Micky Joy
Micky Joy at Volkswagen of Naples

Micky Joy | Page 21

Volkswagen General Manager

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

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4.9
250 Reviews
4.9

250 Reviews

Write a Review

250 Reviews of Micky Joy

August 29, 2018

Dealership Rating

Customer service is phenomenal The entire sales group really worked together as a team to help us purchase our VW Atlas, especially our salesman Luis Duval! Thank you all! Great job More

by VW lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Daly, Josue Guzman, Joe Oliver, Luis Duval

Aug 31, 2018

Volkswagen of Naples responded

VW lover, thank you for taking the time to write your review! Congratulations on your Atlas! It is awesome to hear that our team took care of you well!

August 25, 2018

Dealership Rating
Employee Rating

Very good salesman - not so good finance office Good salesman .Mr Oliver - Finance office - typical high pressure crook - had I met him 1st , would have walked out - it was a cash deal and he wante More

by Vito
Price
Recommend Dealer
No

Other Employees Tagged: Keith Ahearn, Joe Oliver

Aug 30, 2018

Volkswagen of Naples responded

Vito, It is fantastic to hear that Joe was great to work with in finding your next vehicle! However, we do regret to learn of your less than satisfactory experience with our Finance Department. We never wish to pressure our clients during their visit, since making the decision to buy a car is pressure enough! We take your feedback quite seriously, and will pass it along to the appropriate department for constructive learning. We do hope that you enjoy your new vehicle and will present us with the opportunity to earn your business in the future. Sincerely, VW of Naples

August 11, 2018

Dealership Rating
Employee Rating

Purchase experience of my 2011 BMW 328i Excellent and diligent serivice. Josue and the rest of the employees were very profesional, easy and nice to work with. I specially like the friendlin More

by 2011 BMW 328i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Gonzalez, Josue Guzman

Aug 30, 2018

Volkswagen of Naples responded

Thank you for taking the time to post your review! It is great to hear that our team truly delivered the car and the experience for you! We hope you love your BMW!

June 02, 2018

Dealership Rating
Employee Rating

Outstanding dealership Great car buying experience. The interaction that I had between all was outstanding. Everybody was very helpful and they did whatever needed to be don More

by Rt2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Ahearn, Josue Guzman

Jun 12, 2018

Volkswagen of Naples responded

Rt2214, thank you for taking the time to post your review and congratulations on your new VW! It is great to hear that our Sales team demonstrated their genuine care of getting you into the perfect car at the perfect price, with the 5-star treatment you deserve. We will always strive to maintain that same level of customer service, and we look forward to your future visits!

May 22, 2018

Dealership Rating
Employee Rating

Extremely satisfied After visiting about 30 dealerships in two weeks, Alec and Micky were able to make it our last. Although the car I was intending to buy was sold to th More

by JasmineChew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alec Saenz

May 30, 2018

Volkswagen of Naples responded

Jasmine, that's a lot of dealership visits, but we are humbled to know that we were your final stop. Thank you for taking the time to post your review and congratulations on your new purchase! We apologize that the initial vehicle you had sought was sold, but it is great to hear that Alec & Micky were able to help you pick out the next best option and made sure that you were thoroughly satisfied with your purchase. We will always strive to maintain that same level of customer service, and we look forward to your future visits!

April 05, 2018

Dealership Rating
Employee Rating

Buying my first VW in 30 years. I was in a car wreck and was looking for something new and different. My son had a great experience at this dealership, so that’s the first and last p More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Gonzalez, Jay Roden, Fabulous and knowledgeable young man helped me with all the gadgets in the car. He was excellent.

May 07, 2018

Volkswagen of Naples responded

Peggy, thank you for taking the time to post your review! We are very sorry to hear about your wreck and we hope you are doing well! Congrats on your new Beetle! We know getting into a new vehicle after a car crash can be stressful and we are pleased to hear that Jay truly delivered the car and experience with your purchase -making it easy, transparent, and fast! Welcome to the VW Of Naples family, and we hope to see you again in the future!

January 30, 2018

Dealership Rating
Employee Rating

2018 Atles SEL Premium Volkswagen of Naples helped us find exactly what we wanted in record time. What a great experience. A special thanks to Micky, Erin, Michael and Julie More

by ellnerfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt , Erin Presley, Julie (Technologist)

Feb 16, 2018

Volkswagen of Naples responded

Ellner Family, thank you for taking the time to leave us a review! We would like to extend a congratulations to you on your new Atlas and welcome you to the family! We very much appreciate your feedback and are happy to hear that our staff took care of you well. Nice photo! Enjoy your new ride and we hope to see you again sometime!

September 21, 2017

Dealership Rating
Employee Rating

Most patient salesman ever!!! While I am sure my endless questions and my indecision must have annoyed Kyle, he never let it show. He was ever patient, thoughtful and kind. He work More

by Jctandco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Harsh, Michael Schutt

Sep 21, 2017

Volkswagen of Naples responded

Jctandco, thank you for taking the time to write us a review and congratulations on your new VW! It makes us happy to hear that you had a great experience working with Kyle and the rest of our staff in getting your new car. We hope you enjoy it and look forward to seeing you again sometime!

July 22, 2017

Dealership Rating
Employee Rating

Exceptional Customer Experience! Erin is extremely professional, knowledgeable, energetic, responsive and accommodating! I absolutely love my new Atlas!! Thank you so much for the awe More

by andienickey
Recommend Dealer
Yes

Other Employees Tagged: Brian Massoll, Michael Schutt , Erin Presley

Jul 31, 2017

Volkswagen of Naples responded

Andienickey, thank you for taking the time to write us a review and congrats on your new VW! We are very happy to hear that Erin provided you with an excellent experience buying your Atlas. Thank you for choosing us and we look forward to seeing you again sometime!

July 01, 2017

Dealership Rating

2ND Car From VW of Naples and excellent service Very pleased with overall performance of everyone at Volkswagen of Naples especially Kyle and Leo both were very professional and helpful. They helped More

by GTIMike
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Harsh , Keith Ahearn, Leonardo Oliveira

Jul 05, 2017

Volkswagen of Naples responded

GTIMike, thank you for taking the time to write us a review and returning to us for a 2nd car! Congrats! It makes us very happy to hear that our staff took care of you well to get you into the perfect VW!

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