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Michelle Russo
177 Reviews
Dealership Experience
22 yrs, 5 mos
Industry Experience
22 yrs, 5 mos
177 Reviews
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177 Reviews of Michelle Russo
October 22, 2019
The most pleasant car buying experience I’ve ever had! I’m a lady of a “certain” age and I have bought many vehicles in my lifetime. That said, I want to sincerely thank Michelle and Dan at Nick Nicholas F I’m a lady of a “certain” age and I have bought many vehicles in my lifetime. That said, I want to sincerely thank Michelle and Dan at Nick Nicholas Ford who both went above and beyond my expectations during the sales process. From the moment I met Michelle on the phone, until we hugged good bye as I was getting ready to drive away in my new 2019 Edge, there was not a moment where I found myself unhappy. Michelle took care of every possible detail to assure me that I would be satisfied and I appreciate that very much. When I went to meet Dave to sign the contracts, again, there was not a surprise or uncomfortable feeling. He had all of the paperwork ready and explained the entire packet to me. In closing, I would like to say that Michelle is an asset to the Nick Nicholas Ford organization and I would recommend her and NNF to any of my family or friends. Sincerely, Ann Guarnier More
by AnnieG
Other Employees Tagged: Dave Clark
October 14, 2019
New Car We love to work with Nick Nicholson dealership and Michelle Russo. We have bought several new cars there and have always had excellent service. Mich We love to work with Nick Nicholson dealership and Michelle Russo. We have bought several new cars there and have always had excellent service. Michelle does a great job of putting together what we want in a new car and is very knowledgeable. More
by LINDA250
Verified CustomerOther Employees Tagged: Dave Clark
October 03, 2019
Great customer service I have been going to both Ford dealerships for almost 10 years, the customer service is excellent and the Trade in value is the best around, just boug I have been going to both Ford dealerships for almost 10 years, the customer service is excellent and the Trade in value is the best around, just bought 2 more vehicles from my Ford, i love them and i even made some good friends over the years there, i consider them more like family. I will be back again when i need to purchase something else. Won't go anywhere else. More
by ITALIA39
Other Employees Tagged: Bill Milian, Frank Barnett , Mischelle Anderson, Larry Dasch
September 18, 2019
buyer working with Michelle Russo was a great experience ! I would highly recommend her to any one ! she is very professional in her work , we are very ha working with Michelle Russo was a great experience ! I would highly recommend her to any one ! she is very professional in her work , we are very happy to have met such a great salesperson !! tx again Michelle More
by robirr71
August 30, 2019
Trade in I love working with Michelle. She found me the car that I was wanting and got it to me within a day. She made the sale stress and hassle free. I will I love working with Michelle. She found me the car that I was wanting and got it to me within a day. She made the sale stress and hassle free. I will continue working with Michelle because I don't just feel like another sale. Nick Nicholas Ford has always made me feel like I was family More
by Tania30
Other Employees Tagged: Kim Williams
August 15, 2019
Excellent staff, very helpful. Excellent staff, Michelle Russo and Dave Clark were very amazing, educational and helpful, especially as I was a first time car buyer with no experien Excellent staff, Michelle Russo and Dave Clark were very amazing, educational and helpful, especially as I was a first time car buyer with no experience. More
by ashgriffis0
Other Employees Tagged: Dave Clark
August 11, 2019
Great Dealership! We loved Michelle and would definitely buy from her and Nick Nicholas again! Our purchase was easy Breezy. Great car at a great price. Thanks! We loved Michelle and would definitely buy from her and Nick Nicholas again! Our purchase was easy Breezy. Great car at a great price. Thanks! More
by acoustaxe
Other Employees Tagged: Dave Clark
August 08, 2019
Worked with Michelle, she was amazing! I had to come from out of town to pick up the new car. My experience at other dealers was that you get there, sign a few papers then wait for hours. I I had to come from out of town to pick up the new car. My experience at other dealers was that you get there, sign a few papers then wait for hours. I arrived, she took my trade, all documents were prepared which I signed then left. 30 minutes total. Very pleased with the experience. More
by Hanleyna
July 16, 2019
Great experience and good people My salesperson was Michelle. This is the 3rd time I have used her for a vehicle. She goes above and beyond to help you get the best vehicle for you. S My salesperson was Michelle. This is the 3rd time I have used her for a vehicle. She goes above and beyond to help you get the best vehicle for you. She is fantastic. Everyone involved in the process was very nice and friendly. More
by TECKLADY
June 02, 2019
Excellent Service As always, I received excellent service and attention. Kim and Michelle were knowledgeable, a pleasure to do business with. Experience could not hav As always, I received excellent service and attention. Kim and Michelle were knowledgeable, a pleasure to do business with. Experience could not have been better. More
by scotchcloud
Other Employees Tagged: Kim Williams, Frank Barnett , Richard Garrett
