Michal Niezbecki

I leased a 2024 Mercedes from Crown Eurocars, and the vehicle has already spent over a week in the shop due to stalling and a persistent check engine light. The stalling occurred while the vehicle was in vehicle has already spent over a week in the shop due to stalling and a persistent check engine light. The stalling occurred while the vehicle was in motion — which is a serious safety concern. The General Manager, Michal, initially told me he would work with me on a resolution, but despite multiple follow-ups, I’ve received no response. During our initial meeting, he offered me a sedan (despite my current lease being an SUV) that would have increased my monthly payment by 25%. When I asked about a comparable SUV, I was quoted a price significantly higher than the national promotions Mercedes was offering at the time. All I wanted was a resolution that’s fair — one that reflected the inconvenience and safety concerns I’ve experienced, without taking advantage of Mercedes or the dealership. Unfortunately, it's clear Crown Eurocars has stopped caring about resolving this issue altogether. The lack of accountability, communication, and transparency from dealership leadership has been incredibly disappointing — especially from a brand known for premium service. That said, Melisa in sales and Tony in service have both been exceptional. They’ve been the only bright spots in what has otherwise been a frustrating and disheartening experience. If you’re interested in a Mercedes, I would absolutely recommend working with Melisa or Tony. But beyond that, I can’t recommend this dealership. I’m sure they’re great when everything goes smoothly — I felt that way at first — but if something goes wrong, you'll probably find yourself on your own. More

Report | Print

Crown Eurocar has taken care of my vehicle since I purchased it there in 2019. After my service visit the service department Manager and Andy took care of my balancing concurs. Then turned my experien purchased it there in 2019. After my service visit the service department Manager and Andy took care of my balancing concurs. Then turned my experience from "ok" to "Happy Customer". Guys, thank you going above and beyond. More

Report | Print

Knowledgeable professionals definitely would come highly recommended and would return for another purchase at Crown. recommended and would return for another purchase at Crown. More

Report | Print

I have been buying vehicles for my wife and myself for years at Crown. My recent purchase at Crown Mercedes for my forth Mercedes was nothing short of extraordinary. Again I had Omar Rodriguez as my Sale years at Crown. My recent purchase at Crown Mercedes for my forth Mercedes was nothing short of extraordinary. Again I had Omar Rodriguez as my Salesperson who always goes beyond expectations to take care of his customers. When I first inquired on the vehicle I wanted to GM Mr Niezbezki he made sure it was transfered over without delay and Omar took over to get it ready for delivery. The team works in a manner of fine precision. Making every request every need taken care of without issue. They make sure everything falls into place. In the end Omar and Marc Israel Crowns Veteran Finance Manager made sure the numbers worked and I had my Mercedes Extended Warranty in place without extending me out. They are truly Family here over 25 years I have purchased all my vehicles from the Crown Family of Brands My last stop was with Frank Caporici Service Director who inspected the vehicle with his team and ordered what was needed in Warranty. One more item when I arrived on a past Saturday after my purchase Omar knew I had a tight schedule during the week so he set it up that the outside Company was there to touch up a spot professionally while I got my training on the vehicle. May I thank everyone at Crown for their true dedication and care for the customer! Peter V More

Report | Print

Without a doubt the BEST experience ever! And I’ve been doing this a longtime! Thank you so much Zoltan & Crown Mercedes! And I’ve been doing this a longtime! Thank you so much Zoltan & Crown Mercedes! More

Report | Print

I had an outstanding experience with Zoltan at Crown Eurocars. From the very first interaction, he was professional, knowledgeable, and genuinely committed to providing top-tier service. He took the tim Eurocars. From the very first interaction, he was professional, knowledgeable, and genuinely committed to providing top-tier service. He took the time to understand what I was looking for, answered all my questions, and ensured that every step of the process was smooth and hassle-free. His attention to detail and expertise made the car-buying experience enjoyable and stress-free. He went above and beyond to make sure I was completely satisfied with my purchase, and I truly appreciate his dedication. More

Report | Print

From start to finish, my experience with Zoltan was exceptional. He made the process of buying my G63 AMG smooth, transparent, and stress-free. His professionalism, knowledge, and attention to detail s exceptional. He made the process of buying my G63 AMG smooth, transparent, and stress-free. His professionalism, knowledge, and attention to detail stood out, ensuring everything went perfectly. I couldn’t be happier with my purchase and highly recommend Zoltan and Crown Eurocars to anyone looking for a great car-buying experience! More

Report | Print

Crown Eurocars is hands down one of the best dealerships around! From the moment you walk in, you’re treated with professionalism, respect, and top-notch service. The staff is knowledgeable, attentive, and around! From the moment you walk in, you’re treated with professionalism, respect, and top-notch service. The staff is knowledgeable, attentive, and never pushy, making the car-buying experience smooth and enjoyable. Whether you’re purchasing, leasing, or servicing your vehicle, they go above and beyond to ensure complete satisfaction. More

Report | Print

Excellent experience at Crown Eurocars and an AMAZING salesman, Zoltan Krempaszky! This is my third deal with Zoltan and each time he has been professional, friendly and knowledgeable… certainly the bes salesman, Zoltan Krempaszky! This is my third deal with Zoltan and each time he has been professional, friendly and knowledgeable… certainly the best “car salesman” I’ve ever done business with and I’ve purchased a lot of vehicles over the years! More

Report | Print

I had a great experience! Victor, was super helpful and made the process easy. Everyone was really friendly, and Tony did a fantastic job setting up my app. Highly recommend! Victor, was super helpful and made the process easy. Everyone was really friendly, and Tony did a fantastic job setting up my app. Highly recommend! More

Report | Print