Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 75

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
925 Reviews
4.8

925 Reviews

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925 Reviews of Mick Schott

March 24, 2021

Dealership Rating
Employee Rating

Everything was fixed. Mick was good to work with, only ding was that the shuttle wasn’t running on a Saturday so it took a bit to coordinate. More

by TEGPILOT2002
Recommend Dealer
Yes
Mar 24, 2021

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 23, 2021

Dealership Rating
Employee Rating

I thank you are very lovely and kind thank you for your kindness God bless you. Toyota of Rockwall you do a great job Thank you. More

by SHELLEYGUILLORY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Hogue, Matt Jones, Carlos Perez, Stephanie Sanchez

Mar 23, 2021

Toyota of Rockwall responded

Shelley, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 19, 2021

Dealership Rating
Employee Rating

At 20K paid for wheel alignment at 30K they said I needed a wheel alignment. Said they had no record of me doing it and that I was out of alignment. What did I pay for last time (I have receipt) I drive 10 More

by mertensclass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Justin Hogue, Matt Jones, Dan Landrum, Don Maddran, Carlos Perez, Stephanie Sanchez

Apr 05, 2021

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your situation in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

March 16, 2021

Dealership Rating
Employee Rating

Good. I felt I was first in line and people were getting in and out so I went to see what was the issue. This was a 45000service, not major. More

by deboatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

March 16, 2021

Dealership Rating
Employee Rating

My service manager is very knowledgeable and helpful. Thank you Mick! This dealership goes above and beyond to take care of their customers. Won’t buy anywhere else. More

by trishkad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Mick here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 11, 2021

Dealership Rating
Employee Rating

Amazing place. Their service department is the best out of all the dealership I’ve felt with. Being 60 years old I’ve felt with quite a few. I’m glad I have a dependable place close to home More

by DONYA.MARKERT1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 11, 2021

Toyota of Rockwall responded

Thank you, Donya! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

March 10, 2021

Dealership Rating
Employee Rating

Rockwall Toyota is great for service. No reason to go anywhere else. My oil change service visit went exactly as it should. Would definitely go back. More

by G Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 10, 2021

Dealership Rating
Employee Rating

Service job was excellent! Thanks in and out so quickly! And thank you for the much needed and appreciated wash and vacuum...thank you have a safe day More

by siluangkhot.ott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Hogue, Matt Jones, Dan Landrum, Don Maddran, Carlos Perez, Stephanie Sanchez

Mar 10, 2021

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2021

Dealership Rating
Employee Rating

My advisor always greats me with a smile he is extremely knowledgeable about the issues with my vehicle and assisting in finding a solution to getting it fixed appropriately. Prompt service always! More

by JONESDANA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Toyota of Rockwall responded

Thank you, Dana, for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2021

Dealership Rating
Employee Rating

I have always found Toyota of Rockwall to be one of the best dealerships to deal with both for sales and follow up service even if you bought your vehicle some where else. More

by bjj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Douglas Moran

Feb 09, 2021

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

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