Miguel Cardenas | Page 3

Great customer service. Best car buying experience I’ve had so far. Takes the time to explain everything to you. Goes over the entire vehicle with you and makes sure you hav Best car buying experience I’ve had so far. Takes the time to explain everything to you. Goes over the entire vehicle with you and makes sure you have all the information needed to make the right decision. More

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Great experience with Miguel Cardenas! He was knowledgeable and very friendly and such a pleasure to work with! He was knowledgeable and very friendly and such a pleasure to work with! More

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Friendly, helpful, and courteous. Miguel was genuine, honest, and easy to work with. This was truly a “no pressure” sale with no “let me get my manager” line. The whole process was qu Miguel was genuine, honest, and easy to work with. This was truly a “no pressure” sale with no “let me get my manager” line. The whole process was quick and very pleasant. More

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We purchased a Sequoia over the weekend, and it was probably the best experience we've ever had at a dealership. I spoke with Miguel through email and a phone call beforehand, and he even went above an probably the best experience we've ever had at a dealership. I spoke with Miguel through email and a phone call beforehand, and he even went above and beyond and went out in the rain to get a video of the car for me before we made the drive to the dealership. We knew exactly what we wanted, and he did not try to pressure or upsell us or talk us out of what we were looking for. Overall, it was a great experience. We will return to this dealership when we are ready to buy our next truck. Miguel and everyone we spoke with were nice, attentive, and very personable. That makes a huge difference for us: we don't like to go into places that feel uptight. Personalities can sometimes make or break a deal, and in our experience at Pat Lobb, everything worked out very well for us. More

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Great place to do business with. Miguel is wonderful person to work with. He is very helpful when working with you. Everyone I met was friendly and didn't hesitate to talk to you whe Miguel is wonderful person to work with. He is very helpful when working with you. Everyone I met was friendly and didn't hesitate to talk to you when you started talking to them. Wonderful place to do business and great peoples. Thanks, James More

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Purchased a vehicle through Miguel and was very pleased with his service until the vehicle started having troubles shortly after the purchase. Did not return my voicmails and when I finally got in touch, h with his service until the vehicle started having troubles shortly after the purchase. Did not return my voicmails and when I finally got in touch, he spoke over me, raised his voice at me, and stated he would not be able to assist me because he is just the sales guy. As much as I would like to refer him and say good things, dealing with Miguel after the sale was completed was a very different and telling experience. In my opinion, I would highly recommend purchasing through anyone but him due to his unprofessional, bordeline hostile behavior. More

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Just a pleasant buying experience. Miguel was honest helpful and informative. The time he took showing what I needed and wanted was priceless. Definitely knew his product! Tha Miguel was honest helpful and informative. The time he took showing what I needed and wanted was priceless. Definitely knew his product! Thank you Miguel ! More

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Christian and Miguel were great to work with and were super helpful. However, after the purchase they said they were taking the vehicle hack for “detail”. My vehicle came back with the same trash in it t super helpful. However, after the purchase they said they were taking the vehicle hack for “detail”. My vehicle came back with the same trash in it that was in there when I test drove it, it was still super dirty and looks like the wash didn’t clean it all and the inside had shoe marks everywhere. Maybe im just picky but when I spend alot of money on a vehicle, I expect it to be throughly clean when I drive off the lot with it. More

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My husband and I drove 4 hours to look at a specific vehicle. Miquel met with us and showed us exactly what we were looking for. Miquel was interested in our vehicle needs and patient throughout the p vehicle. Miquel met with us and showed us exactly what we were looking for. Miquel was interested in our vehicle needs and patient throughout the process. We felt very comfortable with Miquel and appreciate his assistance that day. We feel we made the best decision and purchased the vehicle that best met our needs. Miquel, Thank you for your help. More

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Miguel Cardenas was an excellent advisor for me in searching for a RAV4 Hybrid. I do not live in the Dallas area and was not finding any locally. He was very knowledgeable about the RAV4 hybrid and d searching for a RAV4 Hybrid. I do not live in the Dallas area and was not finding any locally. He was very knowledgeable about the RAV4 hybrid and different trims available. He responded quickly to all my concerns and led my husband and me through the buying process very smoothly. All employees we dealt with at the dealership were courteous and helpful. More

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