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Mike Asatryan
Mike Asatryan | Page 119
Director Of Fixed Operations
Van Nuys Chrysler Dodge Jeep Ram
6110 Van Nuys Boulevard
Van Nuys, CA 91401
1,354 Reviews
Dealership Experience
7 yrs, 7 mos
Industry Experience
19 yrs, 3 mos
1,354 Reviews
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1354 Reviews of Mike Asatryan
October 16, 2020
The repair of the cargo door failed within a few hours. There also is an over insistence on the part of the service advisors for customers to ready recall of their VIN before the service advisor can fi There also is an over insistence on the part of the service advisors for customers to ready recall of their VIN before the service advisor can find any information about the vehicle. Our company has a fleet of over 500 vehicles none of which are tracked by VIN. We always use the vehicle license tag as the unique identifier. I have as my service writer Benny to include the tag on all paperwork so we can track the vehicles visits and service but that simple requests seems to demanding for him to comply. More
by david@VA
Verified CustomerOther Employees Tagged: Service Advisor Benny
October 13, 2020
Spend a lot of money in service asked if they could wash the car one car was brought to me it was filthy dirty I asked the boy that brought the car can he wash the car and he tells me I don’t have time turn the car one car was brought to me it was filthy dirty I asked the boy that brought the car can he wash the car and he tells me I don’t have time turns around and walks away More
by Bsbabfriday
October 13, 2020
Excellent service. Payman exceeded my expectation on the completion of service and time. Got the service and car wash completed before I thought it would be done completion of service and time. Got the service and car wash completed before I thought it would be done More
by tariq.shaikh.35
October 12, 2020
Notwithstanding the inconveniences of the present pandemic Benny, in the service dept., was welcoming and tried to be as helpful as much as possible. He was responsive to my needs. pandemic Benny, in the service dept., was welcoming and tried to be as helpful as much as possible. He was responsive to my needs. More
by Odion
Other Employees Tagged: Benny
October 07, 2020
I called to make a reservation for a recall notice. Dropped off the car for the repair oil change and tire rotation. Left the car for 1.5 days. Upon pick up found out the recall notice part was not in Dropped off the car for the repair oil change and tire rotation. Left the car for 1.5 days. Upon pick up found out the recall notice part was not in stock and the repair was not made. No call nothing was made to advise me of this. Now have to take the car back again when the part becomes available. Was specifically told the part was in stock to do repair More
by tinashefield
September 29, 2020
Great service! Nothing to complain about, they even helped me when I was running late due to a situation put of my control. The car was delivered as expected! helped me when I was running late due to a situation put of my control. The car was delivered as expected! More
by VIC_MUR777
Other Employees Tagged: Payman
September 29, 2020
I have had a lot of cars over my lifetime and this is by far the worst dealership and worst service department that I have ever dealt with. Everyone is wearing their masks right under their noses, and very far the worst dealership and worst service department that I have ever dealt with. Everyone is wearing their masks right under their noses, and very little safety precautions taken. Took my car for service and received it a few days later completely dirty as it was parked outside and they didn't have the decency to clean it. The only thing that I'm satisfied with is that my lease is about to end so hopefully I never have to step foot into this place again. These past few experiences convinced me to never go with Dodge or this dealership again. More
by Ron
Other Employees Tagged: Shadi Abdelhadi, Calvin Gulam, Michelle Kandilian, Alex Klaumenzer, Raed Malaeb, Vikas Mehandroo
September 27, 2020
Payman provided excellent service. More than anything, I appreciated his patience, care and attention to detail. It makes a difference when you’re concerns are acknowledged. Thank you, Payman. appreciated his patience, care and attention to detail. It makes a difference when you’re concerns are acknowledged. Thank you, Payman. More
by smallworldpx
Other Employees Tagged: Payman
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