Date of Visit: August 25, 2023
I recently had the
pleasure of visiting Holm Automotive Center, and I must say that the exceptional staff made it a memorable experience. Here's a concise overview:
pleasure of visiting Holm Automotive Center, and I must say that the exceptional staff made it a memorable experience. Here's a concise overview:
Impression: From the moment I arrived, Holm Automotive Center's staff demonstrated professionalism, knowledge, and dedication to customer satisfaction.
Customer Service: The team at Holm Automotive Center displayed patience and transparency, providing thorough answers to all my questions and ensuring I was fully informed.
Recommendation: I wholeheartedly recommend Holm Automotive Center for anyone seeking a dealership with a friendly, knowledgeable, and customer-focused staff.
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by John
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2023 -
Holm Automotive Center Inc responded
John, thank you for taking the time to share your exceptional experience at Holm Automotive Center. We're thrilled to hear about the positive impression our staff left on you. Providing professionalism, knowledge, and a dedication to customer satisfaction are core values at our dealership, and it's rewarding to know that we met those expectations during your visit. We greatly appreciate your recommendation to others seeking a dealership with friendly, knowledgeable, and customer-focused staff. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive Center, and we look forward to serving you again whenever you need us!
- Sincerely, the Holm Automotive Team of Abilene.
Service was great!
Josh Sare was very helpful and advised me of some upcoming service needs.
Josh Sare was very helpful and advised me of some upcoming service needs.
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by dedeb
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2023 -
Holm Automotive Center Inc responded
Great to have you in and thanks for taking time to leave such high scoring remarks for so many great folks! We appreciate the patronage and review and hope we can continue to meet your expectations well into the future. Sincerely, the Holm Automotive Team of Abilene.
Best car dealership in Kansas.
Very friendly and knowledgeable. Wouldn't buy a car anywhere else.
Very friendly and knowledgeable. Wouldn't buy a car anywhere else.
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by BRIANWEBER63
Verified Customer
Verified Customer
Aug 28, 2023 -
Holm Automotive Center Inc responded
Thank you for the great review! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. Sincerely, the Holm Automotive Team of Abilene.
The service dept was absolutely amazing.
Best dealership service dept I have ever used. Got my Yukon in immediately and kept me updated every step of the way. And finished sooner than expect
Best dealership service dept I have ever used. Got my Yukon in immediately and kept me updated every step of the way. And finished sooner than expected. Highly recommended
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by teasdale07
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2023 -
Holm Automotive Center Inc responded
Thank you for taking the time to share your fantastic experience with our service department at Holm Automotive! We're thrilled to hear that our team went above and beyond to make your visit exceptional. Getting your Yukon in promptly, providing consistent updates, and finishing the service sooner than expected are all part of our commitment to delivering top-notch service. We truly appreciate your high recommendation and your trust in us. If you ever need assistance again, please don't hesitate to reach out. We look forward to serving you in the future!
- Sincerely, the Holm Automotive Team of Abilene.
They did an excellent job, in providing me what I needed
to complete the purchase!
to complete the purchase!
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by james1522
Aug 10, 2023 -
Holm Automotive Center Inc responded
Thank you for sharing your positive experience regarding your car purchase at Holm Automotive! We're delighted to hear that our team provided you with excellent assistance to ensure a smooth and successful purchase. Your satisfaction is our priority, and we're thrilled that we could meet your needs. If you ever have any questions or require further assistance, please feel free to reach out. We appreciate your trust in us and hope you enjoy your new car to the fullest! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered!
- Sincerely, the Holm Automotive Team of Abilene.
The buying experience with Michelle Holt was very
pleasurable. She never pressured my wife and I and was very helpful in test driving several vehicles. The service experience with our previous car go
pleasurable. She never pressured my wife and I and was very helpful in test driving several vehicles. The service experience with our previous car got to be quite frustrating however. No fault of any employee however. In fact working with Chuck Loader was very pleasant, it just didn’t get resolved for an unacceptable length of time. We really appreciate Michelle finally getting Tim Holm involved to resolve the issue.
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by dbsanneman
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2023 -
Holm Automotive Center Inc responded
Thank you for taking the time to provide feedback on your experiences with Holm Automotive. We're delighted to hear that you had a pleasurable buying experience with Michelle Holt and that she made sure you felt comfortable and well-assisted throughout the process. We understand that service issues can be frustrating, and we appreciate your patience and understanding in this matter. It's great to hear that working with Chuck Loader was a pleasant experience, even though the resolution took longer than expected. We apologize for any inconvenience caused by the extended timeline. We're glad that Michelle and Tim Holm were able to step in and assist to ultimately resolve the issue. Your satisfaction is important to us, and we'll continue to work hard to improve our services and ensure timely resolutions in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We value your business and are here to serve you. Thank you for choosing Holm Automotive and giving us the opportunity to improve and serve you better.
- Sincerely, the Holm Automotive Team of Abilene.
They got my vehicle in quickly, made the repairs and
returned it quickly. Great service.
returned it quickly. Great service.
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by Raider88
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2023 -
Holm Automotive Center Inc responded
Thank you for sharing your positive feedback about your recent service visit at Holm Automotive! We're pleased to hear that our team was able to swiftly accommodate your vehicle, complete the necessary repairs, and return it to you promptly. Providing efficient and timely service is a top priority for us, and we're glad to have met your expectations. If you have any further needs or questions in the future, please don't hesitate to reach out. We're here to provide you with the same great service that you've experienced. Your satisfaction is important to us, and we're grateful for the opportunity to serve you. Thank you for choosing Holm Automotive!
- Sincerely, the Holm Automotive Team of Abilene.
Always a professional experience when I take anything to
that dealership. They are completely professional
that dealership. They are completely professional
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by Bstewart1972
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2023 -
Holm Automotive Center Inc responded
Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that you consistently have a professional experience with us. At Holm Automotive, providing excellent and professional service is our top priority. We take pride in ensuring our customers receive the highest level of care and attention. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Automotive for your service needs. We truly value your business and hope to continue serving you with the same level of professionalism.
- Sincerely, the Holm Automotive Team of Abilene.
You can always trust that the vehicle that you buy at
Holm automotive will be safe and problem free
Holm automotive will be safe and problem free
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by Happy purchase
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Thomas
Jul 31, 2023 -
Holm Automotive Center Inc responded
Thank you for sharing your review of your car purchase at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that you trust us to provide safe and problem-free vehicles. At Holm Automotive, we take the quality of our vehicles very seriously, and we ensure that each vehicle goes through rigorous inspections to meet high safety and performance standards. We want our customers to have peace of mind when they purchase a vehicle from us. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with your vehicle. Once again, thank you for choosing Holm Automotive for your car purchase. We truly value your business and hope your vehicle brings you many enjoyable and trouble-free miles.
- Sincerely, the Holm Automotive Team of Abilene.
Rick was great at communication.
.kept me informed from ordering the parts needed to any changes found to delivery of my vehicle.
Megan in his office also kept in touch to update m
.kept me informed from ordering the parts needed to any changes found to delivery of my vehicle.
Megan in his office also kept in touch to update me and also gave me a ride home when I needed it. Excellent people in this dept. Will not need to look anywhere else!
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by BLMoen
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2023 -
Holm Automotive Center Inc responded
Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that Rick and Megan provided you with exceptional communication and service during your visit. At Holm Automotive, we understand the importance of clear and timely communication with our customers, and we're glad that Rick kept you informed throughout the entire process, from ordering the necessary parts to updating you on any changes and the delivery of your vehicle. Megan's efforts to keep you updated and provide you with a ride home when needed is also commendable. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our services. Once again, thank you for choosing Holm Automotive for your service needs. We truly value your business and are honored to be your trusted service provider.
- Sincerely, the Holm Automotive Team of Abilene.