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Michael Yim

Overview Reviews (235) Inventory (303)

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Michael Yim

Michael Yim | Page 6

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9

235 Reviews

Overview Reviews (235) Inventory (303)

4.9

235 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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235 Reviews of Michael Yim

August 21, 2024

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Employee Rating

Dealership was great in all aspects . The staff were professional and accommodating. Salesman Joe McDowell was great: very patient , searched for what I was looking for and succeeded! He a The staff were professional and accommodating. Salesman Joe McDowell was great: very patient , searched for what I was looking for and succeeded! He answered all my questions would get back to me in a timely matter. Thanks for a very good experience More

by Mpajj5

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven Hock, Joseph McDowell , Kyle Langford

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Aug 24, 2024 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 28, 2024 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2024

Dealership Rating

Employee Rating

My husband needed a vehicle and this guy was extremely unprofessional and lacked patience. If you know anything about a dealership you MUST have patience. It was so bad we refused to sign anything and no unprofessional and lacked patience. If you know anything about a dealership you MUST have patience. It was so bad we refused to sign anything and now they have us on a no reply list. More

by LIZQUI

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Trade-in Experience

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Recommend Dealer

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Aug 31, 2024 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Shawn Davie, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact Shawn directly at sdavie@mileone.com or 410.698.0024 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

August 09, 2024

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Employee Rating

Good service, if a bit slow. Wasting my time by requiring 15 words in a review. Wasting my time by requiring 15 words in a review. More

by Kalka2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Max Shumilo , Nathan Galvez-Diggs

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Aug 27, 2024 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our General Manager, Shawn Davie, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Shawn directly at sdavie@mileone.com or 410.698.0024 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

August 01, 2024

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Employee Rating

Everyone was very friendly and they did not try to up sell me anything when I came in with a specific car in mind. sell me anything when I came in with a specific car in mind. More

by lillyskyfire

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Kendig

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Aug 02, 2024 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2024

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Employee Rating

Angela, Steve, and Michael were all really terrific in their explanations and efforts to get us what we wanted. Very happy with this experience. Angela was knowledgeable and dynamic. Michael made the long their explanations and efforts to get us what we wanted. Very happy with this experience. Angela was knowledgeable and dynamic. Michael made the long paperwork extremely easy and not dull. More

by cagordon412

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven Hock , Angela Kendig

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Aug 02, 2024 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2024

Dealership Rating

Employee Rating

Returning customer for the last few cars good service and friendly sale staff. This why I’m returning friendly sale staff. This why I’m returning More

by drreicherr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Davie, Angela Kendig

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Jul 20, 2024 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Dealership Rating

Employee Rating

Angela was great and made the purchasing process very smooth. Would definitely recommend their services again. smooth. Would definitely recommend their services again. More

by coreyreichert

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Kendig

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Jul 20, 2024 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Dealership Rating

Employee Rating

Overall a very welcoming atmosphere! So many people checked on us and our kids to make sure we were comfortable! So many people checked on us and our kids to make sure we were comfortable! More

by davemolina777

Recommend Dealer

Yes

Other Employees Tagged: Jacque Brown, Tim Clark

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Jul 20, 2024 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Dealership Rating

Employee Rating

Smooth, easy process. Asa was great. Will be back when need another car. Thank you. Asa was great. Will be back when need another car. Thank you. More

by grandpenn

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Asa Jipson

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Jul 20, 2024 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2024

Dealership Rating

Employee Rating

Excellent service and very straightforward to work with. This is our second purchase with Nathan This is our second purchase with Nathan More

by Ekbardenhagen

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Shawn Davie, Nathan Galvez-Diggs

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Jul 14, 2024 -

Heritage Honda Bel Air responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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