Michael Yim | Page 14

Bought my second Honda. Easy process. If you need next car see Ed. Loved my new Accord Easy process. If you need next car see Ed. Loved my new Accord More

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I enjoyed my experience here at Heritage Honda Belair with Richy Fernandez. Takes his job seriously and defies all stereotypes associated with car salesmen. The dealership itself also breaks the mold!!! with Richy Fernandez. Takes his job seriously and defies all stereotypes associated with car salesmen. The dealership itself also breaks the mold!!! Go see Richy at Heritage Honda bel air More

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Joe was absolutely great, quick and helpful. Definitely recommend him to anyone! Made sure to answer any questions we had and that we walked out with the car we wanted! Definitely recommend him to anyone! Made sure to answer any questions we had and that we walked out with the car we wanted! More

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Joe was great and very helpful. Between him and Chris they got my wife her car ! Between him and Chris they got my wife her car ! More

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Joe provided us the best in-store experience we have had! Coming from other dealerships, this was the most welcoming experience. We were helped instantly, and Joe put no pressure on us. Honda didn’t have the Coming from other dealerships, this was the most welcoming experience. We were helped instantly, and Joe put no pressure on us. Honda didn’t have the exact car we were looking for, but Joe brought us a car he thought we would like… and we loved it! I’m very pleased with this experience. We even came in later in the day and they stayed until 11pm to finish paperwork so we could get the car! Wow! 100% recommend Joe!!! More

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My salesman Ed Svidunovich was awesome! He made my new CRV purchase seamless. Let's not forget Andre Coleman and Michael for their excellent service with the financing! I highly recommend B He made my new CRV purchase seamless. Let's not forget Andre Coleman and Michael for their excellent service with the financing! I highly recommend Bel Air Honda! More

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Joe McDowell was very professional, friendly and patient. My overall experience was one of the best dealership transactions I’ve had. Everyone was engaged to ensure I had a pleasant experience. My overall experience was one of the best dealership transactions I’ve had. Everyone was engaged to ensure I had a pleasant experience. More

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I purchased my 2023 CRV Hybrid Sport and Kyle was great. Very personable and put in the work to get me the best deal! Very personable and put in the work to get me the best deal! More

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Today we found out that our 2006 CRV is on her last legs and needs to be replaced. I have always gotten good service from Hondas, but had serious issues about the CVT transmissions, tiny engines, turbos, a and needs to be replaced. I have always gotten good service from Hondas, but had serious issues about the CVT transmissions, tiny engines, turbos, and hybrid’s in use on the newer Hondas. Our salesman, Ricky Fernandez was fantastic. He took his time and explained the positives of the new systems and even brought my long term trusted mechanic, Blaine Peters, over from the other building to tell me his experiences with recent model. CRV repairs. That probably tipped me more than anything else towards the car . Then we worked on getting the price to a range with which I was comfortable. Ricky correctly assessed that my wife was heavily involved in the purchase of the car and made every effort to make her comfortable with the purchase too. Ricky also had Chris come talk with us to consider different options and work on the numbers some more.Finally Mr Yim invited us back to the business office. He was able to provide a program to help compensate for the expenses I feared from the new vehicle components. . Having sold and serviced Hondas for about 10 years, and homes for 17 more, I can be a pretty tough sell. (AKA a real pain). These guys had their work cut out for them to sell me in one sitting, but they did a fantastic job of selling us the car. Ricky knew his product, presented it well, nicely answered our objections, used his whole team to help make the sale, and sent us home with big smiles in our new car. I can’t think of anything that he or any of the rest of them could have done better. More

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We just purchased our THIRD car from Ed. He gets us the best deals for our trade-ins and is such a pleasure to work with! He gets us the best deals for our trade-ins and is such a pleasure to work with! More

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