Michael Yim
Michael Yim at Heritage Honda Bel Air

Michael Yim | Page 15

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9
235 Reviews
4.9

235 Reviews

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235 Reviews of Michael Yim

March 29, 2023

Dealership Rating
Employee Rating

Richy was very helpful and super friendly. Very much listened to what we needed for my daughter's new car. Although we spent a little more than we wanted to when financing the car , Richy got More

by bnaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 29, 2023

Dealership Rating
Employee Rating

Not a place for people with challenging credit. Prices on the website are not the same when you come in. Great sales rep! She was very attentive and attempted to help. Finance people were not tran More

by NONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Schroeder, Rylee Kiernan , Terri Thompson

Apr 04, 2023

Heritage Honda Bel Air responded

Thank you for sharing feedback about your recent experience at Heritage Honda Bel Air. We are glad to hear you had a positive experience with our Sales Department; however, we sincerely apologize for any issues you experienced with our Finance Department. This is not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our General Manager, Andrew Miller, would like to discuss your experience in more detail, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Andrew directly at andrewmiller@mileone.com or 410.698.0024 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to speak with you soon.

Apr 04, 2023

Heritage Honda Bel Air responded

Thank you for sharing feedback about your recent experience at Heritage Honda Bel Air. We are glad to hear you had a positive experience with our Sales Department; however, we sincerely apologize for any issues you experienced with our Finance Department. This is not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our General Manager, Andrew Miller, would like to discuss your experience in more detail, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Andrew directly at andrewmiller@mileone.com or 410.698.0024 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to speak with you soon.

March 19, 2023

Dealership Rating
Employee Rating

Ernie is a great salesperson who goes the extra mile to satisfy. The price was right and Micheal the finance manager was thorough. Everyone we dealt with was professional and good natured. More

by Eissingerjp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ernie Lovelace, Chris Schroeder

Jun 04, 2023

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2023

Dealership Rating
Employee Rating

Trevin Dayne of Heritage Honda was extremely helpful by answering all of my questions, contacting my insurance company and updating my car insurance policy with my new vehicle, programming my favorite radi More

by Deborah T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevin Dayne, Chris Schroeder

March 01, 2023

Dealership Rating
Employee Rating

We are so blessed that we found this dealership a few years ago. We rate them 10 stars from management to service and most specifically Mr. Dennis Matthiue. He makes us feel family and not just a custome More

by greggdeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder , Mike Dowdy, Dennis Mattheu

February 25, 2023

Dealership Rating
Employee Rating

We went to Heritage to trade in our 2019 Honda Odyssey for a 2023 odyssey. We were introduced to Jonathan who was an absolute pleasure to work with. He was very personable and did everything he could to m More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder , Jonathan Schultz

February 25, 2023

Dealership Rating
Employee Rating

Had a pleasant experience Jonathan Schultz! We are a Honda family and will definitely be returning in the future More

by JM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: André Coleman, Jonathan Schultz

February 17, 2023

Dealership Rating
Employee Rating

Jonathan Schultz provides Excellent customer service. Please give him 7 stars always ready to answer all of my questions More

by Change467
Recommend Dealer
Yes

Other Employees Tagged: Steven Hock, Chris Schroeder , André Coleman, Mike Dowdy, Andrew Miller, Tyler Sahady, Jonathan Schultz

February 14, 2023

Dealership Rating
Employee Rating

Quick to schedule an appointment. Courteous staff. Downside is that Honda is experiencing shortages of parts with long lead times More

by John K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduard Svidunovich

February 07, 2023

Dealership Rating
Employee Rating

After searching for over a month for a car, I finally found the one at Heritage Honda Bel Air! I worked with Andrew Semenchuk and Andre and both were fantastic! The finance manager Michael Yim was great More

by Leeshrodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: André Coleman, Andrew Semenchuk

Feb 09, 2023

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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