Michele Dessert | Page 33

Great Customer Service We were treated with respect. There was only a couple of minutes wait time and they called us within 2 hours. Very satisfied with the service we recei We were treated with respect. There was only a couple of minutes wait time and they called us within 2 hours. Very satisfied with the service we received. Michelle took time to answer all our questions. We never felt rushed. More

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Very caring! I’ve had a couple of experiences with Michelle, and she is excellent! She is persistent and made sure all my needs were met. I felt very confident und I’ve had a couple of experiences with Michelle, and she is excellent! She is persistent and made sure all my needs were met. I felt very confident under her guidance, and I am so appreciative of her! I’m very pleased! More

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Fast and Easy! I made an appointment to get my oil change and, as soon as I walked in, Michele asked me if I had been helped. This to me meant she was tentative of e I made an appointment to get my oil change and, as soon as I walked in, Michele asked me if I had been helped. This to me meant she was tentative of everyone walking into the building. I sat with her and we went over what I needed within 10 minutes. The service was fast and easy. More

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Good Experience My battery died after less than 2 years in my Honda CRV. Needless to say, I had to come into the service department without an appointment because the My battery died after less than 2 years in my Honda CRV. Needless to say, I had to come into the service department without an appointment because they were busy. Michele was very good trying to get me in as soon as possible and explaining the reason why I would be delayed. Thank you Michele. We were out in a reasonable time. More

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Comprehensive attention to service I have been a customer of Crown Honda in Pinellas Park for more than 30 years. I have bought several Hondas' from Crown and have had my cars serviced I have been a customer of Crown Honda in Pinellas Park for more than 30 years. I have bought several Hondas' from Crown and have had my cars serviced there exclusively for routine preventive and corrective maintenance. Michele Desert (the service rep) is always attentive and detail oriented. She goes above and beyond when listening and helping to diagnose any problems I experience. She always checks past maintenance records and suggests the best combination for service for my cars. I generally keep my cars for well over 150k miles and Michele helps me decide what service I should have and when. She also has worked out maintenance schedules tailored for me that saves $$ when doing maintenance or repairs. And Mike (who performs the service) is definitely top rated. Mike will come into the service area and takes the time to explain repairs in detail and to address any questions I might have. Michele and Mike are a great team that I would recommend to anyone. More

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Always satified I've been a customer at Crown Honda for years and have always been very satisfied with the dealership and the maintenance department. I recently had I've been a customer at Crown Honda for years and have always been very satisfied with the dealership and the maintenance department. I recently had my CR-V serviced and as always, Michelle provided excellent customer service and ensured all my questions were answered and everything was taken care of. As usual, I left a happy person. Thanks Honda...and Michelle! Debbie Sterling More

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Always great ! Michele is always the best service advisor! Service is always done well and in a timely manner. I always bring my car in to Crown honda Michele is always the best service advisor! Service is always done well and in a timely manner. I always bring my car in to Crown honda More

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Service Excellence I can’t say enough kind words regarding the Crown Honda dealership in Pinellas Park Florida! I currently own my second Honda vehicle and can’t ever im I can’t say enough kind words regarding the Crown Honda dealership in Pinellas Park Florida! I currently own my second Honda vehicle and can’t ever imagine buying anything else! The main reason being the excellent quality of the vehicles. I regularly have maintenance done at Crown Honda and I always see Michele Dessert! She is professional and is always honest. I have the utmost trust in her opions and her product knowledge is refreshing! I will continue to be a loyal Crown customer! Thank you Michele and Crown staff! More

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Most amazing sales experience ever! Just purchased a new CRV from Cary Forney....it was the most pleasant experience I have ever had in buying a car. The salesman....Cary....was professi Just purchased a new CRV from Cary Forney....it was the most pleasant experience I have ever had in buying a car. The salesman....Cary....was professional, intelligent and extremely knowledgeable about my needs. A rare quality in some salespeople. He made the buying experience enjoyable. I truly thank him for his kindness and would recommend him to anyone looking for a new or used vehicle. More

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Long wait, but they were understandably busy . Had an oil leak in the garage floor with less than 12000 mi. on the car. Was traveling Christmas day and Michele Dessert Got me in. Simple matter b Had an oil leak in the garage floor with less than 12000 mi. on the car. Was traveling Christmas day and Michele Dessert Got me in. Simple matter but when I left the shifter button blew out. On an incline, I began to panic. Was too far away from the service area for anyone to hear me. Got the button back in without the spring & put it in park. The electronic parking button before would not engage: strange. Michele got it fixed in a few minutes & I was off. More

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