Michael Zafiriou | Page 13
General Manager
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
With over 20yrs of automotive sales experience, I value excellent customer service above all else. Love to help people with finance needs and credit hiccups. Started in 99' at a VW/Nissan dealer and 20yrs later, I find myself back with VW! Huge Animal lover and have 3 wonderful pets Lucille, Stephie, and Kitty. I learned excellent customer service and incredible attention to detail from ABT Appliance & Electronics back as a teenager. Please stop in and say hi!
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
27 yrs, 3 mos
125 Reviews
Write a Review125 Reviews of Michael Zafiriou
January 21, 2020
Great Service Center, terrible sales and sales manager Bill, the service manager, was great to work with. He’s very carrying and polite and was focused on making our experience to Volkswangen’s standards. Bill, the service manager, was great to work with. He’s very carrying and polite and was focused on making our experience to Volkswangen’s standards. We’ve been a VW family for over 30 years and enjoy the vehicles they offer. On the flip side of that, our sales experience was the worst that we’ve received in some time. The sale of a car that has pervious damage was sold to us with out disclosure of the repairs. Unfortunately, the repairs were not done to new car standards and required additional work. We didn’t come to this dealer to be taken and at this point, we’ll never purchase a vehicle from them again. It’s too bad as this dealer is close to our home and is very convenient. Unless something is done, our minds will not be changed and we’ll be sure to steer any of our friends or acquaintances away. More
Other Employees Tagged: Chris Smith , Bill Dolan
December 09, 2019
New car purchase We acquired the VW Tiguan 2019 and the experience was awesome! Great service and easy to do business with them. Anthony took the time to pick us up at We acquired the VW Tiguan 2019 and the experience was awesome! Great service and easy to do business with them. Anthony took the time to pick us up at our place, drove to the garage and showed us all possible colors and combinations More
Other Employees Tagged: Anthony Bermeo, Wesley Teicher
December 09, 2019
THE WORSE CAR BUYING EXPERIENCE IN 45 YEARS TALK TO MICHAEL ZAFIRIOU AND MARK IN FINANCE AND INSURENCE. I purchased a VW Atlas on 11/2/2019 THEY HAVE NOT PAID OFF MY TRADES AS OF 12/9/2019 I GOI TALK TO MICHAEL ZAFIRIOU AND MARK IN FINANCE AND INSURENCE. I purchased a VW Atlas on 11/2/2019 THEY HAVE NOT PAID OFF MY TRADES AS OF 12/9/2019 I GOING TO HAVE A 30 DAY DELINQUENCY ON MY CREDIT. SEE YOU IN COURT. More
Other Employees Tagged: Donnie Avramov, Anthony Bermeo, Bill Dolan, Mark
November 26, 2019
Great experience Manager Mike Zafiriou and sales person Angela Berg were very friendly and helpful! They made buying a new car an easy positive experience. Thank you b Manager Mike Zafiriou and sales person Angela Berg were very friendly and helpful! They made buying a new car an easy positive experience. Thank you both! More
Other Employees Tagged: Angie Berg
November 23, 2019
Easily the worst people I've ever made a large purchase from The process was rife with lies and threats coming from Mike and Jason. Jason has the emotional stability of a hormonal teenager, which once resulted i The process was rife with lies and threats coming from Mike and Jason. Jason has the emotional stability of a hormonal teenager, which once resulted in about 15 back-to-back phone calls, without as much as a message as to who was calling. When I finally picked up his temper exploded. He's really not fit to be in a customer facing roll. Mike, on the other hand is simply a self serving, spineless, liar. He'll muster up just enough credibility to get you to agree to to a deal, only to obfuscate the actual terms, or flat out lie. It's likely they submitted a falsified loan application on my behalf. Just run from this dealership- there are plenty of other places to buy a VW that won't end with attempted intimidation, threats, and costly unfulfilled promises. More
Other Employees Tagged: Donnie Avramov, Jason Halley, Bill Prince
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