287 Reviews
Write a Review287 Reviews of Mike Adams
October 26, 2025
Very pleased with the service and the timely manner it was completed. Entire staff and service team was very efficient. was completed. Entire staff and service team was very efficient. More
Other Employees Tagged: Jeff Vanhoozer, Shawn Holmes, Amy Herndon, Wesley Reed, Joe Finch, Wesley Reid
October 22, 2025
My car was serviced in a reasonable amount of wait time. The service rep that checked me in was curtious, friendly, and offered whatever i needed to make me comfortable during my wait. I used a coupon for t The service rep that checked me in was curtious, friendly, and offered whatever i needed to make me comfortable during my wait. I used a coupon for the oil change so the cost was reasonable. It is always an enjoyable experience dealing with Lynn Layton in Decatur. More
Other Employees Tagged: Jeff Vanhoozer, Wesley Reed, Joe Finch, Wesley Reid , Always a pleasure to work with Jonathan McCrary, he takes care of my service needs.
October 20, 2025
I was disappointed when I scheduled an appointment for 1:00 PM and I was the last person waiting at 4:30. It was an oil and filter change, tire rotation and system update. I also found out that the part I 1:00 PM and I was the last person waiting at 4:30. It was an oil and filter change, tire rotation and system update. I also found out that the part I have been waiting on for my Chevy 3500 that was serviced on September 2nd, had been cancelled and and would not have known about if I hadn’t asked. Will going out of town for 4 months and would liked to have had my drivers seat repaired. Now it’s back to ordering again. Disappointed in that area. More
October 16, 2025
True professionals. Caring of my time and investment in purchasing a vehicle from Lynn Layton in Decatur.’c AL. Caring of my time and investment in purchasing a vehicle from Lynn Layton in Decatur.’c AL. More
Other Employees Tagged: Jeff Vanhoozer, Barry Hampton, Shawn Holmes, Wesley Reed, Joe Finch, Wesley Reid
October 13, 2025
totally ridiculous Bought tires would not do balancing and rotating without charging for it I will buy my tires elsewhere from now on because they usually get lifetime, balance, and rotation. and rotating without charging for it I will buy my tires elsewhere from now on because they usually get lifetime, balance, and rotation. More
Other Employees Tagged: Jeff Vanhoozer, Shawn Holmes, Wesley Reed, Joe Finch, Wesley Reid , Shawn Holmes
October 10, 2025
Awesome experience I was early and was seen on arrival with fast service great visit with fast service great visit More
Other Employees Tagged: Shawn Holmes
October 03, 2025
This is the second time I have had to wait more than two and a half hours for an oil change. and a half hours for an oil change. More
Other Employees Tagged: Jeff Vanhoozer, Wesley Reed, Joe Finch, Wesley Reid
October 03, 2025
Dealership is not as Friendly. The service department is pushed ! Mechanics are not completing work;! If U have an Appointment Ur not in on appointment time !! - 0 Need The service department is pushed ! Mechanics are not completing work;! If U have an Appointment Ur not in on appointment time !! - 0 Need a Loaner It takes. Weeks to get one !! even if it a New one it needs to be provided .. You ask them to Text , The call !! Most people over 50 Is flooded with calls from spam Medicaid/ medicare/ SOCIAL security So Text people ;; So Loaner is Out - I Get them one! These 2 departments Have Room to Grow I came in for Brakes They left the Emergency brake sensor off of Back Now even through I called let them , could not get suv back in Now !! Now the emergency brake Don't work All tire sensors now is Out and don't work Tire stems sensors Are now out ! Yall Want over $1000.oo Just to replace them At other supply store, The sensors are only around $4.oo And to have them replaced is $40.oo A tire . To senior citizens that is All of their Check .!!! So Just Because I've been dealing with Lynn Layton for Years, My Mom Had Used Yall I was Generous with Rating Please Get these Areas Fixed And Up to Par I get Overhead Jacked Prices Well is Not Good Business Sense More
Other Employees Tagged: Amy Herndon, Joe Finch , Have Not dealt with Noe Except Maintenance now can't get what was done wrong fixed 😞 but
September 22, 2025
Wonderful people and a fantastic service department. They get you in and out as fast as possible. They also fix your problem the first time. Great dealer!!! They get you in and out as fast as possible. They also fix your problem the first time. Great dealer!!! More
Other Employees Tagged: Jeff Vanhoozer, Wesley Reed, Joe Finch
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