Dealer Reviews
Cars for Sale
Dealer Log In
Mick Schott
Mick Schott | Page 88
Assistant Service Advisor
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
925 Reviews
925 Reviews
Write a Review
925 Reviews of Mick Schott
January 25, 2019
Best in Town Quick and efficient service. Prompt entry and write up. Friendly staff. Comfortable waiting room . Waiting time very reasonable for the service reques Quick and efficient service. Prompt entry and write up. Friendly staff. Comfortable waiting room . Waiting time very reasonable for the service requested. Mick went over all results and asked about next schedule. More
by THOMJKIR
Verified Customer
January 24, 2019
Service on new vehicle First time to service my 2018 car and they did not do a good job. Not only did I have to wait for 3 hours, but after I told them to rotate my tires, t First time to service my 2018 car and they did not do a good job. Not only did I have to wait for 3 hours, but after I told them to rotate my tires, they didn't. I called them and the service person asked me "how do I know they didn't do it?" Because I am not stupid or blind. Not only did their manager never call me back, but I have to waste more time at the dealership tomorrow. You would think spending $50,000 on a car of theirs, you would get better service, disappointing More
by Omer
Other Employees Tagged: Carl David, Lance Gandy, Dan Landrum, Don Maddran, David Robertson, Kyle Rust, Randy Searcy
January 18, 2019
Customer Service As always, this dealership displays the utmost regard for its customers' satisfaction. I have been a customer of Toyota of Rockwall for several years As always, this dealership displays the utmost regard for its customers' satisfaction. I have been a customer of Toyota of Rockwall for several years and would add this is certainly not the most convenient dealership available from where I live. I place much regard for integrity, honest dealing and "no pressure" sales. Toyota of Rockwall's sales department has always lived up to those expectations. It has been my experience their service department renders these same qualities. Toyota would do well to use this dealership as the model for all their operations nationwide! More
by FWTEX
Other Employees Tagged: Joey Desrosiers, Brian Dial, Don Maddran, Terry Pierson Jr.
January 17, 2019
Provided good service Good fast service but forgot to charge me so had to make return visit Checked if recall applied to my car Added washer fluid when doing state inspec Good fast service but forgot to charge me so had to make return visit Checked if recall applied to my car Added washer fluid when doing state inspection More
by STEVETUREK
January 17, 2019
Very pleased. We had an appointment and were in and out within 2 hours, even though we had to replace a tire with a nail in the sidewall. The car was washed and cle We had an appointment and were in and out within 2 hours, even though we had to replace a tire with a nail in the sidewall. The car was washed and cleaned on inside, looked like a new car. More
by JLH1955cch(janherndonart
January 16, 2019
Come Back At first i sat there for a little bit until I got helped but they came back and really made sure that they knew that I was appreciated by going above At first i sat there for a little bit until I got helped but they came back and really made sure that they knew that I was appreciated by going above and beyond with their customer service. I appreciate how they made me feel valued. More
by CRUZADOJASMINE
January 13, 2019
Great Service Service here always runs smooth. They value your time and try to get you in and out,. Answer all question and wash your car every service Service here always runs smooth. They value your time and try to get you in and out,. Answer all question and wash your car every service More
by NICHOLASNEU51
January 11, 2019
Great customer service. Very helpful. Had a nail in my tire. Bought the car this summer. The tire damage was under warranty. They replaced the tire in full no cost. Had a nail in my tire. Bought the car this summer. The tire damage was under warranty. They replaced the tire in full no cost. More
by L.CULLISON
January 10, 2019
Excellent Service Dept. It's worth the drive to take your vehicle to Toyota of Rockwall, they have the best service department. They are quick friendly and great to work with It's worth the drive to take your vehicle to Toyota of Rockwall, they have the best service department. They are quick friendly and great to work with. More
by THORTIS59
January 09, 2019
Currenr and future work Kept me informed of the progress of the repair. Laid out a schedule for future maintenance which was very helpful to me. This will help my Prius stay Kept me informed of the progress of the repair. Laid out a schedule for future maintenance which was very helpful to me. This will help my Prius stay in good repair. More
by R Davis
