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Mick Schott

Overview Reviews (925) Inventory (313)

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Mick Schott

Mick Schott | Page 69

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8

925 Reviews

Overview Reviews (925) Inventory (313)

4.8

925 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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925 Reviews of Mick Schott

September 08, 2021

Dealership Rating

Employee Rating

Service was done quickly and I was informed of costs and progress every step of the way. Everyone was courteous making it a very pleasant experience. progress every step of the way. Everyone was courteous making it a very pleasant experience. More

by RLJONESHP

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 08, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

September 06, 2021

Dealership Rating

Employee Rating

Great Service...but want the car wash brought back. Nice to have when you have a business to run and have not time to event try to make the service needed. to have when you have a business to run and have not time to event try to make the service needed. More

by Kattennant

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Hogue, Dan Landrum, Don Maddran, Carlos Perez, Stephanie Sanchez

Sep 07, 2021 -

Toyota of Rockwall responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon!

September 05, 2021

Dealership Rating

Employee Rating

I love Toyota care but, I wish they would bring back the car wash. That was one of the high points of taking my car there for services. car wash. That was one of the high points of taking my car there for services. More

by JTAYLORALR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Hogue, Stephanie Sanchez

Sep 05, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 04, 2021

Dealership Rating

Employee Rating

AS ALWAYS SERVICE VISIT WENT SMOOTHLY. ALL MY NEEDS WERE AS ALWAYS SERVICE VISIT WENT SMOOTHLY. ALL MY NEEDS WERE TAKEN CARE OF WITH NOT MUCH OF A WAIT. I THOUGHT IT WOULD TAKE LONGER THAN IT DID SO WAS HA AS ALWAYS SERVICE VISIT WENT SMOOTHLY. ALL MY NEEDS WERE TAKEN CARE OF WITH NOT MUCH OF A WAIT. I THOUGHT IT WOULD TAKE LONGER THAN IT DID SO WAS HAPPILY SURPRISED. More

by LITTLEMULV17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Hogue

Sep 05, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

August 29, 2021

Dealership Rating

Employee Rating

Service department is awesome! Justin always informs of extra work needed! extra work needed! More

by Hgrove78

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Adams, Justin Hogue, Nick Searcy, Corey Thomas

Aug 30, 2021 -

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us for all of your service needs!

August 26, 2021

Dealership Rating

Employee Rating

Located in Rockwall off I30. My Service Rep Mick Scott is very knowledgeable and courteous is very knowledgeable and courteous More

by GORDONSNURSE

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Fleming, Rental car girl

Aug 26, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 23, 2021

Dealership Rating

Employee Rating

Service department did a great job. I didn't have an appointment but they still took care of my regular maintenance within 1 hour. Excellent and friendly Staff. Efficient and helpful! Highly Recommen appointment but they still took care of my regular maintenance within 1 hour. Excellent and friendly Staff. Efficient and helpful! Highly Recommend! More

by MoncyVarughese

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Hogue, Dan Landrum, Don Maddran, Carlos Perez, Stephanie Sanchez

Aug 23, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 21, 2021

Dealership Rating

Employee Rating

Mitch is the best. He ordered our parts and kept us informed when they would be in. I will go back for Mitch to service. informed when they would be in. I will go back for Mitch to service. More

by lhowardbailey

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 22, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Mick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2021

Dealership Rating

Employee Rating

Called back to help fix problems regarding tire pressure warning. Problem solved. Concern to make sure everything was taken care of greatly appreciated. It tells me they value my business relationship, warning. Problem solved. Concern to make sure everything was taken care of greatly appreciated. It tells me they value my business relationship, and I value that great experience and human touch! Thank you, great job. Sincerely, Philip Piasecki More

by ppiasecki723

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Hogue, Dan Landrum, Don Maddran, Carlos Perez, Stephanie Sanchez

Aug 22, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! Please don't hesitate to reach out if you need anything else.

August 19, 2021

Dealership Rating

Employee Rating

Always friendly, maintenance is fairly rapid. Car is immaculate upon return immaculate upon return More

by Camuhm

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Aug 19, 2021 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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