Miguel Navarro | Page 8

Excellent service Another Toyota Dealer couldn't figure out the problem, but Elk Grove Toyota was very through and got it fixed and did it under the warranty. Kudos. Another Toyota Dealer couldn't figure out the problem, but Elk Grove Toyota was very through and got it fixed and did it under the warranty. Kudos. More

by Toyota owner Verified Customer Verified Customer

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Car Service Department My car was experiencing noise and shaky wheel while I was driving on the freeway. I quickly got off the freeway and took local roads to the nearest To My car was experiencing noise and shaky wheel while I was driving on the freeway. I quickly got off the freeway and took local roads to the nearest Toyota, which happened to be in Elk Grove. When I expressed concern to the front desk, they quickly sent me to Miguel to service my car. During the whole experience, Miguel explain possible issues, what was likely the issued, and then followed up with a phone call describing the issues and my options at that point. Everything was clear, and I was able to get my car repaired within 2 days, utilize their free shuttle to my house, and during the whole time received outstanding service from all workers there. Thanks! More

by ERICCHEE4MOG Verified Customer Verified Customer

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Service I had a great experience with great service. It was quick in and out. Very friendly and explained everything clearly. I would recommend to anyone I had a great experience with great service. It was quick in and out. Very friendly and explained everything clearly. I would recommend to anyone More

by davidgriego75 Verified Customer Verified Customer

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Check in procedures Online appoitnment system is fast. However, there is no direction where to park on the day of your appointment as there are multiple lanes. Some are f Online appoitnment system is fast. However, there is no direction where to park on the day of your appointment as there are multiple lanes. Some are for express (which also has appointment lane) oil change and some are for repairs. It will be nice if they indicate in the appointment confirmation what lane are you supposed to park (1,2, etc). Also, there is no name sign of the advisors in their tables so you have to ask around where to go. Minor stuff but it can improve efficiency. More

by Jwm95757 Verified Customer Verified Customer

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Maintenance on 2007 Camry. Preformed work requested and found leaky valve cover gasket and informed me and I had it replaced. Toyota staff has maintained my vehicle since 2006, Preformed work requested and found leaky valve cover gasket and informed me and I had it replaced. Toyota staff has maintained my vehicle since 2006, always pleased with the service. More

by RONALD.TATTI Verified Customer Verified Customer

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