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Mike Asatryan
Mike Asatryan | Page 125
Director Of Fixed Operations
Van Nuys Chrysler Dodge Jeep Ram
6110 Van Nuys Boulevard
Van Nuys, CA 91401
1,421 Reviews
Dealership Experience
8 yrs
Industry Experience
19 yrs, 8 mos
1,421 Reviews
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1421 Reviews of Mike Asatryan
October 27, 2020
My jeep had a recall. Soon discovered that one My jeep had a recall. Soon discovered that one upgrade had been overlooked. Brought it back and was told it would take 8 hours, but there were no My jeep had a recall. Soon discovered that one upgrade had been overlooked. Brought it back and was told it would take 8 hours, but there were no loaners. Complete day wasted due to a service error More
by smthymes
Verified CustomerOther Employees Tagged: Hector
October 25, 2020
I had the pleasure of working with Payman and Mike during my most recent visits. Talk about a professional staff. They were attentive, knowledgeable, and made some great suggestions to solve my issues. Pe my most recent visits. Talk about a professional staff. They were attentive, knowledgeable, and made some great suggestions to solve my issues. People really make the difference and these two individuals have sold me on the quality of this dealer. I will be gladly coming back to this dealer for future needs. More
by KHeidolph
Other Employees Tagged: Payman
October 23, 2020
I love dealing with them. They make everything fairly smooth. I would reccomend them to anyone. Even the service department is well run, even now during Covid smooth. I would reccomend them to anyone. Even the service department is well run, even now during Covid More
by MKAUTHEN
Other Employees Tagged: Jimmy
October 22, 2020
No personality. Wouldn’t make eye contact. Poor communication. I have no idea what was done to my car. When I went to pick up my car...not nice people, couldn’t find my paperwork. I was told my jee communication. I have no idea what was done to my car. When I went to pick up my car...not nice people, couldn’t find my paperwork. I was told my jeep was going to be washed. It wasn’t. I think there’s supposed to have follow up work. Who knows, never got paperwork or follow up call. More
by debbie.dechant
October 22, 2020
I went in for a diagnostic, Eddie the service representative called me and said it was gonna cost 15000 to fix and had like 30 codes,I show up and to pick up my truck they didn't want to give me representative called me and said it was gonna cost 15000 to fix and had like 30 codes,I show up and to pick up my truck they didn't want to give me the print out with codes and then he said they couldn't print them out because it was an old scanner,they offer pics of the codes after I said as long as the pics had the truck info I was ok,then 10 min later they said that the truck magically clear the codes and nothing was wrong with it,I never got my diagnostic print out and charge 195 dlls still for it,forgot he offer to buy my truck for 7000,that was weird if it was gonna cost 15000 to fix why you offer 7000,bad services, liars and they take advantage of people. More
by Sergio jimenez
Other Employees Tagged: Eddie
October 19, 2020
Very friendly and helpfulEverything was explained Very friendly and helpful Everything was explained clearly Representative was communicative at all times Service took too long left me all weekend Very friendly and helpful Everything was explained clearly Representative was communicative at all times Service took too long left me all weekend with no car was the only bad part More
by negrita927
Other Employees Tagged: Rogelio
October 16, 2020
The repair of the cargo door failed within a few hours. There also is an over insistence on the part of the service advisors for customers to ready recall of their VIN before the service advisor can fi There also is an over insistence on the part of the service advisors for customers to ready recall of their VIN before the service advisor can find any information about the vehicle. Our company has a fleet of over 500 vehicles none of which are tracked by VIN. We always use the vehicle license tag as the unique identifier. I have as my service writer Benny to include the tag on all paperwork so we can track the vehicles visits and service but that simple requests seems to demanding for him to comply. More
by david@VA
Other Employees Tagged: Service Advisor Benny
October 13, 2020
Spend a lot of money in service asked if they could wash the car one car was brought to me it was filthy dirty I asked the boy that brought the car can he wash the car and he tells me I don’t have time turn the car one car was brought to me it was filthy dirty I asked the boy that brought the car can he wash the car and he tells me I don’t have time turns around and walks away More
by Bsbabfriday
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