Mick Schott | Page 73

The service was not completed. They stated a 3/4 of a tank was needed. No explanation of why not communicated. I have purchased 5 vehicles from Toyota - Rockwall since 2008. Most likely will not purch tank was needed. No explanation of why not communicated. I have purchased 5 vehicles from Toyota - Rockwall since 2008. Most likely will not purchased a 6th vehicle. More

by m_hudson0 Verified Customer Verified Customer

Print

For a basic OIL change, the time required was way too long. The shop had no lines for it to take over one hour. Other customers appeared to be experiencing the same iritation for basic service. long. The shop had no lines for it to take over one hour. Other customers appeared to be experiencing the same iritation for basic service. More

by markwade.tx Verified Customer Verified Customer

Print

In an environment where most places want to recommend services that are not necessary, it’s nice to trust a dealership that doesn’t believe in that. I bought my truck at a different dealer but get consta services that are not necessary, it’s nice to trust a dealership that doesn’t believe in that. I bought my truck at a different dealer but get constant cold calls to ask if I need any service. It’s because of this, I only trust my truck to Rockwall Toyota and Mick Schott. Mick has always been honest and let’s me know if I can hold off on a service but also let’s me know any consequences of holding out and how long before it can become an issue. Mick is always professional and polite. He treats me as an equal and not an inexperienced individual. If I state I can take care of a service on my own, he will recommend the best product to buy. Rockwall Toyota is the best! More

by Frank Suniga Verified Customer Verified Customer

Print

Always great, honest, friendly service. I bought my vehicle here used and I have it serviced twice now. All of my experiences have been excellent. vehicle here used and I have it serviced twice now. All of my experiences have been excellent. More

by DEREKRAYHALL Verified Customer Verified Customer

Print

Jackson Toyota is an outstanding dealership. Excellent service, good vehicles, and wonderful attitude. I would highly recommend Toyota, and have done so to all of my friends. service, good vehicles, and wonderful attitude. I would highly recommend Toyota, and have done so to all of my friends. More

by Milly Cundy Verified Customer Verified Customer

Print

Customer service is AWESOME and FAST! I came in due warm air coming from A/C and I thought it might freon. Immediately the technician told me what to do! air coming from A/C and I thought it might freon. Immediately the technician told me what to do! More

by roblsim1963 Verified Customer Verified Customer

Print

When I moved to this area 4 years ago I started a relationship with Toyota of Rockwall taking car in every 5 thousand miles. They have kept it running. relationship with Toyota of Rockwall taking car in every 5 thousand miles. They have kept it running. More

Print

Services performed. Friendly and clean atmosphere. Had an oil change and tire rotation. Used my Toyota points to pay for service. Service Advisor also had my car washed an oil change and tire rotation. Used my Toyota points to pay for service. Service Advisor also had my car washed More

by JLAVALLEE2 Verified Customer Verified Customer

Print

Very good is why I keep coming back. Mick keeps you informed, provides a estimated time to completition and provides a price when he knows and an explanation if there are addition costs. informed, provides a estimated time to completition and provides a price when he knows and an explanation if there are addition costs. More

by bectonpope Verified Customer Verified Customer

Print

If I could I would give this dealership 10 stars. Jason Fleming, and Billy Mahan were very helpful in helping my husband and I getting our TOYOTA at Rockwall. We are enjoying our truck very much. I just wa Fleming, and Billy Mahan were very helpful in helping my husband and I getting our TOYOTA at Rockwall. We are enjoying our truck very much. I just want to let everyone know what a great staff that TOYOTA has at this dealership. Everyone deserves a big raise for everything they do every single day. More

Print