Dealership Experience
22 yrs, 4 mos
Industry Experience
22 yrs, 4 mos
176 Reviews
Write a Review176 Reviews of Michelle Russo
October 25, 2020
Michelle was super helpful when selling my wife and i our truck. She was very knowledgeable about the vehicle and was able to answer all the questions we had. I highly recommend people request her when looki truck. She was very knowledgeable about the vehicle and was able to answer all the questions we had. I highly recommend people request her when looking to buy a vehicle. Hands down one of the best experiences I've ever had going to a dealership. The atmosphere was very friendly and and professional. She didn't press for us to buy anything but was more concerned with what our needs were. All in all i will be be referring more people to go and visit nick Nicholas ford if they are looking for a vehicle. More
October 23, 2020
Michelle was great!!! She was not overbearing. She was professional, good natured, knowledged, and compassionate to our situation. Went in for 1 vehicle and walked out with 2! professional, good natured, knowledged, and compassionate to our situation. Went in for 1 vehicle and walked out with 2! More
Other Employees Tagged: Frank Barnett
October 22, 2020
Excellent and easy purchase with Nick Nicholas Ford. Saw the vehicle online and did most of purchase pre-work via phone and email with Michelle Russo, who was great to work with. Highly recommended. the vehicle online and did most of purchase pre-work via phone and email with Michelle Russo, who was great to work with. Highly recommended. More
Other Employees Tagged: Joanne Matos
September 14, 2020
Michelle is a wonderful sales agent ... She was able to put us in a nice new car as we were going to purchase a Rav 4. She saved us about 200 a month in payments plus put us in a way nicer car than the Rav put us in a nice new car as we were going to purchase a Rav 4. She saved us about 200 a month in payments plus put us in a way nicer car than the Rav 4 she is very comfortable to work with and was determined to have us drive off in the new car it was a success I will always recommend Nick Nicholas Michelle and the team. Vincent More
Other Employees Tagged: Rex Adair, Frank Barnett
September 10, 2020
I have bought cars and trucks from Nick Nicholas for 16 years. Michelle Russo is my go-to salesperson! She is thoughtful and knowledgeable about her products and pleasant to work with. years. Michelle Russo is my go-to salesperson! She is thoughtful and knowledgeable about her products and pleasant to work with. More
September 06, 2020
I cannot say enough about how grateful I am for the time, care, empathy and genuine caring of Michelle. After a horrible experience at another dealer she instantly developed rapport, worked with us well abo care, empathy and genuine caring of Michelle. After a horrible experience at another dealer she instantly developed rapport, worked with us well above and beyond what would be expected. She was simply incredible and you are lucky to have her as an employee—-just wow!!! Same goes for other staff all were friendly, interactive, welcoming and made the car buying experience extra special. Thank you Michelle and staff there for all you did, your patience, understanding and unconditional positive regard!!! More
Other Employees Tagged: Rex Adair, Frank Barnett
August 02, 2020
I am a Ford driver now and always. The dealership is by far the best in the County. I appreciate Michele Russo and how she works with me. Thank you! far the best in the County. I appreciate Michele Russo and how she works with me. Thank you! More
Other Employees Tagged: Frank Barnett, Dave Clark , Mischelle Anderson
June 27, 2020
2016 Ford Expedition We had a very pleasurable buying experience. Michelle Russo, the sales representative whom we met with was very knowledgeable, friendly, and responsiv We had a very pleasurable buying experience. Michelle Russo, the sales representative whom we met with was very knowledgeable, friendly, and responsive. Being from Kissimmee, we found your dealership and this quality used vehicle through your posting on Carfax. We are happy that we dealt with your dealership. The car was detailed to perfection and was impressed with the extra effort to " disinfect" it prior to delivery. Michelle went the extra mile, in a most professional manner, to facilitate the closing on the vehicle do to an unexpected emergency with your finance department. We are enjoying our "new to us Expedition" . Thank you Nick Nicolas Ford and especially Michelle. Jim & Susie Hull More

