Mick Schott | Page 80

Very pleased with the car and the quality of the staff! Both Brian and Matt did a good job in educating us on the 2 cars we had in mind. they took their time to help us understand everything. My husband a Both Brian and Matt did a good job in educating us on the 2 cars we had in mind. they took their time to help us understand everything. My husband and I were very pleased with the whole organization! More

by CCLACY Verified Customer Verified Customer

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Service Great staff and service customer for life!! Always welcoming and ready take care of business. The service guys always keep me updated on what’s expect Great staff and service customer for life!! Always welcoming and ready take care of business. The service guys always keep me updated on what’s expected. More

by ISMAELMARTINEZ1978 Verified Customer Verified Customer

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Excellent Buying Experience Matt and Sharon were great. I never felt pressured and they spent more time going over the features of the truck and how to use them than I have ever Matt and Sharon were great. I never felt pressured and they spent more time going over the features of the truck and how to use them than I have ever had any dealership do before. The real test will be how good the service experience is. More

by DGRICE Verified Customer Verified Customer

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Best in Town Quick and efficient service. Prompt entry and write up. Friendly staff. Comfortable waiting room . Waiting time very reasonable for the service reques Quick and efficient service. Prompt entry and write up. Friendly staff. Comfortable waiting room . Waiting time very reasonable for the service requested. Mick went over all results and asked about next schedule. More

by THOMJKIR Verified Customer Verified Customer

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Service on new vehicle First time to service my 2018 car and they did not do a good job. Not only did I have to wait for 3 hours, but after I told them to rotate my tires, t First time to service my 2018 car and they did not do a good job. Not only did I have to wait for 3 hours, but after I told them to rotate my tires, they didn't. I called them and the service person asked me "how do I know they didn't do it?" Because I am not stupid or blind. Not only did their manager never call me back, but I have to waste more time at the dealership tomorrow. You would think spending $50,000 on a car of theirs, you would get better service, disappointing More

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Customer Service As always, this dealership displays the utmost regard for its customers' satisfaction. I have been a customer of Toyota of Rockwall for several years As always, this dealership displays the utmost regard for its customers' satisfaction. I have been a customer of Toyota of Rockwall for several years and would add this is certainly not the most convenient dealership available from where I live. I place much regard for integrity, honest dealing and "no pressure" sales. Toyota of Rockwall's sales department has always lived up to those expectations. It has been my experience their service department renders these same qualities. Toyota would do well to use this dealership as the model for all their operations nationwide! More

by FWTEX Verified Customer Verified Customer

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Provided good service Good fast service but forgot to charge me so had to make return visit Checked if recall applied to my car Added washer fluid when doing state inspec Good fast service but forgot to charge me so had to make return visit Checked if recall applied to my car Added washer fluid when doing state inspection More

by STEVETUREK Verified Customer Verified Customer

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Very pleased. We had an appointment and were in and out within 2 hours, even though we had to replace a tire with a nail in the sidewall. The car was washed and cle We had an appointment and were in and out within 2 hours, even though we had to replace a tire with a nail in the sidewall. The car was washed and cleaned on inside, looked like a new car. More

by JLH1955cch(janherndonart Verified Customer Verified Customer

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Come Back At first i sat there for a little bit until I got helped but they came back and really made sure that they knew that I was appreciated by going above At first i sat there for a little bit until I got helped but they came back and really made sure that they knew that I was appreciated by going above and beyond with their customer service. I appreciate how they made me feel valued. More

by CRUZADOJASMINE Verified Customer Verified Customer

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Great Service Service here always runs smooth. They value your time and try to get you in and out,. Answer all question and wash your car every service Service here always runs smooth. They value your time and try to get you in and out,. Answer all question and wash your car every service More

by NICHOLASNEU51 Verified Customer Verified Customer

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