Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 123

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,421 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 8 mos

4.3

1,421 Reviews

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1421 Reviews of Mike Asatryan

November 20, 2020

Dealership Rating
Employee Rating

Horrible service called to try to make an appointment never got through.Decided to do a walk in service took forever and made a mess in my car! More

by OROZCOELIA924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

November 19, 2020

Dealership Rating
Employee Rating

I personally wasn't there with my car but my assistant said the service advisor was very helpful and friendly. The replacement keys took some time to program but was done in the most professional way. More

by scottl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star review! We value your business and feedback. Let us know if there is anything else we can assist you with!

November 19, 2020

Dealership Rating
Employee Rating

9 weeks for a exhaust leak. Then while you had my truck it was hit on the side and after 3 visits you almost made it look good but left my driver mirror finished crapy . Then said it turn out that way beca More

by keithqualm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: None of these guys

Nov 24, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Keith, You came to pick up your older work truck, and found some damage. We were happy to take fix this for you. However, you continue to bring up new things after the fact. We are always ready to make things right, but we won't be taken advantage of damage we did not cause. Regards, Russell Westbrook CDJR

Nov 24, 2020

keithqualm responded

You did damage my drivers mirror, and didnt fix it like it was. You did damage my tail light and bumber. Those did get fixed. My truck bed was scratched and you buffed it out but it still has a minur scratch. The passengers mirror that was not damaged. You started to work on. that didnt need to be touch. But was. You fixed your original so called repair on that one. My truck is not a work truck. I only use it for moving personal items. Not work. At the point of having my truck for 9 weeks for a exhaust leak is ridicules. Also I only brought up exactly the items that was damaged. I have the texts messages from all the conversation with russell westbrook dealership since the start. So you should know what your talking about before making assumption

November 18, 2020

Dealership Rating
Employee Rating

Heard from other sources that the service was good here. I am closer to dealers in Glendale and other locations. Based on my references I came to Van Nuys for service even though it was inconvenient. But I More

by Jmcu52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 14, 2020

Dealership Rating
Employee Rating

Great serviceWonderful customer serviceMy car was done Great service Wonderful customer service My car was done hours before scheduled Very happy with everything Car was ready and done and everyone wa More

by Kary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 12, 2020

Dealership Rating
Employee Rating

Great service, very attentive staff. Hector went extra mile to keep me happy. Will definitely come back for service again and recommend to my friends as well More

by slava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector

November 10, 2020

Dealership Rating
Employee Rating

These guys are 100% customer service oriented and they These guys are 100% customer service oriented and they definitely exceeded my expectations I was actually doing my first cross-country road trip on m More

by Robert Kostanyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Sia Raissian, Jimmy

November 09, 2020

Dealership Rating
Employee Rating

Took 3 weeks to replace a tailgateWas not told initially Took 3 weeks to replace a tailgate Was not told initially total price did not include the cost for painting. We had to always call for updates. My More

by DaBeast2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

November 07, 2020

Dealership Rating
Employee Rating

Awesome experience from start to finish.Professional and Awesome experience from start to finish. Professional and on top of their game over there. Can’t see myself going anywhere else for quite some time. More

by traviskiku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Hernandez, Vikas Mehandroo

November 06, 2020

Dealership Rating
Employee Rating

Waited a while to pick up car. Problem is that I had to return to service car after I had just picked up car only a few days prior. Service light came on after I picked up car from service. Then had to wai More

by sanchezc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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