Miguel Padilla | Page 12
Service Advisor
Chevrolet of Culver City
6101 W Slauson Ave
Culver City, CA 90230
320 Reviews
Write a Review320 Reviews of Miguel Padilla
February 12, 2024
I was supposed to get a loaner but Miguel said they didn't do that, when asked why would the appointment online asked me if I wanted a loaner if they didn't provide that , he said oh the system will le didn't do that, when asked why would the appointment online asked me if I wanted a loaner if they didn't provide that , he said oh the system will let you ask for anything I said really? Then why would it ask if you want it, he said oh not for an oil change, I said really well last time I spent over 1500 and you guys didn't ask me if I wanted a loaner, he then said oh it doesn't matter how much you spend it's only for customers with a warranty so I was kind of confused with all his different explanations, I would ask headquarters to retrain Miguel on customer service for when asked about this specific situation, and change the appointment online service to not allow customers like me get asked if you want a loaner because my whole day schedule was changed due to the loaner situation... More
Other Employees Tagged: Miguel Padilla
February 05, 2024
The worst customer service and they don’t organized they don’t care about customer also the service customer line phone it’s takes forever to pick up . don’t care about customer also the service customer line phone it’s takes forever to pick up . More
Other Employees Tagged: Jordan Rathman , Ruben Barrera, Luis Navarrete
February 01, 2024
I don’t really have much to say. Glad the car was ready on time. Glad the car was ready on time. More
Other Employees Tagged: Jordan Rathman , Ruben Barrera, Luis Navarrete
January 31, 2024
Miguel was professional, quickly managed my car and was personable and funny. I felt very comfortable and will continue to have my 2008 Cadillac CTS serviced there. personable and funny. I felt very comfortable and will continue to have my 2008 Cadillac CTS serviced there. More
Other Employees Tagged: Miguel Padilla
January 28, 2024
Very friendly, clean and fast! Miguel was super sweet and helped me get my oil change done and went on to help me with finishing my order in the part department. The parts departme Miguel was super sweet and helped me get my oil change done and went on to help me with finishing my order in the part department. The parts department guys were sweet and helpful. More
Other Employees Tagged: Miguel Padilla

