Mike Asatryan | Page 121

Only if they start treating customers with respect since they just purchased a vehicle from them would be a good start. Won’t be back. they just purchased a vehicle from them would be a good start. Won’t be back. More

by oshinfarhadian Verified Customer Verified Customer

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Excellent customer care, friendly, competent and professional staff, clean facility and there was minimal wait time this visit. We bought our car in 2014 and have used this facility for maintenance professional staff, clean facility and there was minimal wait time this visit. We bought our car in 2014 and have used this facility for maintenance ever since. I highly recommend it. More

by terryjhughes Verified Customer Verified Customer

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Drop-off experience was horrible. Always dealing with an attitude in service or multiple salesman approaching me to upgrade my current car or buy a new one. I just wanted my car serviced - something I pay f attitude in service or multiple salesman approaching me to upgrade my current car or buy a new one. I just wanted my car serviced - something I pay for monthly for in my car note. Each experience coming in has been an issue.. which is a complete 360 compared to the day I purchased the car. Tried calling the manager, no answer. All around, a very unprofessional workplace. More

by Anna Knight Verified Customer Verified Customer

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The service is great. The problem is the very long wait time and employees at service don’t always call you immediately when it’s ready. time and employees at service don’t always call you immediately when it’s ready. More

by Roxana Verified Customer Verified Customer

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The tire pressure light on dashboard was still on after service with no feedback or warning about my concern. I had to return the next day in which a service agent simply added air, again, not fully inspec service with no feedback or warning about my concern. I had to return the next day in which a service agent simply added air, again, not fully inspecting the tires. Turns out there was a nail in my tire which caused a full flat in the middle of the road two days later. Their sloppy work is hazardous and could’ve severely caused harm to my vehicle. More

by kr Verified Customer Verified Customer

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It seems like my service advisor only wanted to have a lot of unneeded service work done, and was not concerned about the problem I brought it in for. I declined the services and took it to a different m lot of unneeded service work done, and was not concerned about the problem I brought it in for. I declined the services and took it to a different mechanic who said the recommended services were unnecessary. I won't go back here. More

by MARKLUNI Verified Customer Verified Customer

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My car has a major scratch on the back side passenger door. When I dropped off my vehicle my car did not have any scratches and now they don't want to be responsible and fix it. door. When I dropped off my vehicle my car did not have any scratches and now they don't want to be responsible and fix it. More

by MARTINEZELIZ4 Verified Customer Verified Customer

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The service advisor Alex is always very helpful when it comes to me asking him questions about my car. He always helps me out and keeps me updated throughout the whole process. : ) comes to me asking him questions about my car. He always helps me out and keeps me updated throughout the whole process. : ) More

by GRIGGS43 Verified Customer Verified Customer

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Hector was very helpful and professional as usual.....I will definitely come back if I decided to get another dodge...Thank you to everyone who helped me. will definitely come back if I decided to get another dodge...Thank you to everyone who helped me. More

by njackson29 Verified Customer Verified Customer

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Very comfortable vehicle the Jeep altitude where I did my car service at Russell dealer ship in Van Nuys and thank u for the service team car service at Russell dealer ship in Van Nuys and thank u for the service team More

by Davidfloy Verified Customer Verified Customer

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