Mikaela Moss

The team was very helpful, right from our first online inquiry about a particular vehicle all the way through the sales and trade-in steps... Zach is a super nice saleman, not pushy, always trying to be inquiry about a particular vehicle all the way through the sales and trade-in steps... Zach is a super nice saleman, not pushy, always trying to be helpful... The staff were all helpful and always tried to ensure me and my family were comfortable and getting taken care of properly. The vehicle we purchased is a great used Santa Fe and so far, we are really happy with the purchase and with the service we have received. More

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I got my first car hyundai accent with them they are really good and approachable. Oscar treated as he is giving a car to his son . really good and approachable. Oscar treated as he is giving a car to his son . More

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First if I will start by saying I Hyundai of Cool Springs. The people are amazing and I mean the people in the shop that deal with your maintenance to the sells reps to the higher ups. Oscar is one o Springs. The people are amazing and I mean the people in the shop that deal with your maintenance to the sells reps to the higher ups. Oscar is one of the best sells men I have ever met and he makes sure his customer is happy. He always looks out for the customer and gives you all the discounts and deals you can think of. He makes sure you are happy and through the whole process he makes sure everything you want need is satisfying. He always is in touch with you through emails or on the phone and don’t care what time it is. When I buy another car years from now I will make sure he is my sales man. If you work with Oscar he will make sure your there for less than 30 mins to handle the paper work he takes care of it ahead of time. I also want to speak on Mark the man that you do signatures and paper work with I have dealt with him on both cars and he makes sure you sure satisfied and anything you need or questions he knows what he is talking about. I will buy another Sonata from this dealership and go through Oscar only and I want to congratulate Mark on retiring soon. More

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The Service Department is excellent. Mr. James Falcone is an excellent service advisor. He is honest and extremely knowledgeable. He will not advise you to have services you don't Mr. James Falcone is an excellent service advisor. He is honest and extremely knowledgeable. He will not advise you to have services you don't need. I always ask for him when I'm there for an appointment. Mikaela Moss is very competent in her job. She is always friendly and courteous. Plus she remembers you from one visit to the next! More

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I walked into the dealership thinking I would come out of it with a high monthly payment. I was ready to bargain. I didn’t have to. They offered me a fair and affordable deal! I really appreciated the person it with a high monthly payment. I was ready to bargain. I didn’t have to. They offered me a fair and affordable deal! I really appreciated the personal and swift service! It was nice to be talk about the details of my vehicle before I left! Thanks Wesley! More

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Always a good experience with the service department at Hyundai of Cool Springs! They service your car quickly, and they do it right! The best Hyundai service in middle Tennessee! Hyundai of Cool Springs! They service your car quickly, and they do it right! The best Hyundai service in middle Tennessee! More

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Excellent service , overall way above the dealer stand, checked my car throughly and made recommendations to prolong my life if my car. James was outstanding and Mi , overall way above the dealer stand, checked my car throughly and made recommendations to prolong my life if my car. James was outstanding and Mikaela was superior also. More

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