Miguel Rivera | Page 2

Lou Sobh Kia of Newnan responded

Thank you for your feedback! We’re happy to hear your service was completed in a timely manner and that you were kept informed throughout the process. We appreciate you choosing Lou Sobh Kia of Newnan!

Lou Sobh Kia of Newnan responded

Thank you for your kind words! We’re glad to hear Miguel took great care of you and provided excellent customer service. We appreciate you choosing Lou Sobh Kia of Newnan!

Lou Sobh Kia of Newnan responded

Thank you for your feedback. We’re sorry to hear your concerns were not properly addressed during your visit, especially with a new vehicle. That’s not the level of service we aim to provide. We would appreciate the opportunity to make this right—please reach out to our General Manager, Shaye Johnson, at sjohnson@Lousobhkianewnan.com or (678) 831-2064 at your convenience.

Lou Sobh Kia of Newnan responded

Thank you for the great review! We’re so glad to hear our team was welcoming and able to help you right away. We appreciate you choosing Lou Sobh Kia of Newnan and are happy we could get your car issue resolved quickly!

Lou Sobh Kia of Newnan responded

Thank you for the great review! We’re so glad to hear Miguel provided exceptional customer service and took great care of you during your visit. We truly appreciate your support and thank you for choosing Lou Sobh Kia of Newnan!

Lou Sobh Kia of Newnan responded

Thank you for the great review, Suzette! We’re so glad to hear our team was helpful, courteous, and knowledgeable, and that you felt comfortable throughout your visit. We truly appreciate your kind words and thank you for choosing Lou Sobh Kia of Newnan!

Lou Sobh Kia of Newnan responded

Hi Nelson, Thank you for your kind words and for being a valued customer of Lou Sobh Kia of Newnan. We’re glad to hear our team provided excellent service and went above and beyond to ensure everything was handled thoroughly and professionally. Providing that level of care and attention is what we strive for every day. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Lou Sobh Kia of Newnan responded

Hi Katie, Thank you for your feedback and for bringing this to our attention! We understand how important those extra touches like a wash and vacuum can be, especially during a service visit. We’re sorry to hear that wasn’t your experience during your recall appointment. Your feedback is valuable to us, and we’ll be sure to share it with our service team as we continue working to improve the level of service we provide!

Lou Sobh Kia of Newnan responded

Thank you for sharing your experience and for choosing Lou Sobh Kia of Newnan! We’re glad to hear your 9 AM appointment for your oil change, filter, and tire rotation was completed in just an hour. We appreciate you trusting our service team and look forward to helping you again at your next visit!

Lou Sobh Kia of Newnan responded

Thank you for your kind review! We’re so glad to hear you enjoyed our facility and experienced great customer service during your visit. Providing timely and efficient service is always a top priority for our team. We truly appreciate your recommendation and your trust in Lou Sobh Kia of Newnan. We look forward to serving you again in the future!