Mike Asatryan | Page 122

My battery died (it's still in warranty), so I drove to the nearest dealer. Because they didn't have any rentals, I asked to wait until they replaced it but unfortunately was told they needed more than tw the nearest dealer. Because they didn't have any rentals, I asked to wait until they replaced it but unfortunately was told they needed more than two hours (were they kidding me?) and was lucky they did it the same without an appointment. Well, next time I'll try to predict when my car breaks! Also I had to wait almost 30 minutes to pick up the car because it was at the car wash (!!!), but they deliver it exactly as I dropped off in the morning. Not upset for that, but please don't make a costumer wait so long. More

by MICHELANGELO.GLIONNA Verified Customer Verified Customer

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Your prices are too high. And it took two days to get my car back and nobody called me to give me an update because the day after I left it to be repaired was my service rep’s day off. Seriously. If I had n car back and nobody called me to give me an update because the day after I left it to be repaired was my service rep’s day off. Seriously. If I had not called to find out my car’s status it probably would have been there even longer. It’s out of warranty so I won’t be back More

by Wkheel Verified Customer Verified Customer

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this is the second time a simple oil change has turned into a week long saga in which I am unable to get information about what has happened to my car. That, and the fact that the customer facing staff ar into a week long saga in which I am unable to get information about what has happened to my car. That, and the fact that the customer facing staff are so clearly not following social distancing and masking guidelines is kind of astounding. And no, wearing a mask over your mouth with your nose hanging out is not consistent with the guideline, it is ineffective and makes you look stupid. More

by NoMoreSurveys Verified Customer Verified Customer

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Great services and fast work. Especially a big thanks to Paymon. He is very patient and gives extra time to work with us. Defiantly worth the long drive here. Paymon. He is very patient and gives extra time to work with us. Defiantly worth the long drive here. More

by yi.jack Verified Customer Verified Customer

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The customer service was fine. I was disappointed to learn that the “free” service only includes the new oil and oil filter. I’ve had service at other dealerships where everything is included as part of learn that the “free” service only includes the new oil and oil filter. I’ve had service at other dealerships where everything is included as part of the service. Also the service time is long for such minimal work. Again, other dealerships that I’ve worked with were faster with more work to do. More

by aalopez58 Verified Customer Verified Customer

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Horrible service. Car was there for 3 weeks before they even touched the car. Service manager is always in a meeting and never call u back even touched the car. Service manager is always in a meeting and never call u back More

by Shahinmeg Verified Customer Verified Customer

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I had the pleasure of working with Hector Herrera whom in my eyes is an excellent Service Drive Mgr. He's Professional Knowledgeable and Courteous. my eyes is an excellent Service Drive Mgr. He's Professional Knowledgeable and Courteous. More

by jerryhorhn Verified Customer Verified Customer

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Customer service from the rep was under par, not friendly like some of the other reps. He did his job but his attitude was very cold. like some of the other reps. He did his job but his attitude was very cold. More

by BSEGURA16 Verified Customer Verified Customer

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Mike Vahe and josh took The time evaluate a vehicle I was purchasing they told me everything that was wrong with it and give me great advice purchasing they told me everything that was wrong with it and give me great advice More

by Levonh Verified Customer Verified Customer

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Had to come back cause they did not perform the fix I paid for. Very bad experience and guy pulled up my car with no mask. Will never come back to this location paid for. Very bad experience and guy pulled up my car with no mask. Will never come back to this location More

by dylanmhall Verified Customer Verified Customer

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