Michelle Dellorso
Michelle Dellorso at Lake Norman Chrysler Dodge Jeep Ram
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Michelle Dellorso | Page 2

Service Call Center

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.7
38 Reviews

10 years experience in the automobile industry, have special training in service and internet sales. My hometown is Pittsburgh, PA. Moved to Charlotte in 2004 with my husband, two daughters, and two boxer dogs. Prior to moving to Charlotte, I was in the mortgage banking industry for 20 years.

Dealership Experience

6 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

4.7

38 Reviews

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38 Reviews of Michelle Dellorso

August 11, 2023

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The team there at lake Norman Chrysler jeep dodge and Kelly were great as usual! More

by bretcianfoni
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Recommend Dealer
Yes
Aug 16, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Thank you, and have a fantastic day!

August 10, 2023

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Great Selection. Was able to get a hard to fine spec level Gladiator in the Pandemic. Able to get a fair deal too! More

by nadir-tolls-0x
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Recommend Dealer
Yes
Aug 16, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

July 27, 2023

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Brian Best Svc Mgr Lake Norman and Sal Greatest Svc advisor!! Thank you for great customer service ‘ More

by shelly_paxton
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Recommend Dealer
Yes
Jul 27, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 16, 2023

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My appointment was timely. The support staff was hospitable, and the work was done well. More

by rsadler2
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Recommend Dealer
Yes
Jul 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review! Have a great day!

July 14, 2023

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Not being compassionate with the issue. Poor communication about what is going on. Not willing to resolve issue. Telling me that the gears not changing right is due to age of vehicle and th More

by lnew35
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Recommend Dealer
No

Other Employees Tagged: Chuck Conner, Robert Christman

Jul 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of working with our Service Department. We would like to discuss your concerns further. If you will please reach out to our Service Manager Joe at jalexander@lakenormanchrysler.com or 704-896-3837.

May 24, 2023

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This is the only service center I will use for my vehicles. This has been a pleasure to deal with your staff. More

by benitocruziii
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Recommend Dealer
Yes
May 24, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with our service team! We appreciate your kind words. Your support means a lot to us and thank you for being apart of the Lake Norman Chrysler family!

May 20, 2023

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Always on top of things. Very good speedy work. Always friendly and courteous. I'll be back. More

by goins.jf
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Recommend Dealer
Yes
Jun 01, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

May 12, 2023

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Timely, friendly and complete service. It been a good experience with my new car so far. More

by corey.powe
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Preston, Jason White , Erik Hardin

Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2023

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Very good at their job. Make it a joy to do business with them. Will always come back More

by PLSPARROW
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Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2023

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Price was different than web check in, tire rotation complete but the air pressure was not inflated, alignment took three visits to correct More

by wlong0530
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Recommend Dealer
Yes

Other Employees Tagged: Christa Cook

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