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Micky Gastrock
Micky Gastrock at Fremont Toyota

Micky Gastrock | Page 38

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.8
406 Reviews
4.8

406 Reviews

Write a Review

406 Reviews of Micky Gastrock

June 23, 2023

Dealership Rating
Employee Rating

Very helpful, speedy service! Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly. More

by sophiacwag
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jun 23, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 21, 2023

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Employee Rating

I had mentioned concerns about my tires. I’m unsure if they checked it but about two days after I had a notice about my tire on my cars dashboard More

by NICHOLASANIT
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 21, 2023

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Employee Rating

Excellent service, knowledgeable, professional and experienced staff. I have been using this dealership for several years. Highly recommend. More

by NICK_94536
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Erika Carlos, Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 21, 2023

Dealership Rating
Employee Rating

Fast. Friendly. Honest. This was my first time, and I plan on coming back. Much for friendly than other service stations. More

by Jessica S.
Service Price Transparency
Recommend Dealer
Yes
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Jun 22, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

June 10, 2023

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Employee Rating

Average Service. Could be lot better in check in wait time. Overall If Lexus service were in scale of 10 then this Toyota Service courtesy is 6 out of 10. More

by DZUNGVU
Workmanship
Recommend Dealer
Yes
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Jun 12, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 10, 2023

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Employee Rating

Maria Castillo deserves a raise for her excellent service. I appreciate her assistance with my Prius! Attentive, knowledgeable, and honest…thank you! More

by gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

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Jun 12, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 09, 2023

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Employee Rating

awesome customer service and I’m satisfied with the mechanic how my car being fixed More

by ANTHONY_AGBANLOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sako

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Jun 12, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 08, 2023

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Employee Rating

I am always satisfied Toyta Fremont services I live in cambel I came far-away but I am happy Fremont services More

by WAJDANFAISAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien

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Jun 12, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 07, 2023

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Employee Rating

Micky was super helpful and friendly. He made the whole process very smooth and kept everything professional. More

by tpongsbusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

June 01, 2023

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Employee Rating

fast service. I'll be back for other service. The car wash only, wasn't good More

by Piero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2023

Fremont Toyota responded

Thank you so much for the 5-star rating! We are glad to see you had a positive experience visiting Fremont Toyota. We hope to work with you again soon!

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