Michelle Lally
Michelle Lally at Acura of Westchester

Michelle Lally | Page 18

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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4.9
185 Reviews

Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.9

185 Reviews

Write a Review

185 Reviews of Michelle Lally

June 07, 2021

Dealership Rating
Employee Rating

Michelle Lally was fantastic. She was helpful and made the entire buying process a breeze. I would highly recommend working with her and Acura of Westchester!! More

by Tjmoysak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov

Jun 09, 2021

Acura of Westchester responded

We were happy to help and appreciate you taking the time to share your experience and recommendation of us to others.

March 24, 2021

Dealership Rating
Employee Rating

Very satisfied, great customer service and very helpful. Attentive and determined to get me the best deal possible. Definitely recommend anyone to go ask for Jose for your next purchase.. appreciate everyon More

by Reyes.alejandro01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo

Mar 30, 2021

Acura of Westchester responded

We're always happy to know when our customers are entirely satisfied with our services. Thank you for sharing the great experience you've had with us and recommending us to others.

March 08, 2021

Dealership Rating
Employee Rating

Michelle, Kayla and Diane were great to work with and made our transition to a new car smooth. The entire team including Dmitry and others were helpful and friendly. More

by Tom and Lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov, Diane Djonovic , Kayla Tejeda

Mar 25, 2021

Acura of Westchester responded

Thank you for taking the time to share your feedback Tom and Lily! It's so nice knowing our team provided a great experience. We look forward to working with you again in the future.

February 17, 2021

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Employee Rating

I just leased my 3rd vehicle from this dealer. Michelle and Will went above and beyond to get me a great deal on a 2020 MDX. I had a budget and they made it happen. Michelle stayed in touch with me for mon More

by rali2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 12, 2021

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I went to Acura of Westchester in need of an SUV with my current lease coming to an end. I dread going to car dealers and having to do the run around. NOT at Acura of Westchester. Michelle and Matt took car More

by tmckevitt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov

January 07, 2021

Dealership Rating
Employee Rating

Great to work with. Honest, timely and a pleasant person. Would work with him again and would refer others to use him as well. Thanks. More

by OT Rye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo, Diane Djonovic , Frankie Ferraro, Sal Gambitta, Phil Hicks

Jan 07, 2021

Acura of Westchester responded

Thank you for taking the time to leave us a great review! We appreciate your business and are glad you had an excellent experience!

August 24, 2020

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Employee Rating

Awesome people. Door to door service - literally. Julian is the man. Can’t stress enough he helped me with every detail. From picking me up to helping clean out my car. More

by Naph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Morand

Aug 25, 2020

Acura of Westchester responded

Thank you for the five star review. We are happy to know that you had a satisfying experience. If you ever need anything else, please never hesitate to give us a call.

August 02, 2020

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Employee Rating

I have been a part of the Acura of Westchester Family since 2011 and just leased three cars in the last two months at Acura of Westchester with the help of Michelle, Nick, Brianna and Diane. The process More

by Rachael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2020

Acura of Westchester responded

Thank you for taking the time to share this wonderful review of your experiences, Rachael. We are always happy to help and appreciate all of your kind words for our team members. It is such a pleasure knowing that we can provide our customers with everything they need. If there is ever anything else you might need, please never hesitate to give us a call. It was great working with you again and I hope we can do so again in the future.

July 25, 2020

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Employee Rating

I just want to take a moment and be thoughtful about this review. This is my second experience with this dealership - and I have to say that this is perhaps one of the best experiences that I have ever had p More

by dhudson7
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov , Frankie Ferraro

Jul 28, 2020

Acura of Westchester responded

That is so amazing to hear, Dante! Thank you so much for taking the time to share your feedback with our team at Acura of Westchester. It's great to know that we continue to provide our customers with everything they need. Have a great day!

July 21, 2020

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Employee Rating

Amazing service and experience as always! I've been working with Ken Hicks for decades and I am never disappointed. Michelle Lally was truly fantastic - an absolute pleasure to deal with . T More

by AndrewM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov , Kenny Hicks

Jul 23, 2020

Acura of Westchester responded

Thank you for the 5 stars, Andrew! We are glad that you had a wonderful experience with Ken and will share your kind words. If you ever need anything in the future, please give us a call!

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