Mick Schott | Page 89

Best service in every department I love my Rockwall Toyota dealership. This dealership has exceptional customer service. All staff members acknowledge you when you are there. I enjoy I love my Rockwall Toyota dealership. This dealership has exceptional customer service. All staff members acknowledge you when you are there. I enjoy the coffee bar and wi-fi each time I go. More

by mstoyota Verified Customer Verified Customer

Print

Didn't have an appointment but they worked me in. Even though I have a long wait, they were able to look at my car and I really appreciate it. I was even able to schedule my husband's 5,000 maintenanc Even though I have a long wait, they were able to look at my car and I really appreciate it. I was even able to schedule my husband's 5,000 maintenance appointment when I was there. More

by BOWLER553 Verified Customer Verified Customer

Print

Great customer service! Easy in and easy out. We made the appointment online and it was no hassle. They only did the required maintenance and did not try to push on any extra Easy in and easy out. We made the appointment online and it was no hassle. They only did the required maintenance and did not try to push on any extras. The service department is clean and well run. I’ll be back. More

by rkocats09 Verified Customer Verified Customer

Print

30,000 Mile Check-up Great service! He took my car back and was back within the hour. When he brought my 4-Runner, he explained what was done and asked to set up my next Great service! He took my car back and was back within the hour. When he brought my 4-Runner, he explained what was done and asked to set up my next appointment. More

by TARAOHARA99 Verified Customer Verified Customer

Print

Outstanding service....as,always! Always a pleasurable experience (sales, service, etc....) at Toyota of Rockwall. Staff is always courteous and waiting time for service was minimal, e Always a pleasurable experience (sales, service, etc....) at Toyota of Rockwall. Staff is always courteous and waiting time for service was minimal, even without an appointment. More

by ToyotaFaithful Verified Customer Verified Customer

Print

Service Mick always goes above and beyond in taking care of my car. I appreciate his kindness, thoroughness and explanations. And the freshly baked chocolat Mick always goes above and beyond in taking care of my car. I appreciate his kindness, thoroughness and explanations. And the freshly baked chocolate chip cookie was a bonus! More

by JUDILILES Verified Customer Verified Customer

Print

Battery Had a quick service turn around with needing a new battery. The wait was very minimal with an exceptional waiting area inside the dealership. Everyone Had a quick service turn around with needing a new battery. The wait was very minimal with an exceptional waiting area inside the dealership. Everyone was very professional and polite. More

by Kesn Verified Customer Verified Customer

Print

Overpriced Oul Change It shouldn’t cost $110 for an oil change and tire rotation on a 2016 RAV4. Use to take my 2011 tundra that had 8 quartz of the same synthetic oil with It shouldn’t cost $110 for an oil change and tire rotation on a 2016 RAV4. Use to take my 2011 tundra that had 8 quartz of the same synthetic oil with a tire rotation and it was $70-$80. Really screwed it up by charging so much. We won’t be back. More

by dillon.mazzuca Verified Customer Verified Customer

Print

Painless! Everything about my recent service appointment was A-One! Went smoothly and timely Courteous and professional personnel. Extremely neat and clean fa Everything about my recent service appointment was A-One! Went smoothly and timely Courteous and professional personnel. Extremely neat and clean facility. I’ll gladly return for future service work More

by theleaklocator Verified Customer Verified Customer

Print

Quick and Professional Appreciate the service on my vehicle. Took car in for 15000 mile service and a safety issue. From beginning to end I could not have been happier. Ser Appreciate the service on my vehicle. Took car in for 15000 mile service and a safety issue. From beginning to end I could not have been happier. Service Tech prepared me for the possibility of a 3 to 4 hour software check, but vehicle was ready within and hour and a half. More

by TStroud Verified Customer Verified Customer

Print