Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 112

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,421 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 8 mos

4.3

1,421 Reviews

Write a Review

1421 Reviews of Mike Asatryan

April 08, 2021

Dealership Rating
Employee Rating

The oil change light was not reset. Had to bring it back to have it reset. The worn out wiper blade was not replaced nor was I alerted it was bad. Every other car I have gets washed when I take them t More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 09, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Phil, We're sorry to hear you had to bring your vehicle back to us to reset the oil change light. We'd like to learn the details of your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

April 07, 2021

Dealership Rating
Employee Rating

Vahe is terrific! First time service at RW for me; I’ll be back to see Vahe. Love the Uber ride home too! Super idea. More

by Andyaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vahe

Apr 07, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star review! We really appreciate your business and support. Thanks again and have a wonderful day!

April 05, 2021

Dealership Rating
Employee Rating

Told service writer, Alex that my 2019 Ram windshield sprayer wasn't working. The quote to fix it was $572.93 I declined the repair. A friend of mine opened my hood, looked under the cowling and discove More

by TRAILERGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julio Rodriguez, Alex Jean Baptiste

April 04, 2021

Dealership Rating
Employee Rating

A regular maintenance service: dealership provided Uber transportation to and from: service rep discussed maintenance options available: a no stress environment- Demanding word number requirements i More

by jpncarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star review! We really appreciate your business and support. Thanks again and have a wonderful day!

April 02, 2021

Dealership Rating
Employee Rating

Worst customer service I have ever received. I will tell everyone I know to avoid this dealership. No one should be treated the way your service department treats customers More

by NSF.FRENCHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Klaumenzer, Raed Malaeb, Julio Rodriguez, Mickel Sophoclis, Eddie from service was the most unprofessional person In the dealership. He needs a new job

April 02, 2021

Dealership Rating
Employee Rating

I loved it so much, especially all the services that they have, including the attention they give you. The area was clean and when they told me when my car would be ready it was on time. More

by aure_roquero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 01, 2021

Dealership Rating
Employee Rating

Car wasn’t clean but the service was nice. Russ hooked me up and got the deal done. Thank you for your time. Bye bye More

by Ugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado , Jason Farhat, David Flores, Shayan Ghelichkani, Omar Hernandez, Sia Raissian, Rene Robles, Julio Rodriguez, Mickel Sophoclis

March 30, 2021

Dealership Rating
Employee Rating

I went for an oil changed and dropped off my car before 9am. I called back 3:45pm and said my jeep will be ready in 15mins. No xxxx! They release my car at 4:30pm. It took the whole day to do an oil change More

by Rhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex the african american guy

March 29, 2021

Dealership Rating
Employee Rating

Communication was terrible. Never got a call on status until I complained up the chain of command. Kept car for 2 weeks to diagnose a check engine light. Will not recommend. More

by Willows mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex in Service department

March 27, 2021

Dealership Rating
Employee Rating

We bought our Renegade here and service it here. We had an issue with the engine. Payman and his crew finally figured it out and fixed it. More

by gsakers001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Payman Arjang

Apr 07, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star review! We're thrilled to hear you had a great experience with Payman and our team. Please let us know if there is anything else we can do for you. Thanks again and fantastic day!

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