Micky Joy
Micky Joy at Volkswagen of Naples

Micky Joy | Page 22

Volkswagen General Manager

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

Contact Me
4.9
250 Reviews
4.9

250 Reviews

Write a Review

250 Reviews of Micky Joy

June 30, 2017

Dealership Rating
Employee Rating

Passat Rline Great job team! I truly appreciate the professionalism of the dealership, and the transparent and honest nature of the personnel who I work continue More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Massoll, Michael Schutt , Erin Presley

Jul 05, 2017

Volkswagen of Naples responded

Wes, thank you for taking the time to write us a review. Congratulations on your new Passat! It makes us happy to hear that our staff took care of you well to get you into your R-Line! We hope you enjoy it, and we look forward to seeing you again sometime!

June 21, 2017

Dealership Rating
Employee Rating

SURPRISE! Erin is an amazing salesperson! My husband and I were looking at the new 2018 Atlas. I thought we were "thinking" about it, meanwhile, Erin helped my More

by Cherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Belloff, Erin Presley, Chuck Whitley

Jun 21, 2017

Volkswagen of Naples responded

Cherie, thank you for taking the time to write us a review. Congratulations on to you and your husband on the new Atlas! It makes us happy to hear that Erin took care of you well, and helped your husband surprise you with a new VW! We hope you both enjoy it and look forward to seeing you again sometime!

May 05, 2017

Dealership Rating
Employee Rating

Treated like trash!! Sold me a damaged brand new VW and refused to fix it!! Disgusting and horrible buying experience!! AVOID HIM!!!! DO NOT BUY HERE!! This place is a jok More

by rchrusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kyle Harsh

April 20, 2017

Dealership Rating
Employee Rating

A Well Oiled Machine Great experience working with Micky Joy, Kyle Harsh and Michael Schutt. Like a "well oiled machine" they individually provided their unique product More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Harsh, Michael Schutt

Apr 28, 2017

Volkswagen of Naples responded

Happy Camper, thank you for taking the time to write us a review and congrats on your new VW! It makes us quite happy to hear that you had a great experience with our staff! We hope you enjoy your new VW and hope to see you again sometime!

April 14, 2017

Dealership Rating
Employee Rating

VW of Naples lacks the integrity to honor their commitment After leaving the dealership just short of closing a deal, Jay, the salesman, called me and we came to agreement on the phone that was purportedly sup More

by Bill34120
Customer Service
Recommend Dealer
No

Other Employees Tagged: Jay Roden

Apr 18, 2017

Volkswagen of Naples responded

Bill34120, We sincerely apologize you are dissatisfied with our process. We strive to achieve excellent client satisfaction, as evidenced by our many positive reviews Unable to agree upon terms, you left the dealership. Shortly after you departed, another client drove, and decided to buy the same pre-owned car you viewed. Unfortunately, the vehicle was agreed upon in the showroom at approximately the same time you decided to commit by phone. With the best intentions, your sales consultant did state he would get the vehicle prepared for your arrival. Discovering another client had already started the purchase process; a follow up call was made immediately to make you aware. There was no malice intent, rather poor timing. Our goal is to maintain our reputation of fair dealing and honesty with every customer. We hope you can understand our perspective. We have a large variety of pre-owned vehicles and think you may find another that suits your needs. We’d love the opportunity to meet again and find a suitable alternative.

March 01, 2017

Dealership Rating
Employee Rating

Respectful of my time I called into the dealership to get a few questions answered about a 2017 R-Line Passat, Lawrence not only answered my questions with patience, but al More

by Valuemytime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Buckman

Mar 02, 2017

Volkswagen of Naples responded

Valuemytime, thank you for taking the time to write us review and congratulations on your new Passat R-Line! We are happy to hear that Lawrence and Micky provided you with an exceptional experience during your visit. We hope you enjoy your new VW and thank you for choosing us!

February 22, 2017

Dealership Rating
Employee Rating

Lease new car Joe Oliver was great help. He was thorough professional and extremely easy to work with. I would highly recommend him for your next car shopping needs More

by Carlos Paisan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Ahearn, Joe Oliver

Feb 23, 2017

Volkswagen of Naples responded

Carlos, thank you for the kind words and taking the time to leave us a review! Congrats on your new VW! We are very happy to hear that your experience with Joe was exceptional and stress-free, that is what we like to hear. We hope you enjoy your new car and thank you for choosing us!

December 30, 2016

Dealership Rating
Employee Rating

Great car, great service at a great price! I had some concerns during the transaction that were dealt with immediately and to my satisfaction. Lawrence and Mickey Joy were great. I would reco More

by wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Buckman

Dec 30, 2016

Volkswagen of Naples responded

Wayne, thank you for taking the time to leave us a review and congrats on the new Passat! We are happy to hear that Lawrence and Micky were able to address your concerns and make your purchase clean-cut and pleasant. We hope you enjoy the Passat! Thank you for choosing us at VW of Naples, where we always strive to deliver the car and the experience.

December 07, 2016

Dealership Rating
Employee Rating

Car buying pleasure Everyone here was amazing. Joe, Mickey, and Keith were great. What a great deal and easy buying experience. Absolutely the best car buying experience More

by bryan belcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Ahearn, Joe Oliver

Dec 07, 2016

Volkswagen of Naples responded

Bryan, thank you for taking the time to write us a review, and congrats on the new car! We are pleased to hear that our sales staff were able to give you the best car-buying experience possible! Thank you for choosing us at VW of Naples, where we always strive to deliver the car and the experience.

December 01, 2016

Dealership Rating
Employee Rating

Pleasant Experience - Great Deal We came in undecided which car we definitely wanted. Vinny was helpful and let me try out two models with my car seat and movin seats around. Left tha More

by Nicole1112Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Ahearn, Vinny Cafone

Dec 01, 2016

Volkswagen of Naples responded

Thank you for the kind words and congrats on your new car! We are happy to hear that Vinny went above and beyond to help make your purchase easy and pleasant. Thank you for choosing us at VW of Naples, where we always strive to deliver the car and the experience.

...
22
...

Dealership Inventory (316 Vehicles)

new 2026 Volkswagen Atlas car, priced at $52,064
2026 Volkswagen Atlas
new
White Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $36,340
2026 Volkswagen Tiguan
new
White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas car, priced at $43,051
2026 Volkswagen Atlas
new
White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas car, priced at $52,047
2026 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta GLI car, priced at $34,239
2026 Volkswagen Jetta GLI
new
White exterior
Manual
Front-wheel Drive
new 2026 Volkswagen Atlas car, priced at $43,544
2026 Volkswagen Atlas
new
White Pearl exterior
Automatic
All-wheel Drive