Miguel Rios | Page 2

I had a great experience at this dealership. I was able to take my time and they worked with me in purchasing a vehicle that is perfect for me. I was able to take my time and they worked with me in purchasing a vehicle that is perfect for me. More

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The help we received from miguel was amazing. And the rest of the staff was friendly as well. And the rest of the staff was friendly as well. More

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Marco was fantastic to work with at Gladstone. He was kind, knowledgeable and went above and beyond to make sure I felt comfortable driving away in my new car. I absolutely recommend him to others He was kind, knowledgeable and went above and beyond to make sure I felt comfortable driving away in my new car. I absolutely recommend him to others. Thank you Gladstone Toyota! Also I stated this process with Miguel. I was after a new Sienna which are extremely hard to find. Miguel made me feel like finding a Sienna was his only job. He found me exactly what I wanted and I couldn’t be happier. When most Siennas are taking close to a year to find, he found me one in 5 months start to finish. I will always come back to Miguel and refer him to everyone I know! More

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Miguel was the ideal salesperson for me. He was patient with all of my questions and concerns. Excellent customer service through the entire process. Nick A. was so helpful in coordinating t He was patient with all of my questions and concerns. Excellent customer service through the entire process. Nick A. was so helpful in coordinating the service on my car and getting me a rental. Mason, in Service, was extremely helpful with requests that Miguel and I could not figure out. These three individuals have done an AMAZING job of rehabilitating my perception of a dealership! More

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Very poor and unprofessional service when attempting to trade in my current vehicle for a new one. Worked with Miguel R., who at first was great, except for sending me an offer for a vehicle that wasn’t a trade in my current vehicle for a new one. Worked with Miguel R., who at first was great, except for sending me an offer for a vehicle that wasn’t available…even though I indicated it had to be available now! That was of course until I tried to negotiate after being presented an offer that I didn’t find acceptable. Then it all changed!! I had spent a considerable amount of time attempting to explain my situation and why I wanted to trade in my current vehicle in my initial corresondence…however after reviewing the offer and explaining what I was hoping for, he conveniently forgot all the information I already provided and became rude and condescending. I will never know why a simple, “sorry this isn’t going to work”, isn’t acceptable anymore…it seems to always become rude and condescending. As if that is demeanor is going to make me want to continue to work with their dealership!! I suggest in the future you fully consider the information you are provided when trying to make a deal…as to not waste your time as well as your customers. I am an adult…not a child…and can handle the word no! Will never attempt working with them again. More

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Miguel was amazing. 11/10 stars. Definitely recommend. Don’t buy anywhere else. Buy from Toyota of Gladstone. 11/10 stars. Definitely recommend. Don’t buy anywhere else. Buy from Toyota of Gladstone. More

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Miguel was great throughout the whole process! Already recommended friends to him and Toyota of Gladstone. Already recommended friends to him and Toyota of Gladstone. More

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They were super helpful in finding the right car for us and the whole experience was smooth and easy. and the whole experience was smooth and easy. More

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Great service in a really difficult market. Both Miguel and Vic were fantastic. Love my new truck! Both Miguel and Vic were fantastic. Love my new truck! More

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What a great team here at Gladstone Toyota. . Answered all my questions. Asked me if I needed any questions answered..Kept me updated with the car shipment.. overall a very good experience.. . Answered all my questions. Asked me if I needed any questions answered..Kept me updated with the car shipment.. overall a very good experience.. More

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