Mick Schott | Page 81

Great customer service. Very helpful. Had a nail in my tire. Bought the car this summer. The tire damage was under warranty. They replaced the tire in full no cost. Had a nail in my tire. Bought the car this summer. The tire damage was under warranty. They replaced the tire in full no cost. More

by L.CULLISON Verified Customer Verified Customer

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Excellent Service Dept. It's worth the drive to take your vehicle to Toyota of Rockwall, they have the best service department. They are quick friendly and great to work with It's worth the drive to take your vehicle to Toyota of Rockwall, they have the best service department. They are quick friendly and great to work with. More

by THORTIS59 Verified Customer Verified Customer

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Currenr and future work Kept me informed of the progress of the repair. Laid out a schedule for future maintenance which was very helpful to me. This will help my Prius stay Kept me informed of the progress of the repair. Laid out a schedule for future maintenance which was very helpful to me. This will help my Prius stay in good repair. More

by R Davis Verified Customer Verified Customer

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15k Maintenabce Mick was fast and efficient as usual when serving my Highlander. Best dealership ever! I drive from Sachse to Rockwall whenever I need service. It’s Mick was fast and efficient as usual when serving my Highlander. Best dealership ever! I drive from Sachse to Rockwall whenever I need service. It’s well worth the trip!! More

by HECKMAND Verified Customer Verified Customer

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friendly staff and service was pretty quick the staff was very friendly from the get go and very helpful, I got my truck serviced in a timely fashion and i had no long wait the staff was very friendly from the get go and very helpful, I got my truck serviced in a timely fashion and i had no long wait More

by LUISCAMERO5225 Verified Customer Verified Customer

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Phenomenal service Customer service skills at Toyota are phenomenal! Thanks to Micheal in the service department, I was able to get all the service on my truck completed Customer service skills at Toyota are phenomenal! Thanks to Micheal in the service department, I was able to get all the service on my truck completed in a timely fashion. More

by GREENPATRICK653 Verified Customer Verified Customer

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Amazing service I went in for a nail in my tire. A lot of the times they will try to make you buy a new tire. But Carl took me out to my car while the techs were fixi I went in for a nail in my tire. A lot of the times they will try to make you buy a new tire. But Carl took me out to my car while the techs were fixing it to ensure it only needed a patch. He was very attentive and kind. He even let me borrow his phone charger while I was getting my service done. Super well done! More

by JAZZBUNNZ Verified Customer Verified Customer

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Check on Tire Light I came in a couple of weeks ago to have someone help me with the tire light. Unfortunately, It came back on as I was driving off the lot. I did not I came in a couple of weeks ago to have someone help me with the tire light. Unfortunately, It came back on as I was driving off the lot. I did not have time to bring the car back at the time. I did come in yesterday and explained my situation and that I had tried to fill it myself without any success in having the light go off. I spoke with Mike, and he more than took care of the situation. He also did a safety check and had my car washed for me. Superb customer service. Mike deserves a bonus for outstanding service -- or at least a good pat on his back. Great job Mike!!!! Michael Campbell also checked on me a couple of times to make sure I did not need additional assistance and checked on service time. Very courteous. Overall -- great experience. Thank you! Anna More

by ROCKWALLCAMPBELLS Verified Customer Verified Customer

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Mick is the best! Service is awesome especially if you have the right service representative and I do. They are fast, friendly,and very thorough. They take excellent Service is awesome especially if you have the right service representative and I do. They are fast, friendly,and very thorough. They take excellent care in making sure my vehicle is in top shape. More

by GORDONSNURSE Verified Customer Verified Customer

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Good Experience They were very thoughtful of my time and kept me well informed. All of my questions were answered and I came away with more information about my ca They were very thoughtful of my time and kept me well informed. All of my questions were answered and I came away with more information about my car. Very pleased with the service and care of my vehicle. More

by DOGJESSE08 Verified Customer Verified Customer

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