always an amazing time at Gordie Boucher Kenosha! The best dealership in SE Wisconsin hands down. More

by Scott Powell
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Oct 04, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing feedback! We’re thrilled to hear you always have a great experience at Gordie Boucher Ford of Kenosha and consider us the best dealership in Southeastern Wisconsin. Our team truly appreciates your loyalty and looks forward to continuing to provide top-notch service every visit! Sal Pappalardo General Manager

September 29, 2025

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Employee Rating

My service manager Mike was excellent! He kept in close communication with me every step of the way. He ensured the parts we available and I had my transportation needs met. Mike made my e More

by n3nflyer
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Sep 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re thrilled to hear that Mike provided excellent communication, ensured parts were ready, and made sure your transportation needs were covered. At Gordie Boucher Ford of Kenosha, our goal is to make every service visit smooth and stress-free, and Mike is a great example of that commitment. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

September 18, 2025

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So glad to be able to use the service department for major warranty repairs. New transmission installed and service manager handled all the issues with my warranty company. Thank you for your service he More

by Tstewart5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad our Service Department could assist with your major warranty repairs and get your new transmission installed smoothly. Our Service Manager and team take pride in working directly with warranty companies to make the process as stress-free as possible for our customers. We truly appreciate your trust in Gordie Boucher Ford of Kenosha and look forward to continuing to serve you with reliable care and support. Sal Pappalardo General Manager

September 13, 2025

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Employee Rating

Everything was great. Just very disappointed that you charge a service fee when using a credit card More

by GRANDMA.SHELLEY
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Sep 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star rating and for sharing your feedback! We’re glad to hear that everything about your visit went great, but we sincerely apologize for the disappointment regarding the credit card service fee. At Gordie Boucher Ford of Kenosha, we value transparency and customer satisfaction, and your input will be shared with our management team as we review ways to improve. Sal Pappalardo General Manager

September 13, 2025

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Awesome dealership great service will buy again highly recommended and you must try the cookies More

by THOMAS_ZIEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Jessica Beesley, Sam Alcazar, Mel Burges

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Sep 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re thrilled to hear you enjoyed your experience at Gordie Boucher Ford of Kenosha and that our service and team made such a positive impression. We appreciate the recommendation and we’re glad you enjoyed the cookies too! We look forward to helping you again in the future, whether for sales, service, or fleet needs. Sal Pappalardo General Manager

September 08, 2025

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Employee Rating

They always help, Mike is the best he never over recommends services, he is always willing to go above and beyond More

by Mrs Haywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Alcazar, Barb Derose, Mel Burges

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Sep 12, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re thrilled to hear that Mike consistently provides you with honest, reliable, and customer-focused service at Gordie Boucher Ford of Kenosha. It’s great to know that he never over recommends services and always goes above and beyond to make sure your vehicle is well taken care of. We truly appreciate your trust in both Mike and our service department, and we look forward to continuing to provide you with the same dependable care on every visit. Sal Pappalardo General Manager

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