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Mick Schott
Mick Schott | Page 90
Assistant Service Advisor
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
906 Reviews
906 Reviews
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906 Reviews of Mick Schott
September 11, 2018
My husband brought the car-low tire-everything was fine. It's not a complaint but he did have to wait for about an hour or so just for the low tire situation. He did and all is fine. My car is 16 months ol It's not a complaint but he did have to wait for about an hour or so just for the low tire situation. He did and all is fine. My car is 16 months old so I haven't been to the dealership often. A few times for a car wash and a few other small items. I can't fairly rate service, price, etc. I will say that your waiting area is usually busy the times I've been there. I know Don Maddran personally so I know I could call him if I have a problem. More
by MARIONDUHAMEL
Verified CustomerOther Employees Tagged: Don Maddran
September 04, 2018
Great experience Darryl was very knowledgeable and we would definitely refer our friends to him. He took time with us and we feel like we received a fair deal. Darryl was very knowledgeable and we would definitely refer our friends to him. He took time with us and we feel like we received a fair deal. More
by Debdale
Other Employees Tagged: Darryl Conley, Gabriel Hernandez
September 01, 2018
Best purchase experience ever. Carl and Ken made our car buying experience very painless. From the moment we stepped out of our car to the moment we drove off with a new one, they Carl and Ken made our car buying experience very painless. From the moment we stepped out of our car to the moment we drove off with a new one, they were friendly and very professional. We never felt pressured at any point in time (like the typical new car buying experience). We would highly recommend Toyota of Rockwall and Carl and Ken as your salesmen. More
by 3XToyotaOwner
Other Employees Tagged: Ken Campbell, Joey Desrosiers, Carl Miller
August 31, 2018
Tire light one I purchased a new car from this location about 2 weeks ago and my tire light was coming on and off. I brought it to the service department and they we I purchased a new car from this location about 2 weeks ago and my tire light was coming on and off. I brought it to the service department and they were quick and efficient. I would definitely recommend this location to friends and family More
by VMLOPEZ2005
August 31, 2018
5000 mile checkup Mick was very courteous and helpful. I also showed up with no appointment and got in and out in a shorter time than usual which was nice. Mick was very courteous and helpful. I also showed up with no appointment and got in and out in a shorter time than usual which was nice. More
by Chriscrooks
August 16, 2018
Excellent Customer Service! Never disappointed with my service at Toyota of Rockwall! I am in good hands from the time I pull into the customer service stall till the time my ca Never disappointed with my service at Toyota of Rockwall! I am in good hands from the time I pull into the customer service stall till the time my car is brought around to leave. More
by MELISSAFAIN
August 14, 2018
New car I had a good experience with the dealership. My salesman was awesome. Was not real fond of the gentleman who showed us the paper of our monthly paymen I had a good experience with the dealership. My salesman was awesome. Was not real fond of the gentleman who showed us the paper of our monthly payments and years we can finance the car ( not the finance guy). He was very fast speaking and was not willing to try to get my payments lowered. Oh well not a big deal. Finance guy was very good but yet talked a little fast. One other thing I know the dealership was busy in the service dept but I had to bring back my car to get detailed as it would of taken another 2 hours to get this done and I was already at the dealership 4 hours. Not sure if the service dept is separate from the detailing dept but I really didn't see new cars flying out. Ao nor real sure why they couldn't get to my car. Also the car had to be jumped twice before they put anew battery in it. Thanks More
by BOWLER553
Other Employees Tagged: Russell Morgan , Joey Desrosiers, Corey Thomas
August 04, 2018
First oil change Even though I did not make an appointment for the service they took my car on a Monday afternoon and serviced it. YAY saved me a trip to Rockwall from Even though I did not make an appointment for the service they took my car on a Monday afternoon and serviced it. YAY saved me a trip to Rockwall from Athens. I walked to Costco but they had a shuttle that would have carried me and picked me up but it was a pretty day so I made the most of it. Great bunch of people. Shout out to Carl Miller who stopped to say hello when came into the building ... he was my salesman. More
by BERMADEEGEAR
Other Employees Tagged: Carl Miller
July 28, 2018
Routine car maintenance I scheduled Toyota Rockwall for routine 15K car service. Once there Mick realized my 10K car service (which I believed had been done at Toyota Richar I scheduled Toyota Rockwall for routine 15K car service. Once there Mick realized my 10K car service (which I believed had been done at Toyota Richardson when my car was at the shop for repairs) had not been done. We contacted Toyota Richardson body shop and they reported my car had been taken to the maintenance center, but there was no indication the service had actually been completed. Toyota Rockwall did the car maintenance for 10K and 15K. I was impressed and pleased with the due diligence of Rockwall Toyota and Mick. I will return to Toyota Rockwall for future car service. More
by lori.dowdle
