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Michele Dessert
Michele Dessert | Page 34
Service Drive Coordinator
Crown Honda
7671 US Highway 19
Pinellas Park, FL 33781
641 Reviews
I have been in the automotive field since 1985 starting with Chevrolet and Buick, and then I was hired at Crown Honda in 1990. I'm excited to have just celebrated 25 years with Crown this past March. I am 100% factory trained, as well as a platinum level advisor (highest achievement from American Honda!) I am one of the luckiest people that after all of these years, I still love my career. I love the interaction with the customers and the building of relationships. One thing I try to do is find out what my customers do for a living and if possible use their businesses since they use ours. I enjoy most sports and support our local teams whenever possible. I am a dog lover and enjoy traveling and visiting my family whenever I can.
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641 Reviews of Michele Dessert
March 01, 2019
Service review I live 30 plus miles away from this dealership however because of the service I receive from Michele Dessert, my service writer, and Mike Larson, my I live 30 plus miles away from this dealership however because of the service I receive from Michele Dessert, my service writer, and Mike Larson, my automotive technician, I continue to make the trip here for all my service needs. They both provide exceptional professional service every time I bring my vehicle in. I would not hesitate to recommend this dealership for all your service needs. More
by jjot0779
Other Employees Tagged: Mike Larson
February 28, 2019
Michelle Dessert is awesome Had a very good experience everybody was very professional and very accommodating with my time and I will take my car there always thanks to Michelle! Had a very good experience everybody was very professional and very accommodating with my time and I will take my car there always thanks to Michelle!! More
by Sgeller
February 26, 2019
Michele is awesome! Michele is the best advisor! The tech Jeff Klein and her gave me outstanding care! I highly recommend them ! I am going to buy another Honda at this f Michele is the best advisor! The tech Jeff Klein and her gave me outstanding care! I highly recommend them ! I am going to buy another Honda at this facility because of them! More
by Gary
Other Employees Tagged: Jeff klein
February 25, 2019
Awesome Service Experience What an awesome experience! I was greeted promptly from the time I pulled up in service area and was instructed to sign in. My service advisor, Michel What an awesome experience! I was greeted promptly from the time I pulled up in service area and was instructed to sign in. My service advisor, Michele Dessert was with another customer but to my surprise was available in minutes. The best experience of all was while I was waiting, I observed Michelle help an overly aggressive female customer whom was there to see another advisor that was unavailable. The woman was obviously in a hurry and was apparently more important than any other customer waiting(in her own mind). Michele having the time handled her concerns and totally turned the situation around to please an over the top customer! It was amazing to see this kind of excellent customer service in this day and time! Great job Michele! More
by Tamster1
February 16, 2019
Great Service Michele Dessert at Honda has been my service rep for a long time and as always given me great service, knowledgeable, and explained everything. Great Michele Dessert at Honda has been my service rep for a long time and as always given me great service, knowledgeable, and explained everything. Great Person.. More
by Surfdog7
February 05, 2019
Great Customer Service We were treated with respect. There was only a couple of minutes wait time and they called us within 2 hours. Very satisfied with the service we recei We were treated with respect. There was only a couple of minutes wait time and they called us within 2 hours. Very satisfied with the service we received. Michelle took time to answer all our questions. We never felt rushed. More
by patchat322
January 28, 2019
Very caring! I’ve had a couple of experiences with Michelle, and she is excellent! She is persistent and made sure all my needs were met. I felt very confident und I’ve had a couple of experiences with Michelle, and she is excellent! She is persistent and made sure all my needs were met. I felt very confident under her guidance, and I am so appreciative of her! I’m very pleased! More
by Bbrown
January 21, 2019
Fast and Easy! I made an appointment to get my oil change and, as soon as I walked in, Michele asked me if I had been helped. This to me meant she was tentative of e I made an appointment to get my oil change and, as soon as I walked in, Michele asked me if I had been helped. This to me meant she was tentative of everyone walking into the building. I sat with her and we went over what I needed within 10 minutes. The service was fast and easy. More
by Pikins
January 17, 2019
Good Experience My battery died after less than 2 years in my Honda CRV. Needless to say, I had to come into the service department without an appointment because the My battery died after less than 2 years in my Honda CRV. Needless to say, I had to come into the service department without an appointment because they were busy. Michele was very good trying to get me in as soon as possible and explaining the reason why I would be delayed. Thank you Michele. We were out in a reasonable time. More
by Kathy
January 16, 2019
Comprehensive attention to service I have been a customer of Crown Honda in Pinellas Park for more than 30 years. I have bought several Hondas' from Crown and have had my cars serviced I have been a customer of Crown Honda in Pinellas Park for more than 30 years. I have bought several Hondas' from Crown and have had my cars serviced there exclusively for routine preventive and corrective maintenance. Michele Desert (the service rep) is always attentive and detail oriented. She goes above and beyond when listening and helping to diagnose any problems I experience. She always checks past maintenance records and suggests the best combination for service for my cars. I generally keep my cars for well over 150k miles and Michele helps me decide what service I should have and when. She also has worked out maintenance schedules tailored for me that saves $$ when doing maintenance or repairs. And Mike (who performs the service) is definitely top rated. Mike will come into the service area and takes the time to explain repairs in detail and to address any questions I might have. Michele and Mike are a great team that I would recommend to anyone. More
by DougC
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