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Miguel Santos

Overview Reviews (368) Inventory (223)

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Miguel Santos

Miguel Santos | Page 15

Sales Manager

Courtesy Mitsubishi

1060 Washington Street
Attleboro, MA 02703

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4.3

368 Reviews

Overview Reviews (368) Inventory (223)

4.3

368 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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368 Reviews of Miguel Santos

June 02, 2022

Dealership Rating

Was a simple and easy process, Tony made everything quick and painless throughout the buying process. and painless throughout the buying process. More

by Ben

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Machado

Jun 03, 2022 -

Courtesy Mitsubishi responded

Thank you so much for your wonderful review, Ben! We are thrilled that Tony had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Courtesy Mitsubishi!

June 01, 2022

Dealership Rating

Salesman was very pleasant to talk to and helpful. Had a good experience with the dealer. Had a good experience with the dealer. More

by Swm02885

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Machado

Jun 02, 2022 -

Courtesy Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

May 26, 2022

Dealership Rating

Employee Rating

I love the car that I purchased. Tom and Miguel were very kind salesman and we’re very helpful. I think that the car was sold to me at a fair price. However, my encounter with the f Tom and Miguel were very kind salesman and we’re very helpful. I think that the car was sold to me at a fair price. However, my encounter with the financial manager Karim was one of the worst experiences in customer service I’ve ever had. I work with the public, so this review is difficult to write as I know how it effects business. Karim was rude multiple times and made me feel stupid when I asked questions about the paperwork I was signing, cutting me off by saying that “he already told me what it meant” as if I was wasting his time. He also was bold enough to ask if this was my first time purchasing a vehicle because I seemed “nervous”… this was my 4th vehicle I’ve purchased and it was his demeanor that made me uncomfortable. I would like to reiterate that I am very satisfied with the quality of the vehicle that I got and the price, but I will not return for my future vehicles because of the way that I was spoken to by Karim. More

by Sreynolds2

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

May 27, 2022 -

Courtesy Mitsubishi responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 20, 2022

Dealership Rating

Willing to take an extra step to satisfy a customer. Jeff is a great sales person and I highly recommend him. Jeff is a great sales person and I highly recommend him. More

by Chrisvan

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeffery Jones , Steve

May 23, 2022 -

Courtesy Mitsubishi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Courtesy Mitsubishi are glad to have you as a customer.

May 19, 2022

Dealership Rating

Mislead us from the start about the status of our new car delivery. Every day was a new excuse why it wasn't ready. delivery. Every day was a new excuse why it wasn't ready. More

by Chrisvan

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jeffery Jones

May 20, 2022 -

Courtesy Mitsubishi responded

May 19, 2022

Dealership Rating

Great customer service. Knowledgeable and helpful staff. Easy and fast process. Fast response time. Will recommend Knowledgeable and helpful staff. Easy and fast process. Fast response time. Will recommend More

by CynLu

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Morales

May 20, 2022 -

Courtesy Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

May 18, 2022

Dealership Rating

They where very helpful . they very polite and funny. Professional and knows everything about thier inventory. they very polite and funny. Professional and knows everything about thier inventory. More

by dbrrhlvr

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Morales , Hannah Maguire, Kevin Morales and Karim Mohamed

May 19, 2022 -

Courtesy Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Courtesy Mitsubishi.

May 15, 2022

Dealership Rating

The car dealer I had the pleasure of working with Tony Machado, he did everything he possibly could to get me in my car Very polite, courteous and not pushy. Machado, he did everything he possibly could to get me in my car Very polite, courteous and not pushy. More

by Jessie james

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Machado

May 16, 2022 -

Courtesy Mitsubishi responded

Jessie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Courtesy Mitsubishi, we look forward to having you as one of our valued customers for many more years to come!

May 17, 2022 -

Courtesy Mitsubishi responded

Hi Jessie, We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

May 15, 2022

Dealership Rating

we were offered a price then it wasnt honored very poor practice would not recommend your dealership to anyone elver practice would not recommend your dealership to anyone elver More

by kjrapoza66

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Kyle Cunningham

May 16, 2022 -

Courtesy Mitsubishi responded

Good Morning, The General Manager of Courtesy Auto Group, Mr. Steve Silva would like to speak with you regarding your experience and has asked for you to please contact him at 508-761-9700 at your earliest convenience. Look forward to hearing from you soon

May 19, 2022 -

kjrapoza66 responded

spoke with Steve waiting for feedback

May 10, 2022

Dealership Rating

Employee Rating

Excellent service excellent accommodating just a very good experience overallWould definitely recommend them to others good experience overallWould definitely recommend them to others More

by Bdeschamps743

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gina Silva

May 11, 2022 -

Courtesy Mitsubishi responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Courtesy Mitsubishi, enjoy that ride!

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