Michelle Spencer | Page 4

GREAT EXPERIENCE Brought my car in for a check engine light and a quick service before i head back down to florida for the winter and Michele in service went above and Brought my car in for a check engine light and a quick service before i head back down to florida for the winter and Michele in service went above and beyond keeping me informed every step of the way! exceptional service. More

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Professional I brought my jeep in for routine maintenance to Westbury jeep for routine maintenance. I had also been xperiencing issues that two other dealerships c I brought my jeep in for routine maintenance to Westbury jeep for routine maintenance. I had also been xperiencing issues that two other dealerships could not figure out. I met say, Michele kept me in the loop throughout the whole process and was able to finally get it fixed. Well done. I would recommend her and the service department to all my friends and family. More

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Hassle free and efficient service The last thing I wanted to do was bring my car in for service, but I will say that my last experience was a pleasure. I had an issue with my car makin The last thing I wanted to do was bring my car in for service, but I will say that my last experience was a pleasure. I had an issue with my car making a noise and the steering feeling off. I spoke to michelle and explained the problem and she got me taken care of and my vehicle fixed. I really appreciated the expertise and professionalism. Not top mention my car is back to normal! More

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Great service! I went in to the service dept on a very busy Monday and was a little Leary about how long I would be stuck there with my grand Cherokee since the chec I went in to the service dept on a very busy Monday and was a little Leary about how long I would be stuck there with my grand Cherokee since the check engine light was on. Not only did my service advisor, Michele, keep me informed about the progress, she got me out In no time an was very friendly and courteous! Would definitely recommend Westbury to my friends! More

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Excellent Service Advisor and Staff On 09.10.15 our 2009 Town & Country started smoking and leaking antifreeze from the engine area. Had to have it towed to Westbury/Jeep Service Departm On 09.10.15 our 2009 Town & Country started smoking and leaking antifreeze from the engine area. Had to have it towed to Westbury/Jeep Service Department, 111 Bond Street, Westbury for service. After speaking to the Service Advisor (Ms. Michele Spencer) the following day, she quickly gathered all my information about my complaint, collected the computerized history of service from my service records, and verified the extended warantee of the vehicle. As this was an emergency service visit, Ms. Spencer quickly had service staff perform a multi-point vehicle inspection to determine what service was needed to correct the vehicle's mechanical problems. Not only did the service department find a leaking heater hose, a defective motor mount had to be replaced, and both front struts were leaking. All items were completed within a reasonable time frame after the extended warantee inspector confirmed and approved the work to be done. All recommended services were covered by the extended warantee. During this service Westbury/Jeep did provide a service loner automobile for my needs while repairs were made to my vehicle. Thanks to Ms.Spencer, the service department staff, and Westbury/Jeep for their professional service to their customers. This service experience was an excellent experience. John Burgois More

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Michele Spencer michele is the best and most caring service writer that the Sporn family of Westbury Chrysler/Jeep has ever hired. I am a customer there for over 30 y michele is the best and most caring service writer that the Sporn family of Westbury Chrysler/Jeep has ever hired. I am a customer there for over 30 years and she is the most considerate and caring person I have yet dealt with at any dealership. If you want your car taken care of correctly with many follow ups to keep you informed then call Michele Spencer. More

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"Service dept is all thumbs up" At Westbury Jeep Chrystler service center, Michele Spencer has done an outstanding job taking care of my 2011 Jeep Grand Cherokee. From recall issues At Westbury Jeep Chrystler service center, Michele Spencer has done an outstanding job taking care of my 2011 Jeep Grand Cherokee. From recall issues to normal service requirements, she has been the best ally I could hope to have over the past few years. Every visit and issue is professionally, courteously and expeditiously tended. Even when I thought a particular visit would cost a small fortune she meticulously sorted through my warranty coverage to find ways to save me money. In an era when so many garages take advantage of their customers, leaving them feeling dissatisfied and even "robbed", my service advisor Michele and the rest of the staff at Westbury jeep Chrystler service dept have gone the extra mile in addressing all of my concerns and making me feel that they want my business. They not only sold me a quality car, I'm sold on the quality people at this establishment. More

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service I brought my car for oil change and repair of missing part. Michele was very very helpful with expediting my service visit. It was my first experie I brought my car for oil change and repair of missing part. Michele was very very helpful with expediting my service visit. It was my first experience with westbury service an she made it easier. More

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good people and so was coffee very helpful and understanding and my car was fixed / I have bought over 7 cars and jeeps from west bury and recommended many friends Thanks Chris G. very helpful and understanding and my car was fixed / I have bought over 7 cars and jeeps from west bury and recommended many friends Thanks Chris G. More

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Service Brought my jeep in for service. Been going to this dealer for ten years and I love their service. Drop off and pick up available if you bring your car Brought my jeep in for service. Been going to this dealer for ten years and I love their service. Drop off and pick up available if you bring your car in for a quick service. Very convenient; Michele was a great help, very nice and attentive! More

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