Dealer Reviews
Cars for Sale
Dealer Log In
Michelle Laughman
70 Reviews
As a Client Advisor at Dave Walter BMW my goal is to provide clients with the ultimate experience. I have been established with Dave Walter BMW since 2010. As a team we strive for product knowledge and customer experience. It is here at Dave Walter you are able witness what sets BMW apart from all Automotive manufactures. From dynamic handling to performance, you will feel the German engineering on every road. Allow me to assist you with the Ultimate Driving Machine today!
Read moreSpecialties & Trainings
BMW Product Knowledge
Profiles and Achievement
Multi-time Center of Excellence winner
70 Reviews
Write a Review
70 Reviews of Michelle Laughman
April 07, 2026
Everyone we met at BMW Akron was knowledgeable, responsive, friendly, and interested in getting us into the right car. This was our second BMW purchase from them, and both experiences were excellen responsive, friendly, and interested in getting us into the right car. This was our second BMW purchase from them, and both experiences were excellent. More
by gail.kay1988
Verified Customer
April 04, 2026
Great service and upfront transparent pricing. Second vehicle purchased and another great experience. Highly recommend! Second vehicle purchased and another great experience. Highly recommend! More
by NATHANGAULT
Other Employees Tagged: Mark Lyon, Betty McKnight
March 16, 2026
Highly suggest their service department, have been bringing my 750LI here for years. Their service department beats any other hands down. If you're on the fence between a Mercedes and BMW, go BMW. I p bringing my 750LI here for years. Their service department beats any other hands down. If you're on the fence between a Mercedes and BMW, go BMW. I purchased a 2025 Mercedes E450 wagon and dumped it after 6 months due to poor service from Mercedes as well as tire issues and check engine lights. BMW has been bullet proof. Don't waste your time and money. Go BMW. Their service department is a pleasure to work with and the same people work on my car. More
by JUPITR2
Other Employees Tagged: Mark Lyon, Tanner Guist, Edward Berrett
March 03, 2026
So pleased with this dealer - working with Michelle in sales for two 2025 BMWs was wonderful, and we enjoyed working with Mark and Betty as well. Service is efficient and communicates well with great wor sales for two 2025 BMWs was wonderful, and we enjoyed working with Mark and Betty as well. Service is efficient and communicates well with great work done on the vehicles. Thank you! More
by cmackert
Other Employees Tagged: Mark Lyon, Betty McKnight, Haley Popeck, Jason Zweifel
January 29, 2026
Have bought 4 x series from this dealer over 15 years. Always professional and responsive. Services. Have always been top notch. Always professional and responsive. Services. Have always been top notch. More
by dthomas.1
Other Employees Tagged: Kevin Walter, Mark Lyon, Betty McKnight, Haley Popeck, Jason Zweifel
January 05, 2026
I felt rushed with the Finance person. The sales person had a lot going on with others both times I was there and some paperwork got misplaced in the back office so I had to go back to the The sales person had a lot going on with others both times I was there and some paperwork got misplaced in the back office so I had to go back to the deslership.. The Genius helpers were excellent! More
by KTALBOTT47
December 27, 2025
Tanner was an extremely helpful representative and truly went above and beyond during my buying experience. He made the process smooth and positive. That said, my experience with the warranty presentatio went above and beyond during my buying experience. He made the process smooth and positive. That said, my experience with the warranty presentation was less favorable. I felt the finance portion was somewhat exaggerated and came across as more sales-driven than informative, which made me uncomfortable. Additionally, while the car was detailed prior to delivery, there were still a few small areas that were not fully cleaned and were things I easily addressed myself once I got home. More
by Wineoclock921
Other Employees Tagged: Betty McKnight, Tanner Guist
December 16, 2025
Courteous and customer service focused! Appreciate the quick responses to questions and follow-ups to make sure I am getting along fine. Appreciate the quick responses to questions and follow-ups to make sure I am getting along fine. More
by MJJANIS66
Other Employees Tagged: Betty McKnight
December 04, 2025
I have had a very pleasant experience at BMW of Akron regarding both vehicle purchase and vehicle serving. The staff are attentive, friendly and professional. regarding both vehicle purchase and vehicle serving. The staff are attentive, friendly and professional. More
by Flug57
Other Employees Tagged: Betty McKnight
Dealership Inventory (115 Vehicles)
