Miguel Martinez | Page 16

Everyone was great Willing to deal with price. Manager Shawn was great. Miguel salesman did everything he said he would do. Searched internet found 4runner car was waiti Willing to deal with price. Manager Shawn was great. Miguel salesman did everything he said he would do. Searched internet found 4runner car was waiting for us. Very happy with experience. Feel like I won. More

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Great process, easy to work with, friendly service Miguel was a very helpful Salesmen from tge moment we arrived. He was friendly to my girlfriend and I like we've known him for years. The test dri Miguel was a very helpful Salesmen from tge moment we arrived. He was friendly to my girlfriend and I like we've known him for years. The test drive was no pressure we took the drive we wanted and had time to make a decision nothing was on the spot like most dealers. Their pricing was very fair for the vehicle and my trade in. Mike was also very helpful and straight forward. Volvo has a great team of employees I would highly recommend visiting them if you're looking for a used car. More

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Mr. Blue I was looking to upgrade on my Navy blue 05 Lexus with I loved. Found a 2011 Navy Blue Lexus. Miguel & Mike was Awesome! 👍🏽during this process. I was looking to upgrade on my Navy blue 05 Lexus with I loved. Found a 2011 Navy Blue Lexus. Miguel & Mike was Awesome! 👍🏽during this process. More

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Extremely Professional Yet Receptive, Warm & Friendly! My husband & I were in the market for a BMW X5. Most of what we had test drove were either overpriced or had too many miles on there. We saw Volvo Car My husband & I were in the market for a BMW X5. Most of what we had test drove were either overpriced or had too many miles on there. We saw Volvo Cars Annapolis post a 2012 X5 for the best price & on the same day we drove to Maryland from Delaware to purchase it. Miguel & Mike were the extremely accommodating to our needs (very picky might I add) & were very knowledgeable about the SAV, the financing process & were able to knock off a couple 1000s of the purchase price. *BINGO* For the cherry 🍒 on top, I got to test drive a red 2016 BMW Grand Coupe (wish come true). I absolutely love this dealership and the guys working there. 10 🌟 stars for Volvo Cars Annapolis! XoXo More

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Fantastic! Miguel was a pleasure to deal with! He was professional and made the buying process fun- The entire dealership was great! Would definitely buy from Miguel was a pleasure to deal with! He was professional and made the buying process fun- The entire dealership was great! Would definitely buy from them again- More

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Car buying I veiwed the car online the car was as explain by the salemen the deal was made very pleased.... The staff was the best I have seen. I veiwed the car online the car was as explain by the salemen the deal was made very pleased.... The staff was the best I have seen. More

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Excellent Service We had an amazing experience working with Miguel Martinez and the staff at Volvo Annapolis. They were truthful and very professional and we were well We had an amazing experience working with Miguel Martinez and the staff at Volvo Annapolis. They were truthful and very professional and we were well taken care of. Miguel was very patient and gave us excellent customer service. We will definitely be back and will highly recommend that anyone looking for a car and a great deal should go there. More

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Anazing This was by far the best experience I've ever had purchasing a car. Miguel Martinez and Mike Mayfield showed real concern in getting me the right car This was by far the best experience I've ever had purchasing a car. Miguel Martinez and Mike Mayfield showed real concern in getting me the right car for the right price. They made sure that I was getting the best deal possible and completed the entire process with ease. I'm not use to a dealer and salesman this amazing and I will ONLY buy with MIGUEL MARTINEZ! More

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Best Experience Ever! I was looking for a used full-size Yukon/Suburban/Escalade and had been to numerous dealerships in the Annapolis & surrounding areas. After exhaustiv I was looking for a used full-size Yukon/Suburban/Escalade and had been to numerous dealerships in the Annapolis & surrounding areas. After exhaustive research and numerous failed deals, I had remembered a Yukon for sale at Annapolis Volvo's Used Car Center. I drove in late on a Saturday afternoon where someone was already test-driving a 2011 GMC Yukon XL Denali. I spoke with Miguel and left him my phone number. He called me within 5 minutes and told me the truck was still available if I was still interested, so I returned and took it for a test drive immmediately (with 2 others also interested in this same vehicle). Miguel put no pressure on me to buy right there, but the condition of the vehicle was excellent, and the price was THOUSANDS below anyone else! I dealt with Miguel and Curt who could not have been more attentive and respectful. I left a deposit that night and returned first thing Monday to finalize my purchase and they could not have been nicer and more helpful. My sales experience was exemplary, and a few minor issues that the truck had were promised to be fixed at no cost shortly after purchase. The service staff went well beyond any other service departments I have encountered, especially Khris Brenneman. Khris called me within a week to have me bring the truck by for him to confirm parts and an appointment was scheduled within a few days. The vehicle was cleaned and detailed as promised and most of the items were corrected; however, one warning light intermittently kept coming on. Khris handled my call immediately and had me bring it in a second time for this issue which was not fixed as quickly and ultimately required a GM dealer to diagnose. I was apprised of it's status and was told to come get it on a Friday morning. Unfortunately, they discovered the issue was still unresolved and I was provided a courtesy loaner car for the weekend while the other dealer was stil diagnosing and correcting the problem. They could not have been more honest and apologetic about not having the problem fixed when promised even though it was at another dealer for service. All is now 100% perfect and I cannot recommend them enough! They have unbeatable prices, an attentive sales staff and a very thorough and experienced service department that isn't satisfied until everything is correct. I highly recommend them for a new or used vehicle! More

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