Mick Schott | Page 86

Disapointed The hood of our RAV4 got damaged, we would like to get it replaced, but they do not do that at the Toyota service center. The hood of our RAV4 got damaged, we would like to get it replaced, but they do not do that at the Toyota service center. More

by DENIS3 Verified Customer Verified Customer

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Made an appointment and I was in and out Appointment made life easy. Got right in and out with very little wait time. Hours of service also allow for a more flexible time frame for my family Appointment made life easy. Got right in and out with very little wait time. Hours of service also allow for a more flexible time frame for my family. More

by DWASHBURN63 Verified Customer Verified Customer

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Great customer service Mick is a great advisor! Even if over busy he makes it a point to explain and talk with every customer about their car needs Mick is a great advisor! Even if over busy he makes it a point to explain and talk with every customer about their car needs More

by KENDRAHUYCK Verified Customer Verified Customer

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Excelent service - find and fix! I noted to the service rep (Mick) that I heard an unusual noise from the engine area. They checked it out, located the source (water pump) and fixed I noted to the service rep (Mick) that I heard an unusual noise from the engine area. They checked it out, located the source (water pump) and fixed it promptly. Polite, professional service - again. This dealership has a great service department. Thanks also to the hands on mechanic in the shop. More

by BNOLAN5693 Verified Customer Verified Customer

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Last minute, no worries I was running ahead of my next oil change, but needed inspection. I dropped in without an appointment, they performed the services in short order and I was running ahead of my next oil change, but needed inspection. I dropped in without an appointment, they performed the services in short order and did a nice job cleaning my Tundra. Much appreciated!!! More

by acoker Verified Customer Verified Customer

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Park Assist Service My high rating is based on the high quality of my customer service experience. Much attention to detail by the service personnel assigned to me. My high rating is based on the high quality of my customer service experience. Much attention to detail by the service personnel assigned to me. More

by MELISSAFAIN Verified Customer Verified Customer

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If you want help then ask for Mick. He is Awesome!!!! You can't ask for a better person to work with than Mick at Toyota of Rockwall. My Mother had an issue with the gas cap on her handicap van and Mick You can't ask for a better person to work with than Mick at Toyota of Rockwall. My Mother had an issue with the gas cap on her handicap van and Mick diligently worked for two weeks for us to get that fixed and he did get it fixed!! He's awesome! He's honest. He won't tell you something just to make money. He's a good honest person. Ask for Mick!! If he's not there then ask when he will be. He's the best. More

by Allen Verified Customer Verified Customer

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