Michele Dessert | Page 34

A satisfied repeat customer At this point, we have purchased five (or six-I have lost count) Hondas from this dealership. The cars are reliable and I feel safe driving the 20,00 At this point, we have purchased five (or six-I have lost count) Hondas from this dealership. The cars are reliable and I feel safe driving the 20,000 miles a year I put on the car. But what keeps us coming back is our service rep Michele Dessert who takes as good a care of us as she does of our autos. She is the best! More

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Michele Dessert I appreciate Michele's integrity. She is more interested in a long term customer relationship. She advises you as to what maintenance you will most li I appreciate Michele's integrity. She is more interested in a long term customer relationship. She advises you as to what maintenance you will most likely be needing in the future and does not high pressure you into a one time, high pressure sale where you never want to return. Her coworkers should take notes and learn from her. More

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Great service Been coming here for years. I only own Hondas and this place is the best. The service area is tip notch and Ms. Dessert is a pleasure to deal with. S Been coming here for years. I only own Hondas and this place is the best. The service area is tip notch and Ms. Dessert is a pleasure to deal with. Speedy, accurate, friendly. Thanks. More

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Regular Service I do not put many miles on my Honda since I retired.; thereby, I take it in for service once a year. Took my Honda in last week for the yearly check I do not put many miles on my Honda since I retired.; thereby, I take it in for service once a year. Took my Honda in last week for the yearly check. The battery did not pass the test. Michele determined the battery was replaced about 2 years ago and was still under warranty so had it replaced without charge. I can always rely on Michele to insure everything is checked and action taken as appropriate. Have been going to Michele since 1994 when I purchased by first Honda (1995) Thank you Michele. More

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Service Michele is always awesome to work with, helpful, accommodating and knowledgable. I have worked with her for years and would recommend her to any one Michele is always awesome to work with, helpful, accommodating and knowledgable. I have worked with her for years and would recommend her to any one. Thanks More

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Excellent Michelle is a true professional and always gives excellent service. She sets the standard for all customer service reps.She is always upbeat and frien Michelle is a true professional and always gives excellent service. She sets the standard for all customer service reps.She is always upbeat and friendly.Honda is very lucky to have her. More

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Rattle gone Rattles can be annoying and difficult to track down and remedy. Michelle Dessert and her technician (Matt) did a great job to find the rattle in my Rattles can be annoying and difficult to track down and remedy. Michelle Dessert and her technician (Matt) did a great job to find the rattle in my Honda Fit and eliminate it. More

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Michelle Dessert.... Michele is the ONLY reason I continue to come to this dealership. This is the 3rd Honda she has serviced for me in the past 25 years. If it were not Michele is the ONLY reason I continue to come to this dealership. This is the 3rd Honda she has serviced for me in the past 25 years. If it were not for Michele I would not be coming here. She is direct, funny, truthful and doesn't give you xxxxxxxx answers. She is the best! More

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Purchase of a new vehicle Best buying experience ever! As a follow-up to my discussions with my Crown Honda Service Advisor, Michele Desert, Larry Worden, contacted me regardi Best buying experience ever! As a follow-up to my discussions with my Crown Honda Service Advisor, Michele Desert, Larry Worden, contacted me regarding the purchase of a new 2018 Honda CR-V. My first impression was that Larry was a good listener. He listened to me before speaking, I had his full attention. Via a telephone conversation we reviewed my likes and dislikes on my current vehicle, a 2011 Honda Odyssey minivan, and the features that the new vehicle must have, would be nice to have, and absolutely did not want. Vehicle selection was challenged by my choice of exterior and interior color combinations, and certain features. Our independent searches resulted in both of us recommending the same vehicle that met my needs. Now the question was budget. Before my arrival for vehicle inspection and test drive, I asked Larry to have available all costs that I would occur (dealer fees, required State of Florida fees, extended warranty options, etc.) if I purchased the vehicle. After I decided to purchase the vehicle there was no pressure, he carefully explained options, gave recommendations, and did not pressure me to include or upgrade my choices. During the test drive or before leaving the dealership he made sure I was comfortable driving the vehicle. I have his dealership and personnel contact information and was encouraged to contact him if I had questions or concerns. I highly recommend Larry Worden. More

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Fabulous service Michelle Dessert is a fantastic service representative. She has been my service advisor for many years. She is respectful and very conscientious. W Michelle Dessert is a fantastic service representative. She has been my service advisor for many years. She is respectful and very conscientious. We are a three Honda family and prefer Michelle Dessert for our service needs. Thank you, Michelle for a superb job. Sharon Sanders More

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