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Micky Gastrock
Micky Gastrock at Fremont Toyota

Micky Gastrock | Page 37

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.8
406 Reviews
4.8

406 Reviews

Write a Review

406 Reviews of Micky Gastrock

August 23, 2023

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Employee Rating

Very professional worker, super friendly as a person and very helpful. I will be coming back. More

by JJJENJITOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Aug 24, 2023

Fremont Toyota responded

Thank you for taking the time to leave this glowing review! We are happy to hear your most recent service visit with us was great! Have a great day!

August 16, 2023

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Employee Rating

Brought us in early to get our service done. Helped us out. It was nice. More

by IHCEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2023

Fremont Toyota responded

Thank you so much for your 5-star review! We strive to provide our customers with a positive experience, and we are glad that we were able to do that for you. We hope to see you again at Fremont Toyota!

August 12, 2023

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Employee Rating

This dealership is the best! Very kind personal and very helpful and professional super recommended More

by ROBLESLOURDES136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Aug 14, 2023

Fremont Toyota responded

Thank you for the recommendation! We look forward to working with you, again!

August 10, 2023

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Employee Rating

Great, quick, and friendly service. Micky was excellent in getting my car serviced. The wait was minimum. More

by CARYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

August 08, 2023

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Employee Rating

I bought my Prius V from you about 5 years ago and ever since I brought it there for regular services. Every time we received a satisfactory service. Micky Gastrock is excellent. Thank you. More

by GALAGAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

July 20, 2023

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Employee Rating

Prompt service, professional and comfortable waiting area helps soothe anxiety. Used our insurance, not pushed purchases More

by SINHANAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sako, Maria Castillo, Phil Stravers

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Jul 21, 2023

Fremont Toyota responded

We appreciate you taking the time to give us your feedback! We are happy to hear that you had such a positive experience with us! Take care!

July 08, 2023

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Employee Rating

Above and beyond service. Got me in and out with no appointment. Every member of the service team was helpful and polite More

by gsmith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jul 10, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

July 04, 2023

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Employee Rating

This dealership is more organized and trustworthy in comparison to other Toyota dealerships. My Toyota vehicle is in “good hands” when it is time for scheduled services. More

by ROSE.DEVERA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Najibyar

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Jul 05, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

June 27, 2023

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Employee Rating

The service went well however waiting an extra 15-20 mins for my car to get washed is not my idea of efficient time mgmt More

by WCYH
Service Price Transparency
Recommend Dealer
Yes
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Jun 28, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 25, 2023

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Employee Rating

Not have much experience I think, charge me twice with same job, not recommended anymore More

by AULAKH2445
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Phil Stravers

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Jun 26, 2023

Fremont Toyota responded

Hi – we’re sorry to read the details of your experience. We care about our customer’s satisfaction with our dealership and would appreciate the opportunity to make this right. Would you mind reaching out to General Manager, Bill Mason, at bmason@fremonttoyota.com so that we can discuss this further? We hope to hear from you soon.

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