Mike Asatryan | Page 108

Delayed service. Rep left company and noone was in touch about my car for days!! More issues caused during visit. Car drives worse than when brought it in. Immediate upon pick up new issues AND I asked for about my car for days!! More issues caused during visit. Car drives worse than when brought it in. Immediate upon pick up new issues AND I asked for brakes to be checked and told fine but they are grinding!! Car worse than when brought it in More

by nadiaromanov13 Verified Customer Verified Customer

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*** This rating is for the service center and not for the representative which helped me. *** Both, Alex and Mike are 5 stars reps and were professional. I was helped by Alex and Mike A. Both were very at representative which helped me. *** Both, Alex and Mike are 5 stars reps and were professional. I was helped by Alex and Mike A. Both were very attentive and well communicative. 1st - I brought my Jeep Grand Cherokee in on Saturday. Alex did set up the expectation that the car won't be ready until Tuesday due to the long memorial weekend we had. Well appreciated. When I arrived to pick up the car, Mike released the car to me, and everything went well. I do not understand how a 2019 vehicle has so many issues, between gear and a very iffy electrical system to locking and unlocking the car (the car literally unlocks itself when I am nearby, without touching the door handle). This is probably the last time getting myself into a CDJR family. More

by EM Verified Customer Verified Customer

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This dealership is the best, I was treated so professionally, by Eddie Gabrielyan my service advisor, I was kept up-to-date on my vehicles progress, Everyone was so professionally, courteously professionally, by Eddie Gabrielyan my service advisor, I was kept up-to-date on my vehicles progress, Everyone was so professionally, courteously and friendly. This service department is the best!!!😁👍 More

by ABELNLULI Verified Customer Verified Customer

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Excellent No wait took care of me as soon as I got there friendly respectful customer satisfied and even asked if I needed a wash thank u friendly respectful customer satisfied and even asked if I needed a wash thank u More

by SALAZAR77 Verified Customer Verified Customer

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I recently bought a ram 2500 limited from here and to even start with the sales man micheal came up to us friendly guy, but clearly can see he was busy with another costumer on his phone texting , clearl even start with the sales man micheal came up to us friendly guy, but clearly can see he was busy with another costumer on his phone texting , clearly also he did not specialize in the ram 2500 he did not know what he was saying, and Josh he says he was a sales manager for 3 years but lacked on getting me any information I asked him about finance and auto information,most of the information Josh the sale manager for 3years was giving me incorrect information , my Ram 2500 only had one key fob and I asked josh about it his response was he was gonna get the second fob ordered that he will take care of it , came in to pick up the second key and service was charging me on a discount price for the key and programming , so again and when i say they are hungry for a sale and deal is said and done, there not interested in your business anymore and if it is not in paper trust me when I say don’t believe any sales person or manager, in this case it was the manager don’t believe what they say chances are it’s false information. More

by Hmendoza88 Verified Customer Verified Customer

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I took my car for oil change no appointment the car was ready and no time and they also wash my car. Excelente work thanks ready and no time and they also wash my car. Excelente work thanks More

by victor79912737 Verified Customer Verified Customer

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I was very satisfied with the service on my Jeep, however I wish I didn’t have to wait a week for an appointment. Also , it oiled be nice to get a loaner vehicle. I wish I didn’t have to wait a week for an appointment. Also , it oiled be nice to get a loaner vehicle. More

by Lsint Verified Customer Verified Customer

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I went in for my 60k tune up. The guy helping me, starts ringing it all in to get my quote. He tells me all these things that I "need" to get done. I explain that I just want the tune up and the clicking ringing it all in to get my quote. He tells me all these things that I "need" to get done. I explain that I just want the tune up and the clicking noise looked into. Turned out that the noise was a problem in the engine, which was still covered by the power train warranty. Cool! No not cool. They still charged me over $ 3,000 for a "tune up". After going over the bill, apparently a tune up is 900 dollars in parts and 2400 for labor. I won't be returning, now that all my warranties are expiring. I will take my risks at a normal mechanic. More

by MKAUTHEN Verified Customer Verified Customer

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Good service, I didn’t have to wait long to get an appointment. Would of giving me a rental or urber and I got my car back in the same day. appointment. Would of giving me a rental or urber and I got my car back in the same day. More

by Scravens Verified Customer Verified Customer

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The staff was very friendly and very good service The waiting time was a little to long like 2 hours understandable thank you so much waiting time was a little to long like 2 hours understandable thank you so much More

by maservellon Verified Customer Verified Customer

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