Mick Schott | Page 86

Great customer service! Easy in and easy out. We made the appointment online and it was no hassle. They only did the required maintenance and did not try to push on any extra Easy in and easy out. We made the appointment online and it was no hassle. They only did the required maintenance and did not try to push on any extras. The service department is clean and well run. I’ll be back. More

by rkocats09 Verified Customer Verified Customer

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30,000 Mile Check-up Great service! He took my car back and was back within the hour. When he brought my 4-Runner, he explained what was done and asked to set up my next Great service! He took my car back and was back within the hour. When he brought my 4-Runner, he explained what was done and asked to set up my next appointment. More

by TARAOHARA99 Verified Customer Verified Customer

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Outstanding service....as,always! Always a pleasurable experience (sales, service, etc....) at Toyota of Rockwall. Staff is always courteous and waiting time for service was minimal, e Always a pleasurable experience (sales, service, etc....) at Toyota of Rockwall. Staff is always courteous and waiting time for service was minimal, even without an appointment. More

by ToyotaFaithful Verified Customer Verified Customer

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Service Mick always goes above and beyond in taking care of my car. I appreciate his kindness, thoroughness and explanations. And the freshly baked chocolat Mick always goes above and beyond in taking care of my car. I appreciate his kindness, thoroughness and explanations. And the freshly baked chocolate chip cookie was a bonus! More

by JUDILILES Verified Customer Verified Customer

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Battery Had a quick service turn around with needing a new battery. The wait was very minimal with an exceptional waiting area inside the dealership. Everyone Had a quick service turn around with needing a new battery. The wait was very minimal with an exceptional waiting area inside the dealership. Everyone was very professional and polite. More

by Kesn Verified Customer Verified Customer

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Overpriced Oul Change It shouldn’t cost $110 for an oil change and tire rotation on a 2016 RAV4. Use to take my 2011 tundra that had 8 quartz of the same synthetic oil with It shouldn’t cost $110 for an oil change and tire rotation on a 2016 RAV4. Use to take my 2011 tundra that had 8 quartz of the same synthetic oil with a tire rotation and it was $70-$80. Really screwed it up by charging so much. We won’t be back. More

by dillon.mazzuca Verified Customer Verified Customer

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Painless! Everything about my recent service appointment was A-One! Went smoothly and timely Courteous and professional personnel. Extremely neat and clean fa Everything about my recent service appointment was A-One! Went smoothly and timely Courteous and professional personnel. Extremely neat and clean facility. I’ll gladly return for future service work More

by theleaklocator Verified Customer Verified Customer

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Quick and Professional Appreciate the service on my vehicle. Took car in for 15000 mile service and a safety issue. From beginning to end I could not have been happier. Ser Appreciate the service on my vehicle. Took car in for 15000 mile service and a safety issue. From beginning to end I could not have been happier. Service Tech prepared me for the possibility of a 3 to 4 hour software check, but vehicle was ready within and hour and a half. More

by TStroud Verified Customer Verified Customer

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My husband brought the car-low tire-everything was fine. It's not a complaint but he did have to wait for about an hour or so just for the low tire situation. He did and all is fine. My car is 16 months ol It's not a complaint but he did have to wait for about an hour or so just for the low tire situation. He did and all is fine. My car is 16 months old so I haven't been to the dealership often. A few times for a car wash and a few other small items. I can't fairly rate service, price, etc. I will say that your waiting area is usually busy the times I've been there. I know Don Maddran personally so I know I could call him if I have a problem. More

by MARIONDUHAMEL Verified Customer Verified Customer

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Great experience Darryl was very knowledgeable and we would definitely refer our friends to him. He took time with us and we feel like we received a fair deal. Darryl was very knowledgeable and we would definitely refer our friends to him. He took time with us and we feel like we received a fair deal. More

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