Michele Dessert
Michele Dessert at Crown Honda

Michele Dessert | Page 49

Service Drive Coordinator

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

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4.9
641 Reviews

I have been in the automotive field since 1985 starting with Chevrolet and Buick, and then I was hired at Crown Honda in 1990. I'm excited to have just celebrated 25 years with Crown this past March. I am 100% factory trained, as well as a platinum level advisor (highest achievement from American Honda!) I am one of the luckiest people that after all of these years, I still love my career. I love the interaction with the customers and the building of relationships. One thing I try to do is find out what my customers do for a living and if possible use their businesses since they use ours. I enjoy most sports and support our local teams whenever possible. I am a dog lover and enjoy traveling and visiting my family whenever I can.

4.9

641 Reviews

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641 Reviews of Michele Dessert

May 08, 2017

Dealership Rating

Above and beyond! Michelle Dessert was incredibly helpful, and just wonderful to work with. She addressed all of my concerns quickly, and got my daughter's car up agai More

by Linda Gore
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 03, 2017

Dealership Rating
Employee Rating

Service I have brought my Honda CRV 2014 in for the past 11 years! Michelle Dessert is the best !, I only schedule with Michele, thanks for all More

by Jay
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
May 05, 2017

Crown Honda responded

Thanks for the 5-star rating, Jay! We're happy to hear that Michelle has been so helpful and accommodating over the years, and keeps your car in great shape. We appreciate your business and look forward to working with you again in the future. Regards, Crown Honda

May 01, 2017

Dealership Rating
Employee Rating

Excellent service from Michelle Dessert I had an excellent experience on Saturday with Michelle Dessert helping me with my service. She was very thorough with what I had asked to be checked More

by I love my pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2017

Dealership Rating

Recall visit with Ms. Michelle Dessert I had an appointment with Michelle Dessert to take care of a recall for airbag deployment on the passenger side. Ms. Dessert met me with a smile, ask More

by Fred Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2017

Crown Honda responded

Thanks Fred! We're happy to hear that you had a great experience with Michelle, and that she made sure that your car was well taken care of. It's wonderful to know that she made you feel confident and well accommodated in the process, and we appreciate your business! We hope to work with you again in the future. Regards, Crown Honda

April 25, 2017

Dealership Rating
Employee Rating

Very Satisfied I arrived at my scheduled time of 9:00 a.m. There were about 6 cars waiting in the service lanes. I was greeted promptly and courteously and directed More

by spike9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 21, 2017

Dealership Rating
Employee Rating

Routine Service Love having my car serviced at Crown Honda. Michele was able to accommodate my schedule. As usual, my service was done right and on time. Thank you More

by J La
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Larson, Randy Stiles , Kenny

April 20, 2017

Dealership Rating
Employee Rating

Michelle Dessert As a proud and new Honda owner I cannot praise Michelle Dessert enough for her professionalism and attentiveness. So far she has made our lives easier More

by suzie2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2017

Crown Honda responded

Congratulations on your new car, Suzie! We're happy to hear that Michele was so helpful and accommodating, and made sure you had an excellent experience. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We look forward to working with you again in the future. Regards, Crown Honda

April 19, 2017

Dealership Rating
Employee Rating

Extraordinary Customer Service I brought my Honda Pilot in for service and an air bag recall. I bought my car from Crown 11 years ago. I have always used Crown to service my car, ho More

by Pilot2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 15, 2017

Dealership Rating

Great service as usual So nice to see Michelle Dessert again and she gave us great service as usual. Had us in and out as fast as possible and met all our needs More

by Grammyintraining04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2017

Crown Honda responded

Thanks for the 5-star rating, Grammyintraining04! We're pleased to hear that Michele was so helpful and attentive, and made sure that you had another pleasant and efficient service experience. We appreciate your business and look forward to working with you again in the future. Regards, Crown Honda

April 09, 2017

Dealership Rating
Employee Rating

Recall on airbag Excellent service, fantastic waiting area enjoyed waiting clean inside and out Michelle was very friendly and took the time to explain what regarding More

by Carlson, k1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2017

Crown Honda responded

Hi Carlson, Thank you for your very kind review. We are pleased to hear that we were able to help you with your the recall and keep you comfortable while you waited. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Honda

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