Michele Dessert | Page 37

Service Excellence I feel as though I have returned home. I am currently driving my seventh Honda. For the past five years, I drove a new BMW X1. I decided to go back I feel as though I have returned home. I am currently driving my seventh Honda. For the past five years, I drove a new BMW X1. I decided to go back to Honda and purchased a 2018 CRV. I absolutely love my Honda! Recently, I brought my car to Crown Honda for its first service. Michele Dessert was my service advisor. She has been my go to person for all of my Honda needs for six of my new Hondas. She is the person I trust at Honda because she has always been honest and thorough. Thank you Michele for a job well done. Sharon Sanders More

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Disorganized Unprofessional Terrible Service I had an appt and Bob greeted me rudely. No one helped me check in paperwork or shuttle service I was there for 45 minutes just to check in! I was tre I had an appt and Bob greeted me rudely. No one helped me check in paperwork or shuttle service I was there for 45 minutes just to check in! I was treated like I was invisible. After receiving no update nor help after 20 mins I had to walk into the service manager’s office just to get help! What are the staff members doing? Why is it my fault 3 service techs called in sick? I had called in two weeks advance to schedule this. It has now become a bigger inconvenience because I’m now late to my next appt because I was stuck here for almost an hour JUST TO CHECK IN More

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Loyal Customer of 20 Years I cannot say enough good things about Crown Honda! On each visit I have received excellent service. Thank you Michele Dessert for your outstand I cannot say enough good things about Crown Honda! On each visit I have received excellent service. Thank you Michele Dessert for your outstanding service thru the years ! Claudia Tibbetts More

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Service is excellent. New to Crown Honda I brought in my vehicle for service. Michelle Dessert was very knowledgeable and took initiative to call my service plan from anoth New to Crown Honda I brought in my vehicle for service. Michelle Dessert was very knowledgeable and took initiative to call my service plan from another Honda dealer and thanks to her all of my service was covered under my service plan. Extremely happy with the service, I will definitely return. More

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More than satisfied Michelle Dessert was more than helpful in addressing my issue with my 2017 CRV. I would recommend Crown Honda & Michelle Dessert to all my friends Michelle Dessert was more than helpful in addressing my issue with my 2017 CRV. I would recommend Crown Honda & Michelle Dessert to all my friends More

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The Service is Always the Best!! Michael Moser always professional and helpful. He offered a Shuttle to pick me up but I was working & couldn't break free. Thank You Mike, The Laird Michael Moser always professional and helpful. He offered a Shuttle to pick me up but I was working & couldn't break free. Thank You Mike, The Laird Family More

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Quick Service I took my CrV in for an oil change/tire rotation on my lunch break at noon when the Service Center was at their busiest, hoping I would make it back t I took my CrV in for an oil change/tire rotation on my lunch break at noon when the Service Center was at their busiest, hoping I would make it back to work within 2 hours. Michelle Dessert was my Service Advisor. I said I was on a time limit and she promised to get me back to work on time. Michelle had me out the door in 1 hour! On top of that, I got to relax in the massage chair in their lounge and watch my favorite show on TV while I waited. Wish I could stop in for an oil change every week! More

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Michele Dessert is the best Michele has been my service advisor for a number of years and I will always arrange my schedule around her schedule. Thank you Michele - you are the Michele has been my service advisor for a number of years and I will always arrange my schedule around her schedule. Thank you Michele - you are the best. More

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Michelle Dessert is great and efficient. Michelle has taken care of my car's service for years - I can always count on her to take excellent care of me and my car. I am more than pleased and Michelle has taken care of my car's service for years - I can always count on her to take excellent care of me and my car. I am more than pleased and it's why I make the trip over the Skyway for service. More

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GREAT What a fantastic experience. The cable for my passenger side door broke and I was dead in the water. I am a Quad and my van is a lowered floor Honda O What a fantastic experience. The cable for my passenger side door broke and I was dead in the water. I am a Quad and my van is a lowered floor Honda Odyssey. Needless to say, When the door will not open the ramp will not deploy. My Service advisor Michele Dessert got me right in and the Tech Robert Kirkland both worked together to get me going with no hesitation. Even after getting my van back Robert took time with me to adjust my door so that all my medical equipment worked as it should. Thank you Crown Honda you have a customer for life. Dana Hendricks Clearwater, Florida More

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