Michelle Wright | Page 22

Always Awesome!! I have been dealing with MINI of Ramsey for 3+ years. Each and every time I go for service or a new car, it’s just a fantastic experience. Michelle Wr I have been dealing with MINI of Ramsey for 3+ years. Each and every time I go for service or a new car, it’s just a fantastic experience. Michelle Wright sold me my most recent car and she truly went above and beyond for me. Nick Falvo is my service advisor and he is absolutely top notch! I truly can’t say enough great things about this dealership. They are honest, transparent and super friendly! More

by STEPHANIEFOREST Verified Customer Verified Customer

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Ridiculous I brought my 2017 mini in for its yearly service. I was told that a year old car with 8,000 miles on it needs 4 new tires. And you were going to charg I brought my 2017 mini in for its yearly service. I was told that a year old car with 8,000 miles on it needs 4 new tires. And you were going to charge $200 for an Alignment. Put decent tires on a car before a customer purchases a vehicle from your dealership. This is totally unacceptable that tires need to be replaced after 8000 miles. More

by JSTMBR Verified Customer Verified Customer

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JCW Dinan Tune Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at no charge, and was able to spend the day conducting business in NYC. My Customer Service Rep Nick Falvo was accommodating and informative. Special xxxxxxgo out to Sales Rep Michelle who spent unscheduled time with me during a random stop at the dealership on a previous business trip. She had insights into JCW performance tuning that I did not get at other dealerships. More

by MOLANARI1 Verified Customer Verified Customer

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Found the specific car I was looking for. They took time to research what I was looking for in a Countryman and found one with my exact specifications. The whole process was without stress or They took time to research what I was looking for in a Countryman and found one with my exact specifications. The whole process was without stress or bother. I was kept appropriately informed with emails on the progress. I was given ample information regarding leasing and financing options before finalizing the deal. More

by KFDOCKERY Verified Customer Verified Customer

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First Mini Experience I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say about this experience. I was met by a salesperson named Ruby King, who from the start, made me feel like family. She was friendly, personable, helpful, and attentive throughout the whole process. Her knowledge of the product was outstanding, and you could tell she had a vested interest/loyalty to the brand. Whenever I go to a dealership, I ask the salesperson what type of vehicle they personally drive. When the salesperson, like Ruby in my case, informs me they drive the brand that they represent, it gives me confidence in the product. Ruby took the time to get to know me, my interest, and my needs. Based on this information, she pointed me in the right direction. There were more expensive models and options available which she could have pushed me to, but she did not. She directed me into what she believed I would be the most happy with...And I’m pleased that she did. In addition, Ruby followed up and ensured my understand of the product, and my satisfaction thereafter. In past purchasing experiences, I left feeling as though I was just another “number” or sale. This certainly wasn’t the case this time. I felt like my satisfaction was important to her. I can definitely see why many of Ruby’s customers turn into repeat customers, and I’m sure that I will be added to that list. I would definitely recommend Mini of Ramsey, and specifically Ruby, to friends, family, or anyone for that matter. This experience set a new standard for me, and I can only hope others get a chance to receive the same personalized, enjoyable experience that I did. More

by RWard7887 Verified Customer Verified Customer

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From start to finish Expect nothing less than amazing from this team. Have always sought out Nick as my service advisor since I leased my first mini. Again, thank you ever Expect nothing less than amazing from this team. Have always sought out Nick as my service advisor since I leased my first mini. Again, thank you everyone! More

by akim Verified Customer Verified Customer

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Screen Repair Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner pr Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner process was a breeze!. I’m always greeted in a very warm and friendly manner and makes me feel welcome every visit; from the receptionists to the service advisers, to the sales advisers- I truly enjoy the experience. #teamramsey More

by DMKHALAF85 Verified Customer Verified Customer

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